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B2BGateway vs Cleo Integration Cloud Comparison

Overview

B2BGateway's fully managed EDI & API Data Connectivity Solutions removes the need to re-key data when exchanging electronic...

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(11)

5

4

3

2

1

7

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.6

(82)

5

4

3

2

1

57

21

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Robust EDI solution with excellent support and a good value.
What I like about the software is that it is easy for everyone to understand.
I think for the most part the user interface is pretty good and easy to navigate. The design is clean and not terribly "clicky.

Pros

Not enoughreviews yet

Cons

With B2B I have to email a support ticketing system for anything. There is no contact you can go to which is a problem for some of our trading partners who want a technical EDI person to talk to.
Customer Support takes a frustratingly long time, even for something simple.
Sometimes it takes too long for the production support team to react on the issue. Not always, but this happens from time to time that the response time can be low.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features81
  • "What If" Scenarios
  • API
  • Access Control
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Anti Virus
  • Application Integration
  • Auditing
  • Automated Scheduling
  • Automatic Formatting
  • Automatic Notifications
  • Batch Processing
  • Budgeting
  • CRM Integration
  • Certificate Management
  • Certification Management
  • Change Order Management
  • Client Portal
  • Commission Management
  • Compliance Management
  • Configuration Management
  • Customizable Branding
  • Data Connectors
  • Data Filtering
  • Data Format Management
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Integration
  • Distribution Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Templates
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Data Interchange
  • Email Distribution
  • Event Triggered Actions
  • File Transfer
  • Filtered Views
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Labeling
  • Metadata Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple Data Sources
  • Multiple Format Support
  • Multiple User Accounts
  • Order Approval
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • POS Integration
  • Partner Portal
  • Price Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reporting & Statistics
  • Requirements Management
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Integration
  • Sales Orders
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Scheduling
  • Third Party Integration
  • User Management
  • Vendor Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Integration
  • Total features28
  • "What If" Scenarios
  • API
  • Access Control
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Anti Virus
  • Application Integration
  • Auditing
  • Automated Scheduling
  • Automatic Formatting
  • Automatic Notifications
  • Batch Processing
  • Budgeting
  • CRM Integration
  • Certificate Management
  • Certification Management
  • Change Order Management
  • Client Portal
  • Commission Management
  • Compliance Management
  • Configuration Management
  • Customizable Branding
  • Data Connectors
  • Data Filtering
  • Data Format Management
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Integration
  • Distribution Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Templates
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Data Interchange
  • Email Distribution
  • Event Triggered Actions
  • File Transfer
  • Filtered Views
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Labeling
  • Metadata Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple Data Sources
  • Multiple Format Support
  • Multiple User Accounts
  • Order Approval
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • POS Integration
  • Partner Portal
  • Price Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reporting & Statistics
  • Requirements Management
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Integration
  • Sales Orders
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Scheduling
  • Third Party Integration
  • User Management
  • Vendor Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations28
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations2
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

B2BGateway vs. Cleo Integration Cloud

See how B2BGateway and Cleo Integration Cloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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