Aptilo vs Opsgenie Comparison

Overview

Aptilo Guest Internet Services™ is a purpose-built Software-as-a-Service solution for enterprises wanting to offer their...

Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

83

35

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Great price compared to similar software, feature set is pretty decent, interfaces are nice and detailed activity log is super nice.
The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team.
I like the user-friendly interface and how easy it is to integrate with other applications. The search functionality in the Alerts section is super flexible and easy to use.

Cons

Cons

Our issue was reliably alerting our staff of equipment warnings and outages.
For us, it's a simple app with a simple function: notify us if there is an after-hour emergency for our job. It does that, and does it loudly, and does it well.
The mobile application refresh is awkward and non-intuitive.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features2
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Collaboration Tools
  • Custom Fields
  • Dashboard Creation
  • Data Synchronization
  • Disaster Recovery
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real Time Monitoring
  • Real Time Notifications
  • Reminders
  • Scenario Planning
  • Secure Data Storage
  • Single Sign On
  • Status Reporting
  • Team Calendars
  • Traceability
  • User Management
  • Video Conferencing
  • Total features34
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Collaboration Tools
  • Custom Fields
  • Dashboard Creation
  • Data Synchronization
  • Disaster Recovery
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real Time Monitoring
  • Real Time Notifications
  • Reminders
  • Scenario Planning
  • Secure Data Storage
  • Single Sign On
  • Status Reporting
  • Team Calendars
  • Traceability
  • User Management
  • Video Conferencing

Integrations

  • Total integrationsN/A
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations68
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Aptilo vs. Opsgenie

See how Aptilo and Opsgenie stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.