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B2BGateway vs ActiveBatch Comparison
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Overview
B2BGateway's fully managed EDI & API Data Connectivity Solutions removes the need to re-key data when exchanging electronic...
ActiveBatch is a workload automation and job scheduling software that helps businesses develop, optimize, and monitor IT...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
Robust EDI solution with excellent support and a good value.
What I like about the software is that it is easy for everyone to understand.
I think for the most part the user interface is pretty good and easy to navigate. The design is clean and not terribly "clicky.
Pros
The support team is very good and always eager to help. The only issues we have is the difference in time zones in response from the support team due to that.
The options for coding automation in your comfort zone is also great.
Almost however you want to look at status, ActiveBatch has you covered. Great support for integration with other technologies and services.
Cons
With B2B I have to email a support ticketing system for anything. There is no contact you can go to which is a problem for some of our trading partners who want a technical EDI person to talk to.
Customer Support takes a frustratingly long time, even for something simple.
Sometimes it takes too long for the production support team to react on the issue. Not always, but this happens from time to time that the response time can be low.
Cons
PowerShell errors can be cumbersome. Also getting other users to manage their own jobs.
Since the product is so diverse and can do so much, it can be really hard to get started using the product.
Biggest problems solved are scheduling and job dependency issues.
Key features
- Total features81
- API
- Access Control
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Analytics
- Application Integration
- Auditing
- Automatic Formatting
- Automatic Notifications
- Change Management
- Change Order Management
- Client Portal
- Commission Management
- Compliance Management
- Configuration Management
- Customizable Branding
- Customizable Reporting
- Data Connectors
- Data Filtering
- Data Format Management
- Data Import/Export
- Data Mapping
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Integration
- Distribution Management
- Document Automation
- Document Generation
- Document Management
- Document Templates
- Drag & Drop Interface
- ERP Integration
- Electronic Data Interchange
- Event Logs
- Event Triggered Actions
- File Transfer
- Filtered Views
- Incident Management
- Inventory Management
- Invoice Management
- Invoice Processing
- Job Scheduling
- Label Printing
- Labeling
- Metadata Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multiple Data Sources
- Multiple Format Support
- Order Approval
- Order Confirmation
- Order Management
- Order Processing
- Order Tracking
- POS Integration
- Partner Portal
- Performance Metrics
- Permission Management
- Price Management
- Process Control
- Progress Tracking
- Purchase Order Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Monitoring
- Real Time Reporting
- Receipt Management
- Records Management
- Reporting & Statistics
- Requirements Management
- Role-Based Permissions
- SLA Management
- SOAP notes
- Sales Integration
- Sales Orders
- Self Service Portal
- Shipping Labels
- Shipping Management
- Status Reporting
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Third Party Integration
- User Management
- Vendor Management
- Warehouse Management
- Work Order Management
- Workflow Management
- eCommerce Integration
- Total features24
- API
- Access Control
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Analytics
- Application Integration
- Auditing
- Automatic Formatting
- Automatic Notifications
- Change Management
- Change Order Management
- Client Portal
- Commission Management
- Compliance Management
- Configuration Management
- Customizable Branding
- Customizable Reporting
- Data Connectors
- Data Filtering
- Data Format Management
- Data Import/Export
- Data Mapping
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Integration
- Distribution Management
- Document Automation
- Document Generation
- Document Management
- Document Templates
- Drag & Drop Interface
- ERP Integration
- Electronic Data Interchange
- Event Logs
- Event Triggered Actions
- File Transfer
- Filtered Views
- Incident Management
- Inventory Management
- Invoice Management
- Invoice Processing
- Job Scheduling
- Label Printing
- Labeling
- Metadata Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multiple Data Sources
- Multiple Format Support
- Order Approval
- Order Confirmation
- Order Management
- Order Processing
- Order Tracking
- POS Integration
- Partner Portal
- Performance Metrics
- Permission Management
- Price Management
- Process Control
- Progress Tracking
- Purchase Order Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Monitoring
- Real Time Reporting
- Receipt Management
- Records Management
- Reporting & Statistics
- Requirements Management
- Role-Based Permissions
- SLA Management
- SOAP notes
- Sales Integration
- Sales Orders
- Self Service Portal
- Shipping Labels
- Shipping Management
- Status Reporting
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Third Party Integration
- User Management
- Vendor Management
- Warehouse Management
- Work Order Management
- Workflow Management
- eCommerce Integration
Integrations
- Total integrations28
- Box
- Datadog
- Dropbox Business
- GitHub
- Google Drive
- Jira
- Mailchimp
- Microsoft 365
- Microsoft Azure
- NetSuite
- Opsgenie
- PagerDuty
- Salesforce Sales Cloud
- ServiceNow
- Slack
- Trello
- Zapier
- Zendesk
- Total integrations6
- Box
- Datadog
- Dropbox Business
- GitHub
- Google Drive
- Jira
- Mailchimp
- Microsoft 365
- Microsoft Azure
- NetSuite
- Opsgenie
- PagerDuty
- Salesforce Sales Cloud
- ServiceNow
- Slack
- Trello
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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B2BGateway vs. ActiveBatch
See how B2BGateway and ActiveBatch stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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