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Balsamiq vs Userlytics Comparison

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Overview

Balsamiq Mockups allows software designers and developers build great software by letting them easily sketch out their ideas,...

Userlytics is a cloud-based usability testing platform which helps small to large businesses test various digital assets...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$12/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

163

124

24

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.3

(15)

5

4

3

2

1

8

6

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Balsamiq is very easy to pickup and start creating wireframes, it has loads of great features that make it a joy to use. The end wireframes look great and get good feedback from the team.
Can't say that there is something outstanding. I would say it is a good tool for mockups with a lot of features that are focused specifically on mockups which makes it very nice and outstanding.
The ready made components are awesome and super easy to use and set up.

Pros

SENSITIVE CONTENT HIDDEN] have been so helpful and wonderful during onboarding, using, and running into some bumps.
Thank you to the entire Userlytics team for making it so easy to test, to use and for having the best support. You are changing the game.
Simple and user friendly platform. Learning curve is not steep and [SENSITIVE CONTENT HIDDEN] and team are always accessible and ready to help.

Cons

Some of the mock ups can appear very rough as if someone has designed them with a very pressured hand on a piece of paper.
There are very few User Interface elements which is a disadvantage to this software as UI is constantly being updated.
Wireframes can look child-like and unprofessional with some settings. Currently based on Adobe Air technology which is outdated.

Cons

By constant I mean 1/2 tests are incomplete due to technical issues from the tester or with the software. Also, you have to train your own employees on how to use their very confusing platform.
It's hard to scale top to bottom and the questions can get lost. Also putting a star or indicator for when a task/scenerio/metric has a URL link attached.
Using Userlytics as a remote, evaluative testing service for a startup (think cost constrained).
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total featuresN/A
  • Assessment Management
  • Call Scripting
  • Custom Fields
  • Custom Forms
  • Customizable Categories
  • Customizable Questions
  • Demographic Data Collection
  • Engagement Analytics
  • Goal Setting / Tracking
  • Multiple User Accounts
  • Preview Functionality
  • Question Library
  • Real Time Analytics
  • Recruitment Management
  • Software Testing Management
  • Third Party Integration
  • URL Customization
  • Video Support
  • Visual Analytics
  • Total features19
  • Assessment Management
  • Call Scripting
  • Custom Fields
  • Custom Forms
  • Customizable Categories
  • Customizable Questions
  • Demographic Data Collection
  • Engagement Analytics
  • Goal Setting / Tracking
  • Multiple User Accounts
  • Preview Functionality
  • Question Library
  • Real Time Analytics
  • Recruitment Management
  • Software Testing Management
  • Third Party Integration
  • URL Customization
  • Video Support
  • Visual Analytics

Integrations

  • Total integrations4
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Balsamiq vs. Userlytics

See how Balsamiq and Userlytics stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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