Most popular features of all IT Management apps
13 reviewers had the following to say about Datto Backupify's features:
Pros
They could have paid through the next two or three years with instantly accessible, updated-in-real-time, cloud-based file storage, recovery and security with Datto for what we invoiced them for the job.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
We have Backupify on3 org, sales org and 2 service orgs, it work great on the small orgs, but with on our 50 gb data org, backup get cancel all the time, When try to retrieve on backup files it is a nightmare to get the CSV files for daily backup on multiple days (audit purpose).
The local backups are very reliable, they do offsite in a way that support can retrieve your data when needed, and the company if very polite and friendly, and will gladly explain why the part you need doesn't work.
Pros
Backups are easy to review and set up.
Cons
Support will routinely close a ticket just saying that they are aware something a feature doesn't work, and they suggest that if you would like them to work as advertised a feature request should be put it.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
There is a sense of security that comes from knowing all of your servers can be virtualized in the cloud should a local disaster strike.
Cons
While the device was replaced, it took a very long time to convince support that hardware was the issue.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Fantastic backup system with easy use to bring up specific backups from any backup or ability to spin up entire servers in case of an emergency
Pros
Then was able to merge the data back onto their local servers so they were able to continue working the whole time.
Cons
Usually support is pretty good with finding the issue or replacing the product (though this does put the information at risk for that time being)
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Datto's greatest strength is ease of management. We manage over 700 individual backups with cloud sync and I believe it is the most efficient solution for managing large quantities of backups.
Pros
Datto alerts integrate into our ticketing system and sends notices to our NOC engineers for fast remediation.
Cons
Cost is usually a problem when we suggest them to clients and its a twofold problem. The monthly infinite cloud retention fees as well as the hardware itself can be quite exorbitant.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Peace of mind knowing that the customer's infrastructure was well protected.
Virtualizable backups from the backup media, nice BDR with great build quality, and good customer support.
Pros
Their support team is average - expect some wait time, but unfortunately pretty much all backup software we've tried is about the same on support.
Cons
It seems like the BDR box that Datto builds is the only thing unique to the service. It's a lot cheaper to just configure your own BDR and use something like Acronis or ShadowProtect to do your backups. I gave this 4-5 stars on everything except value for money, because I think you can do the same thing for cheaper.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
Likelihood to recommend
None
Pros
It backs up your servers, send data off to the cloud, and if you have down hardware will work as your server until you have repaired the hardware and gotten back online.
Cons
It can be a steep investment, and the device can be some what complicated to setup. They do eat a good amount of bandwidth so you need to setup transfers properly. Its all about timing.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
If I was willing to bet my entire future on the product, you had better believe that I have researched many other solutions on the market and none compare to this system as a full-featured turn-key solution.
Pros
The product is just so easy to implement and manage.
Cons
They are in the process of adding more Enterprise features that will make the product more appealing to those sized businesses. That has been the only shortcoming in the past.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Datto Backupify
If you are sitting on the fence, go ahead and get the first device. You won't be sorry.
Pros
Not sure if there are any benefits of the backup software product. Datto claims to offer other products and services
Cons
The entire story would take too much time to write up.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
They are easy to set up, and reliable and easy to administer.
Cons
Very small form factor, and needs to have good ventilation. We have killed several boxes putting them into a too small area, and then they over heat.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
