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Datto Backupify vs MasterControl Quality Excellence Comparison

Overview

Datto Backupify is the leading cloud-to-cloud backup and recovery solution for software-as-a-service applications, including...

MasterControl is an electronic quality management software (eQMS) system compliant with FDA regulations and ISO quality standards.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$3/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$1000/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(17)

5

4

3

2

1

10

3

0

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.5

(83)

5

4

3

2

1

46

32

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Glad we decided to go to a much better solution a while ago, would not recommend this service or anything to do with Datto to anyone.
Good way to solve gsuite backups with nice UI and functionality for great price.
Backupify throughout the phases of research, implementation and use has been excellent to work with. There customer service team is responsive to our needs.

Pros

The service offered by MasterControl has been excellent and system setup was easy thanks to a very good support. Customer Service team, as they responds quickly and offer good solutions.
This product is good for storage and organization of important files that can be viewed by employees who enter their usernames and passwords.
It is intuitive and easy to use. I like that I can access multiple Quality solutions from one platform.

Cons

Customer Support is the worst I have every experienced. I could not restore for 2 weeks.
This was helpful for team members that were no longer with the company but periodically we need to access their old emails. Now, we have to pay to keep the accounts open longer.).

Cons

When the system gets upgraded, it always brings out a ton of unexpected issues. We know that we will have to dedicate a couple of days just to watching for problems.
Requires very skilled and trained employees to execute the daily business processes. Lack of design / GUI customization.
New validation risk based process is due soon.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total featuresN/A
  • Access Control
  • Action Management
  • Activity Tracking
  • Approval Process Control
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Change Management
  • Charting
  • Compliance Management
  • Corrective Actions
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Document Review
  • Document Templates
  • Electronic Signature Capture
  • Electronic Submission
  • Email Alerts
  • Escalation Management
  • Full Text Search
  • Incident Management
  • Multi-Location
  • Prioritizing
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Risk Assessment
  • Status Reporting
  • Supplier Management
  • To-Do List
  • Training Management
  • Total features36
  • Access Control
  • Action Management
  • Activity Tracking
  • Approval Process Control
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Change Management
  • Charting
  • Compliance Management
  • Corrective Actions
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Document Review
  • Document Templates
  • Electronic Signature Capture
  • Electronic Submission
  • Email Alerts
  • Escalation Management
  • Full Text Search
  • Incident Management
  • Multi-Location
  • Prioritizing
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Risk Assessment
  • Status Reporting
  • Supplier Management
  • To-Do List
  • Training Management

Integrations

  • Total integrations3
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations5
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Datto Backupify vs. MasterControl Quality Excellence

See how Datto Backupify and MasterControl Quality Excellence stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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