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B2BGateway vs Integrator Comparison

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Overview

B2BGateway's fully managed EDI & API Data Connectivity Solutions removes the need to re-key data when exchanging electronic...

Etlworks is a modern ETL tool, built for the cloud. It is also a full-fledged Enterprise Service Bus (ESB), so you can create...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$300/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(11)

5

4

3

2

1

7

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Robust EDI solution with excellent support and a good value.
What I like about the software is that it is easy for everyone to understand.
I think for the most part the user interface is pretty good and easy to navigate. The design is clean and not terribly "clicky.

Pros

Not enoughreviews yet

Cons

With B2B I have to email a support ticketing system for anything. There is no contact you can go to which is a problem for some of our trading partners who want a technical EDI person to talk to.
Customer Support takes a frustratingly long time, even for something simple.
Sometimes it takes too long for the production support team to react on the issue. Not always, but this happens from time to time that the response time can be low.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features81
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Audit Trail
  • Auditing
  • Automatic Formatting
  • Automatic Notifications
  • Change Order Management
  • Client Portal
  • Commission Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Data Connectors
  • Data Filtering
  • Data Format Management
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Replication
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Integration
  • Distribution Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Templates
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Data Interchange
  • Email Notifications
  • File Transfer
  • Filtered Views
  • History Tracking
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Labeling
  • Metadata Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple Data Sources
  • Multiple Format Support
  • Order Approval
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • POS Integration
  • Partner Portal
  • Price Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reporting & Statistics
  • Requirements Management
  • SOAP notes
  • Sales Integration
  • Sales Orders
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Scheduling
  • Third Party Integration
  • User Management
  • Vendor Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Integration
  • Total features20
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Audit Trail
  • Auditing
  • Automatic Formatting
  • Automatic Notifications
  • Change Order Management
  • Client Portal
  • Commission Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Data Connectors
  • Data Filtering
  • Data Format Management
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Replication
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Integration
  • Distribution Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Templates
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Data Interchange
  • Email Notifications
  • File Transfer
  • Filtered Views
  • History Tracking
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Labeling
  • Metadata Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple Data Sources
  • Multiple Format Support
  • Order Approval
  • Order Confirmation
  • Order Management
  • Order Processing
  • Order Tracking
  • POS Integration
  • Partner Portal
  • Price Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reporting & Statistics
  • Requirements Management
  • SOAP notes
  • Sales Integration
  • Sales Orders
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Scheduling
  • Third Party Integration
  • User Management
  • Vendor Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations28
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations5
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

B2BGateway

Initial phase issues

Reviewed a year ago

It was a good tool to utilize all the activities from end to end. Inventory, purchase order and vendor registration with supply management is good.

Pros

In the initial phase, it is very difficult to integrate. Once the bugs are removed then it takes no time to run its program with ERP integration NetSuite. Gettings inventory, purchase order and vendor registration with supply management is good to go ahead.

Cons

The slowness of the app and integration was not in workflow manner.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

B2BGateway

Excellent folks to work with, solved our problem easily.

Reviewed 3 years ago
Pros

Ease of use, helpful support, problem free. Integrates easily with out accounting software.

Cons

None

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

B2BGateway

Mixed reviews - great if you don't require a lot of changes

Reviewed a month ago

My company uses both SPS and B2Bgateway simultaneously. The pricing is definitely a big sell and once things are implemented I have very little issues. I love the ability to update and manage my own cross reference tables. What really prevents me from giving this a top notch review is two things. One - you can't pull PO files, only the EDI data for the POs. We have to supply PO copies to our auditors...

Pros

I think for the most part the user interface is pretty good and easy to navigate. The design is clean and not terribly "clicky." The best feature is most likely the pricing.

Cons

Customer Support takes a frustratingly long time, even for something simple. I haven't done a full on implementation from start to finish but I am in the midst of moving my connection from one ERP to another and reassigning a connection for a trading partner.

Vendor response

Thank you for the feedback and for bringing this to our attention Erin. At B2BGateway we're committed to our client's success; we will be reaching out to your company contacts to help address these concerns.

B2BGateway vs. Integrator

See how B2BGateway and Integrator stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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