Auvik Features

Auvik

Auvik gives IT teams complete network visibility & control.

4.67/5 (66 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Anti Virus
Application Management
Approval Process Control
Asset Tracking
Audit Management
Audit Trail
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Bandwidth Monitoring
Bandwidth Troubleshooting
Baseline Manager
CPU Monitoring
CRM
Capacity Management
Change Management
Chat/Messaging
Collaboration Tools
Color Codes/Icons
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Connectivity Management
Credential Management
Cross Reference System
Customizable Branding
Customizable Reports
Customization
Dashboard
Data Import/Export
Data Mapping
Data Visualization
Deployment Management
Device Auto Discovery
Diagnostic Testing
Diagnostic Tools
Email Alerts
Email Monitoring
Event Logs
Event Tracking
File Sharing
For MSPs
Help Desk Management
Hierarchical Mapping
Historical Audit
Historical Trend Analysis
IP Address Monitoring
IT Asset Management
IT Asset Tracking
IT Reporting
Import/Export Data
Incident Management
Internet Usage Monitoring
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Knowledge Management
License Management
Location-Based Mapping
Maintenance Management
Maintenance Scheduling
Map Exporting
Mobile Access
Monitoring
Multi-Platform
Multi-User Collaboration
Multiple User Accounts
Network Analysis
Network Monitoring
Network Resource Management
Network Wide Management
On-Demand Mapping
Patch Management
Patch Prioritization
Patch Testing
Performance Management
Performance Metrics
Policy Management
Project Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Alerts
Real-time Updates
Remediation Management
Remote Access/Control
Remote Monitoring & Management
Reporting & Statistics
Reporting/Analytics
Scheduling
Screen Sharing
Secure Data Storage
Self Service Portal
Self-Updating Maps
Server Monitoring
Service Level Agreement (SLA) Management
Session Transfer
Simple Network Management Protocol (SNMP)
Summary Reports
Task Management
Third Party Integrations
Threshold Alerts
Unattended Access
Uptime Reporting
Virtual Machine Monitoring
Visual Analytics
Vulnerability Scanning
Web Traffic Reporting
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API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Anti Virus
Application Management
Approval Process Control
Asset Tracking
Audit Management
Audit Trail
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Bandwidth Monitoring
Bandwidth Troubleshooting
Baseline Manager
CPU Monitoring
CRM
Capacity Management
Change Management
Chat/Messaging
Collaboration Tools
Color Codes/Icons
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Connectivity Management
Credential Management
Cross Reference System
Customizable Branding
Customizable Reports
Customization
Dashboard
Data Import/Export
Data Mapping
Data Visualization
Deployment Management
Device Auto Discovery
Diagnostic Testing
Diagnostic Tools
Email Alerts
Email Monitoring
Event Logs
Event Tracking
File Sharing
For MSPs
Help Desk Management
Hierarchical Mapping
Historical Audit
Historical Trend Analysis
IP Address Monitoring
IT Asset Management
IT Asset Tracking
IT Reporting
Import/Export Data
Incident Management
Internet Usage Monitoring
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Knowledge Management
License Management
Location-Based Mapping
Maintenance Management
Maintenance Scheduling
Map Exporting
Mobile Access
Monitoring
Multi-Platform
Multi-User Collaboration
Multiple User Accounts
Network Analysis
Network Monitoring
Network Resource Management
Network Wide Management
On-Demand Mapping
Patch Management
Patch Prioritization
Patch Testing
Performance Management
Performance Metrics
Policy Management
Project Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Alerts
Real-time Updates
Remediation Management
Remote Access/Control
Remote Monitoring & Management
Reporting & Statistics
Reporting/Analytics
Scheduling
Screen Sharing
Secure Data Storage
Self Service Portal
Self-Updating Maps
Server Monitoring
Service Level Agreement (SLA) Management
Session Transfer
Simple Network Management Protocol (SNMP)
Summary Reports
Task Management
Third Party Integrations
Threshold Alerts
Unattended Access
Uptime Reporting
Virtual Machine Monitoring
Visual Analytics
Vulnerability Scanning
Web Traffic Reporting
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API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Anti Virus
Application Management
Approval Process Control
Asset Tracking
Audit Management
Audit Trail
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Bandwidth Monitoring
Bandwidth Troubleshooting
Baseline Manager
CPU Monitoring
CRM
Capacity Management
Change Management
Chat/Messaging
Collaboration Tools
Color Codes/Icons
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Connectivity Management
Credential Management
Cross Reference System
Customizable Branding
Customizable Reports
Customization
Dashboard
Data Import/Export
Data Mapping
Data Visualization
Deployment Management
Device Auto Discovery
Diagnostic Testing
Diagnostic Tools
Email Alerts
Email Monitoring
Event Logs
Event Tracking
File Sharing
For MSPs
Help Desk Management
Hierarchical Mapping
Historical Audit
Historical Trend Analysis
IP Address Monitoring
IT Asset Management
IT Asset Tracking
IT Reporting
Import/Export Data
Incident Management
Internet Usage Monitoring
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Knowledge Management
License Management
Location-Based Mapping
Maintenance Management
Maintenance Scheduling
Map Exporting
Mobile Access
Monitoring
Multi-Platform
Multi-User Collaboration
Multiple User Accounts
Network Analysis
Network Monitoring
Network Resource Management
Network Wide Management
On-Demand Mapping
Patch Management
Patch Prioritization
Patch Testing
Performance Management
Performance Metrics
Policy Management
Project Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Alerts
Real-time Updates
Remediation Management
Remote Access/Control
Remote Monitoring & Management
Reporting & Statistics
Reporting/Analytics
Scheduling
Screen Sharing
Secure Data Storage
Self Service Portal
Self-Updating Maps
Server Monitoring
Service Level Agreement (SLA) Management
Session Transfer
Simple Network Management Protocol (SNMP)
Summary Reports
Task Management
Third Party Integrations
Threshold Alerts
Unattended Access
Uptime Reporting
Virtual Machine Monitoring
Visual Analytics
Vulnerability Scanning
Web Traffic Reporting
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Auvik Feature Reviews

