Auvik Features

Auvik

Auvik gives IT teams complete network visibility & control.

4.7/5 (63 reviews)

Auvik Feature Summary

  • Multi-client account
  • Two-factor authentication
  • Roll-up dashboard
  • Branding
  • User management
  • PSA integrations
  • Automated mapping
  • Map search & filter
  • Automated inventory
  • Map export
  • Network documentation
  • Password management
  • IP address management
  • Alerts & notifications
  • Rich statistics
  • Service monitoring
  • Live & historic data
  • Context-aware data
  • Network evidence
  • Configuration restore
  • Debug data
  • Configuration analysis
  • Configuration management
  • In-app terminal
  • Remote browser
  • Remote desktop
  • Integrations
  • Cloud-based
  • Visual interface
  • Map printing

Competitor Feature Comparison

API
Access Control
Active Directory Integration
Activity Dashboard
Anti Virus
Auditing
Authentication
Automatic Backup
Automatic Notifications
Chat
Compliance Management
Configurable Workflow
Configuration Management
Customizable Branding
Customizable Reporting
Data Import/Export
Data Mapping
Data Visualization
Event Logs
Historical Analysis
History Tracking
Inventory Management
Inventory Tracking
Monitoring
Multiple User Accounts
Patch Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Remote Access
Remote Control
Reporting & Statistics
SLA Management
SSL Security
Server Monitoring
Summary Reports
Third Party Integration
Two-Factor Authentication
Visual Analytics
Visit WebsiteCompare App
API
Access Control
Active Directory Integration
Activity Dashboard
Anti Virus
Auditing
Authentication
Automatic Backup
Automatic Notifications
Chat
Compliance Management
Configurable Workflow
Configuration Management
Customizable Branding
Customizable Reporting
Data Import/Export
Data Mapping
Data Visualization
Event Logs
Historical Analysis
History Tracking
Inventory Management
Inventory Tracking
Monitoring
Multiple User Accounts
Patch Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Remote Access
Remote Control
Reporting & Statistics
SLA Management
SSL Security
Server Monitoring
Summary Reports
Third Party Integration
Two-Factor Authentication
Visual Analytics
Visit WebsiteCompare App
API
Access Control
Active Directory Integration
Activity Dashboard
Anti Virus
Auditing
Authentication
Automatic Backup
Automatic Notifications
Chat
Compliance Management
Configurable Workflow
Configuration Management
Customizable Branding
Customizable Reporting
Data Import/Export
Data Mapping
Data Visualization
Event Logs
Historical Analysis
History Tracking
Inventory Management
Inventory Tracking
Monitoring
Multiple User Accounts
Patch Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Remote Access
Remote Control
Reporting & Statistics
SLA Management
SSL Security
Server Monitoring
Summary Reports
Third Party Integration
Two-Factor Authentication
Visual Analytics
Visit WebsiteCompare App

Auvik Feature Reviews

25 reviewers had the following to say about Auvik's features:

Harrison Womack

We've deployed it company wide and it's already saved us hours of work!

2018-05-10

It helps us quickly solve our customers problems! Huge asset.

Pros

Great tool so far. Has given us great visibility into our clients networks and we can easily solve their problems.

Cons

A little hard to find out which alerts are happening.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Luelf

Auvik has proven itself as a valuable tool for monitoring our critical network components

2018-05-17

active alerts and real time monitoring of our SNMP enabled equipment

Pros

The ability to monitor any SNMP enabled device regardless of who the equipment is manufactured by.

Cons

I haven't found a down side

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter Koshakji

Good product, looking forward to utilize even more moving forward.

2018-05-15

Change control and monitoring of certain devices.

Pros

Web based, backs up configs (when able to), keeps track of activity through a central console, just in case there are any changes.

Cons

Doesn't fully work with many Netgear Products. Limited availability to create custom device queries. For example, if a device is not supported by Auvik, you have to wait to see if they make it available. Partner support has been great, but the chat support is lacking, I am hopeful they have a phone number for support in the near future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff Hauser

We have had a great experience using Auvik to monitor and manage our MSP environment.

2018-01-04

Easily managed infrastructure monitoring and managing of clients.

Pros

Configuring alerts and management functions makes the product even better to use and recommend.

Cons

Sometimes the mapping function behaves a little strange and you need to adjust manually interconnections or the order of uplinks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared Miller

Like the layout and the people and the concept behind it all. Configuration/documentation less so.

2018-05-11

Ease of deployment compared to the resulting data automatically presented was still very impressive.

Pros

Layout, how networks are visualized. Ease of understanding what is connected where for low tier technicians.

Cons

OOTB Alerting is a bit noisy. Compliance lift, while made easier with the tool, was disappointing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rusty Pywtorak

Auvik is a good product because it is backed by good people.

2018-01-04

monitoring of customer networks

Pros

- NetFlow support (requires separate license, per device) - Support for 2-factor authentication - Multi-tenancy works well - It backs up copies of router configs automatically - The ability to compare 2 configs to see what changed is awesome - They support the Meraki Cloud devices - You can exclude IP ranges from scanning - You can give customers read-only access to console

Cons

- the license for NetFlow on the Linux VMs is only good for six months and there is no alerting or auto-renewal (it will just stop collecting data and it may be awhile before anyone notices)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Peterson

Owner

2018-05-17

Pros

However, the alerting and management of the devices is also fantastic.

