Atera vs Auvik Comparison

ConnectWise ScreenConnect

PRTG

NinjaOne

Kaseya VSA

AppNeta

ManageEngine OpManager Plus

Compare Atera and Auvik based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

NinjaOne simplifies IT management with powerful automation, empowering over 20,000 IT teams to enhance productivity, security, and control. From endpoint and patch management to remote access and backups, NinjaOne offers a user-friendly, scalable solution for modern IT challenges.

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.

ConnectWise ScreenConnect (formerly Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. 

Access Controls/Permissions

Accounting Integration

Active Directory Integration

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Analytics

Application Management

Approval Process Control

Asset Lifecycle Management

Asset Tracking

Audit Management

Audit Trail

Automated Routing

Automatic Patch Deployment

Automatic Scans

Backup and Recovery

Bandwidth Monitoring

Barcode/Ticket Scanning

Baseline Manager

Billable Items Tracking

Billing & Invoicing

Calendar Management

Change Management

Chat/Messaging

Client Portal

Collaboration Tools

Compliance Management

Configuration Management

CPU Monitoring

Credential Management

Customer Database

Customer Support

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Import/Export

Data Visualization

Deployment Management

Device Auto Discovery

Device Management

Document Management

Document Storage

Downtime Tracking

Email Management

Email Monitoring

Email Templates

Endpoint Protection

Event Logs

File Sharing

File Transfer

For MSPs

Help Desk Management

Incident Management

Inventory Management

IP Address Monitoring

Issue Auditing

Issue Management

IT Asset Management

IT Asset Tracking

IT Incident Management

IT Reporting

Knowledge Base Management

Knowledge Management

Live Chat

Macros/Templated Responses

Maintenance Management

Maintenance Scheduling

Mobile Access

Mobile App

Monitoring

Multi-Channel Communication

Network Analysis

Network Monitoring

Network Resource Management

Network Security

Network Wide Management

Patch Management

Patch Prioritization

Performance Metrics

Performance Monitoring

Personalization

Policy Management

Prioritization

Problem Management

Proposal Generation

Quotes/Estimates

Real-time Alerts

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Atera

Android

Linux

Web-based

Windows

iPad

iPhone

Founder

That gets to be really useful for mundane things like disks getting full and memory getting full. The community shared scripts are great to copy and improve on.

Networks and Systems Specialist

The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software).

The best feature has to be the pricing model. For Business running minimal personnel it is great for  being able to start and grow your business.

IT Service Desk Analyst

It's a great and easy tool, just a few more features and will be perfect.

IT Engineer

And then quickly help the customer. We are very satisfied with the product and all the new additions to come.

President

The great pricing lured me in, the nice colorful menus were a plus also.

Architect

Basic inventory and application service pack installation is very easy. I like the ability to integrate with a variety of support products -such as multiple AV and Endpoint security tools.

Overall experience has been very good. There is a well supported and goal focus'd member forum.

Partner

Speed, Reliability, Information, it works quickly, adding users & clients is easy, remote agents and reporting works great.

Support was unable to explain, poor "documentation" No go.

Technology Manager

Their support is excellent and they are very willing to listen to feedback.

Systems Administrator

Tech Support from Atera is also outstanding providing timely live chat interaction.

Strategic Account Specialist

I highly appreciate that Atera gives me the ability to handle invoicingand backup data in a central location.

Really easy to use and perfect fit for the MSP industry.

I still find the patching and scripting tools to be a bit of a bother.

IT manager

I like the intuitive nature of it and how it is always evolving.

Cost effective and rapid development of features.

The only part that is clumsy in my opinion is the patching. Rather than approving patches, you exclude patches.

Atera screenshot: Unlock new standards of organizational efficiency with Atera’s AI-powered solution.

Atera screenshot: Power up your work processes through automation.

Atera screenshot: Get full visibility and control of your IT environment—unlimited devices, fixed monthly cost.

Atera screenshot: Deliver immediate, efficient, reliable end-user support and issue resolution at scale. 

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

Monitor all the systems, devices, traffic, and applications in your IT infrastructure.

Everything is included with PRTG; there is no need for additional plugins or downloads.

PRTG is a powerful and easy!

AppNeta is a SaaS-based application & network performance platform that allows continuous monitoring of end-user experience across any app, network or cloud

ManageEngine OpManager Plus is an AIOps software designed to help businesses monitor networks, servers, IP addresses, switch ports, bandwidth, network configurations, firewall rules, logs, policies, application usage, and storage devices. IT admins can perform an in-depth analysis of IT performance parameters, including health, availability, device utilization, and more.

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through real-time network mapping, alerting, configuration backups, network traffic analysis, and more. Auvik helps IT teams gain true network visibility and control.

Color Codes/Icons

Configurable Workflow

Connectivity Management

Data Mapping

Email Alerts

Event Tracking

Hierarchical Mapping

Historical Trend Analysis

Location-Based Mapping

Map Exporting

On-Demand Mapping

Performance Management

Remote Access/Control

Remote Monitoring & Management

Reporting & Statistics

Reporting/Analytics

Self Service Portal

Self-Updating Maps

Server Monitoring

Service Level Agreement (SLA) Management

Simple Network Management Protocol (SNMP)

Third-Party Integrations

Threshold Alerts

Uptime Reporting

Visual Analytics

Web Traffic Reporting

Auvik

Senior Infrastructure Administrator

The interface is quick, easy and intuitive. The map it creates is pretty and the ability to drill down through the devices is great.

Ground Control Technician

It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff.

Systems Engineer

Excellent for Root Cause Analysis and network tracing. Fantastic, knowledgeable, friendly support.

President CEO

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors.

Ease of use and very simple to setup and get valuable and useful data for you and your customers. I have tried several other tools and nothing works this good and this fast out of the box.

Director

We like the automated switch and firewall backups, and we love the network maps. We also really like that the software integrates with our PSA, and that we can onboard clients rapidly.

Global Information Technology Manager

Auvik was the perfect mid-tier priced solution to get us in the door and still allow us the opportunity to grow into a global product that we could use at all of our locations.

Atera vs Auvik Comparison

Atera

Auvik

Overview

Video & Screenshots

Pricing

User reviews

Key features

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