25 reviewers had the following to say about Auvik's features:

Harrison W.

We've deployed it company wide and it's already saved us hours of work!

2018-05-10

It helps us quickly solve our customers problems! Huge asset.

Pros

Great tool so far. Has given us great visibility into our clients networks and we can easily solve their problems.

Cons

A little hard to find out which alerts are happening.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samer H.

Very innovative product that provides new aspects in troubleshooting process

2018-05-16

Ease of viewing network devices and their related configuration in a production environment.

Pros

Details describing network elements and their interface configuration. Real time problem and alerts reporting.

Cons

The search functionality in the software needs to be improved as when viewing large scale networks, user gets lost between tiny viewed network elements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David L.

Auvik has proven itself as a valuable tool for monitoring our critical network components

2018-05-17

active alerts and real time monitoring of our SNMP enabled equipment

Pros

The ability to monitor any SNMP enabled device regardless of who the equipment is manufactured by.

Cons

I haven't found a down side

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam P.

Owner

2018-05-17

Pros

However, the alerting and management of the devices is also fantastic.

Cons

The speed of the web interface is frustrating at times and trend reporting is missing completely.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter K.

Good product, looking forward to utilize even more moving forward.

2018-05-15

Change control and monitoring of certain devices.

Pros

Web based, backs up configs (when able to), keeps track of activity through a central console, just in case there are any changes.

Cons

Doesn't fully work with many Netgear Products. Limited availability to create custom device queries. For example, if a device is not supported by Auvik, you have to wait to see if they make it available. Partner support has been great, but the chat support is lacking, I am hopeful they have a phone number for support in the near future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared M.

Like the layout and the people and the concept behind it all. Configuration/documentation less so.

2018-05-11

Ease of access to networking equipment.

Pros

Layout, how networks are visualized. Ease of understanding what is connected where for low tier technicians.

Cons

OOTB Alerting is a bit noisy. Compliance lift, while made easier with the tool, was disappointing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff H.

We have had a great experience using Auvik to monitor and manage our MSP environment.

2018-01-04

Easily managed infrastructure monitoring and managing of clients.

Pros

Configuring alerts and management functions makes the product even better to use and recommend.

Cons

Sometimes the mapping function behaves a little strange and you need to adjust manually interconnections or the order of uplinks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rusty P.

Auvik is a good product because it is backed by good people.

2018-01-04

monitoring of customer networks

Pros

- Easy to setup (the data collector service can run on any windows machine) - Web based client (nothing to install; does not require java) - Support is just a chat away (they answer pretty quickly) - Nice people!

Cons

- the license for NetFlow on the Linux VMs is only good for six months and there is no alerting or auto-renewal (it will just stop collecting data and it may be awhile before anyone notices)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Don R.

An RMM for the networking world

2020-06-23

Experience has been good. Support from account team was great. We wanted to displace a more complicated product and get into a more flexible model and Auvik permitted that.

Pros

- Ease of deployment to client environments - Central Console - Ability to filter/suppress alerts - Ability to get information on devices that are not billed - Can be used for network discovery & assessment activities - Flexible billing model - Integration with other MSP-friendly platforms (e.g.

Cons

- Learning curve to determine which filters to use and which to avoid - Currently limited ability to see network mapping in a single picture (e.g.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Andrew D.