Cons

The speed of the web interface is frustrating at times and trend reporting is missing completely.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samer Haddad

Very innovative product that provides new aspects in troubleshooting process

2018-05-16

Ease of viewing network devices and their related configuration in a production environment.

Pros

Details describing network elements and their interface configuration. Real time problem and alerts reporting.

Cons

The search functionality in the software needs to be improved as when viewing large scale networks, user gets lost between tiny viewed network elements. Experienced slowness when using search as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Hutchison

Auvik fits our needs as an MSP perfectly. It integrates well with ConnectWise Manage and Automate.

2018-01-08

ConnectWise Manage (alert ticketing) and Automate integrated network device monitoring.

Pros

Ease of use and integration with ConnectWise Manage and Automate are the biggest positives.

Cons

The issue was worked out, but it took time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Durham

Great tool for keeping track of whats going on across our networks.

2018-05-14

We were able to map out our network more detailed in real time.

Pros

This lets me track down slowness and loops created in our networks down to the building and even the closets in that building.

Cons

Once you get the hang of them then they are easier to read.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kay Lemke

Successfully utilize Auvik for monitoring up/down of network devices.

2018-05-17

Pros

Auvik is very easy to use and the quality of monitoring is high.

Cons

A more comprehensive one-stop monitoring and alerting tool would be of great benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Don Ribar

An RMM for the networking world

2020-06-23

Experience has been good. Support from account team was great. We wanted to displace a more complicated product and get into a more flexible model and Auvik permitted that.

Pros

- Ease of deployment to client environments - Central Console - Ability to filter/suppress alerts - Ability to get information on devices that are not billed - Can be used for network discovery & assessment activities - Flexible billing model - Integration with other MSP-friendly platforms (e.g.

Cons

WAN sites are shown separately under a parent account - Standard data dumps into XLS files are not well formatted for printing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dave Ketterer

For the most part good except for the inability resolve the false down alerts we are getting

2018-05-15

Pros

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Cons

Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Chad Odom

Great Software

2017-11-21

Pros

Monitors and alerts work great with callback to Autotask PSA.

Cons

You need to spend the time to customize the alerts to not tell you a printer is out of paper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
MUHAMMAD SHAKEEL

Network Police

2018-12-27

I really really love this application.

Pros

Auvik is really good network monitoring App.

Cons

It doesn't support unmanagable switches so no alert and straight forward loop detection.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Garry Adams

Totally love Auvik! It has changed the way we manage networks!

2017-11-21

Pros

Custom alerting. Integration with our Autotask, our PSA (Ticketing) system.

Cons

As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Auvik has helped us to discover unknown network devices in newly acquired environments environments.

2018-05-14

The ability to monitor multiple devices in multiple environments with the least amount of effort.

Pros

Easy to use and helps us to quickly discover issues before they become larger problems.

Cons

The user interface can be a little tricky to navigate, but once you are familiar with it it is just like riding a bike.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ron Buesing

Hard to visualize the value to existing cutomers

2018-05-14

Visually able to see what devices are connected to which switch and wireless access point.

Pros

All of the brief statements are the reasons we like the software and find it useful. Integration with Automate; easy mgmt interface; visual interactive network map

Cons

License structure is hard to control; not enough automated workflows in tickets without e-mails

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean Barron

My experience with Auvik has been very good.

2018-05-14

Pros

I also love the automatic configuration backups of switches/routers and the versioning.

Cons

No cons per se, but I would love to see more SNMP based hardware monitoring to help us catch hardware failures.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Jason McConnell

Amazing tool that pays for itself

2018-05-10

One time we had an issue with a SonicWALL and we exported the config from Auvik, factory reset the SonicWALL, and imported the config with no problems.

Pros

Amazing feature set, easy to use (for users), low overhead on collector, great search options, some firewall image backups, embedded web and terminal interface for devices, nice multi-tenant environment, great visual mapping

Cons

Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeffrey Babb

Intricate monitoring system

2019-04-23

Pros

Dives pretty deep and can do some amazing monitoring and scanning into networks.

Cons

Sometimes can be a bit sensitive with alerts but can always fine tune to try and find the best fit per network.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
IT Helpdesk Technician (Computer Software company, 201-500 employees)
Verified Reviewer

Best network monitoring tool EVER!

2018-05-21

Pros

It provides us with an effective overview of our network infrastructure and gives us invaluable alerting to when issues pop up.

Cons

No real cons with Auvik.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Very good just hard to get clients to pay for switch, router, & firewall monitoring

2018-01-08

Pros

Allows me to see down to individual ports on all devices and store configurations for easy backup of network devices

Cons

Price due to clients not used to paying for infrastructure monitoring in our market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Jorge Macias

Auvik has enabled us to do a complete transformation of our network monitoring and management

2020-08-04

Right now we are deploying the API to automate some processes, which will increase even more the value we are getting from Auvik.

Pros

Auvik's multi-tenancy, the deployment model using local collectors, Auvik's API, and the way Auvik discovers networks and then shows the network diagram.

Cons

We would like to have independent roles for network, security and server managers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Bryan

Easy to configure network monitoring. Starts gathering data within minutes!

2018-05-15

early identification of network changes and potential configuration issues.

Pros

With some additional credentials and network device configuration, you can get even more data and even back up switch and firewall configs automatically. Worth every penny at the clients where it is deployed.

Cons

sometimes get alerts for devices the service has deemed as critical when they really are just end-user equipment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more