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AwareGO Reviews

Reviews Summary

Pros

Very good experience and very good value for you money. If there is an issue or question the response is very fast and good.

Edwin v.

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I love the content in the Awarego solution. Short and humorous videos with great security learnings.

Bjarki J.

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Very easy to use and also easy to setup teams with different kind of programs. Nice and short movies over the subject and therefore very usable.

Edwin v.

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Cons

On the launching day a major error that is causing me to delay the launch after having announced to all emploees this was starting friday.

Guðríður S.

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The translations to some languages do show that automtaic transalation is used. Some spelling errors and strange wording.

Anonymous Reviewer

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SENSITIVE CONTENT HIDDEN] was very quick to respond but it took all day to correct the error.

Guðríður S.

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Overall rating

4.5

(11)

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positive reviews
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11 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Well Rounded Content and Easy to Deploy

Reviewed 12 days ago

They are easy to work with and responsive to customer support needs.

Pros

AwareGo provides a well rounded catalog of security awareness content and covers some of the most important topics that you need to make end-users aware of. I also like the fact that their training videos are short and to the point.

Cons

More reporting capabilities would help from an administrative side.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AwareGo Customer Review

Reviewed 5 days ago

We looked at a number of LMS type platforms when deciding on a delivery mechanism to our customer base, AwareGo was by far the most attractive and efficient platform we have worked with thus far.

Pros

The user interface is so simple and easy to use. The updated content and suggested campaigns, based on current news trends and influencing factors, means we are able to deliver very relevant and valuable content to our customer base. The campaign reporting interface is particularly smart.

Cons

Quite honestly, we had 1 small issue with the software in the past 1,5 years of use. That was the customer usage history detail: When moving into a 2nd year of interface usage, the customer profile kept the previous year's usage (history) tracking detail. This meant that when deploying a new campaign, the reporting kept indicating that the users had already completed the individual subjects. A simple request to clear the usage history and the support responded within 24 hours. I really cannot fault this platform!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool to raise security awareness with (really) short and simple video demonstrations

Reviewed 12 days ago

We're going for ISO 27001 certification. Security awareness is a part of that.

Pros

Outsourcing security awareness is great. The videos are short and "fun" so end users are more willing to put in the time and effort to actually watch the videos. I can see which users have watched and who haven't.

Cons

The videos are so short and simple they're bordering on simplifying the issue too much.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AwareGo, Enjoyable Security Awareness Training

Reviewed 9 months ago
Pros

AwareGo offers easy to deploy, enjoyable and engaging Security Awareness training for your organization. After watching a few of their very short demo videos it was very clear that this product was far superior to others on the market. Each video clip is very short, movie quality, covers one specific topic and very relatable. You staff will enjoy this training and learn something in the process....

Cons

If you need a fully featured (bloated) LMS that is highly configurable (and difficulty to use) this is not the system for you. Some of you might want to upload custom videos and you can't do that right now, the ability to customize content is limited. But this isn't a deal breaker for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Veritas experience

Reviewed 9 months ago

I belive I am in good contact with [SENSITIVE CONTENT HIDDEN] at AwareGO who have been very willing and helpful with everything. Up till now I belive that the product is good, it just could be much better :)

Pros

The videos are great, they are effective and they leave people thinking about information security. The login for the users is easy and does not need admin support. The admin page is good, simple, but I have some pointers in the next window.

Cons

A lot of minor issues have been raised during implementation that I feel should not have been pointed out bu a user/admin. Test questions have been inconsistent between languages, errors with login links in different browsers and some questions irrelevant to the video or not at all with right answers. [SENSITIVE CONTENT HIDDEN] has been very helpful with all the minor issues. On the launching day...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product

Reviewed a year ago

Amazing company, all levels including [SENSITIVE CONTENT HIDDEN] have been engaged and responsive (was a early adopter) from the start. Quality has always been excellent and this is the first time I've been able to design security awareness programs that are enthusiastically received by users.

Pros

Excellent production quality, relevant topics, positive user reception, constantly expanding library.

Cons

Interface poses issues with a yearly compliance model where videos are defined in a bulk set and users are added during the year. Workarounds are possible but is somewhat difficult to manage when company is in aggressive expansion. These are minor problems and benefits significantly outweigh this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic solution for our security awareness

Reviewed a year ago

Increasing the security awareness among our users is vital part of our ISO 27001 journey and the Awarego solution has made it so easy for us.

Pros

I love the content in the Awarego solution. Short and humorous videos with great security learnings. Also love the ease of use for the admin.

Cons

Transition from email to accessing the videos may be smoother.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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-

Reviewed 3 days ago

Good value for money

Pros

Easy to set up for the company and easy to use

Cons

For a company in the IT sector like ourselves, the topics of the videos are a bit too simple. We could use more real-world examples of information security breaches and a bit more technical details.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My first review

Reviewed 9 months ago

this is required for annual insurance certification so this is very easy to administer annually

Pros

the videos are short, to the point, and interesting

Cons

there are some buggy aspects. several of my users are getting to the end and the certificate piece never completes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Easy to implement Cyber Security Awareness Program

Reviewed 6 days ago

Easy online solution to use and train employees.

Pros

Everyone can do the program and it does not take up more than 5 min. per week Good videos with a catching point Easy to implement, track and follow-up

Cons

The translations to some languages do show that automtaic transalation is used. Some spelling errors and strange wording.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy and good priced cyber security awareness training

Reviewed a year ago

Very good experience and very good value for you money. If there is an issue or question the response is very fast and good.

Pros

Very easy to use and also easy to setup teams with different kind of programs. Nice and short movies over the subject and therefore very usable.

Cons

Almost perfect, but when the last lesson of a session is done, the counter of total done lessons is not correct. After a refresh in the browser this is okay.

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