Great tool for keeping track of whats going on across our networks.

2018-05-14

We were able to map out our network more detailed in real time.

Pros

Puts a lot of information and tools in one place to access. This lets me track down slowness and loops created in our networks down to the building and even the closets in that building.

Cons

Once you get the hang of them then they are easier to read.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nirmesh S.

Auvik : Outstanding Remote Network Monitoring

2021-06-14

If there any performance issue due to the network, we can monitor that as well and helps the business with the load tests and we can evaluate the business capability, as per the needs.

Pros

Auvik is a network remote monitoring and network management tool, which helps poll network 24*7.

Cons

If the network could be monitored via a mobile application like Android and iOS platforms, then it would have been very convenient for the network administrator to take immediate steps if needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin M.

Monitoring at its best

2021-07-27

Real time alerting has been something that we have done without in the past due to cost.

Pros

Allows a quick glance at the network with an easy method to search for devices in a complex network.

Cons

I would to be able to export the documentation to Visio and I need to spend more time fine tuning the alerts. Starting to overlook the alerts because we get so many.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew H.

Auvik fits our needs as an MSP perfectly. It integrates well with ConnectWise Manage and Automate.

2018-01-08

ConnectWise Manage (alert ticketing) and Automate integrated network device monitoring.

Pros

Ease of use and integration with ConnectWise Manage and Automate are the biggest positives.

Cons

The issue was worked out, but it took time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kay L.

Successfully utilize Auvik for monitoring up/down of network devices.

2018-05-17

Pros

Auvik is very easy to use and the quality of monitoring is high.

Cons

A more comprehensive one-stop monitoring and alerting tool would be of great benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason M.

Amazing tool that pays for itself

2018-05-10

One time we had an issue with a SonicWALL and we exported the config from Auvik, factory reset the SonicWALL, and imported the config with no problems.

Pros

Amazing feature set, easy to use (for users), low overhead on collector, great search options, some firewall image backups, embedded web and terminal interface for devices, nice multi-tenant environment, great visual mapping

Cons

Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave K.

For the most part good except for the inability resolve the false down alerts we are getting

2018-05-15

Pros

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Cons

Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Chad O.

Great Software

2017-11-21

Pros

Monitors and alerts work great with callback to Autotask PSA.

Cons

You need to spend the time to customize the alerts to not tell you a printer is out of paper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Garry A.

Totally love Auvik! It has changed the way we manage networks!

2017-11-21

Pros

Custom alerting. Integration with our Autotask, our PSA (Ticketing) system.

Cons

As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 11-50 employees)

Pretty good, definitely has come in handy

2018-05-14

Visibility and remote access, configuration storage is nice

Pros

Mapping the network is pretty great, it can be bit limited when unintelligent switches are in the network and cloud pings are very helpful

Cons

I truly needs an alert dashboard for all clients, it can be difficult to move through every client to check for alerts, especially when I am not by my email and a built in SMS server would be super helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Auvik has helped us to discover unknown network devices in newly acquired environments environments.

2018-05-14

The ability to monitor multiple devices in multiple environments with the least amount of effort.

Pros

Easy to use and helps us to quickly discover issues before they become larger problems.

Cons

The user interface can be a little tricky to navigate, but once you are familiar with it it is just like riding a bike.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
IT Helpdesk Technician (Computer Software company, 201-500 employees)
Verified Reviewer

Best network monitoring tool EVER!

2018-05-21

Pros

It provides us with an effective overview of our network infrastructure and gives us invaluable alerting to when issues pop up.

Cons

No real cons with Auvik.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Jeffrey B.

Intricate monitoring system

2019-04-23

Pros

Dives pretty deep and can do some amazing monitoring and scanning into networks.

Cons

Sometimes can be a bit sensitive with alerts but can always fine tune to try and find the best fit per network.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Auvik has made work more productive with its organized interface that is unique compared to others

2018-05-15

I get to enjoy my job with an organized platform that provides me information for projects and urgent issues that need to be solved right away.

Pros

What I like most about this software is its ability to show the user visual representations of the data

Cons

What I least like about Auvik is that it lacks the ability to view all of its features using a mobile app for apple and android devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ron B.

Hard to visualize the value to existing cutomers

2018-05-14

Visually able to see what devices are connected to which switch and wireless access point.

Pros

All of the brief statements are the reasons we like the software and find it useful. Integration with Automate; easy mgmt interface; visual interactive network map

Cons

License structure is hard to control; not enough automated workflows in tickets without e-mails

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric B.

Good product, but engineering does not fix things fast enough

2019-12-22

We use this to help visualize networks during onboarding to our MSP business.

Pros

The mapping, port discovery, configuration backups and overall ease of use are excellent.

Cons

Same with feature requests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more