BeAnywhere Support Express Pricing, Features, Reviews & Comparison of Alternatives

BeAnywhere Support Express

Get Live From the Cloud

4.5/5 (2 reviews)

BeAnywhere Support Express overview

One Click
That’s all it takes to begin a support session: a single click. No pre-instalation, no administrative privileges. Clients just need a simple, customizable URL or a PIN code. InstaConnect exclusive technology assures that the support session is established in milliseconds.

High Performance and Firewall Friendly
Always the best performance in any scenario, even with firewalls and exotic network configurations. BASE can also reach machines with no direct connection to the Internet, by using a dedicated proxy on the same LAN.

Multi Session Handling
Conduct unlimited concurrent remote sessions with a tabbed console interface that easily lets you toggle between sessions.
Advanced Remote Control - Compatible with multiple Terminal Services sessions and Fast User Switching. Supports two-way clipboard and multi-monitor.The solution can automatically scale the remote screen image to fit your window. Scale or zoom the remote image and set different color modes. Blank the remote screen and lock the remote input. Share your screen or use a laser pointer to train the remote user.

Interact and Collaborate - Multiple techs can be on a session, and every one can use independently all the features of the product. Using the integrated VoIP module, perform simultaneous calls with different clients during sessions, or conference calls with several technicians or a mix of everything at the same time!

System info
In-depth auditing and diagnostics data helps on management and problem assessment. Check programs running, installed software, available resources, Event Viewer logs...

File Transfer
Instantly transfer files and folders with your clients. You can pause and resume transfers or change the order on the file queue.

Port Forwarding
Route local traffic to the remote network without any additional configuration. Easily Link local programs to remote services.

System Shell
Use a standard command prompt or a powershell without opening a remote desktop connection. Compatible with batch files and scripts.

Custom Warnings
Define what messages or specific webpages are shown to the user if certain conditions are met (connection dropped, support applet is closed, specific schedule...).

Restart & Reconnect
The remote computer can be restarted directly from the session, even in safe mode. You can log back into Windows without knowing the system credentials or requiring a local user to log in locally, even from the support applet and without
administrator permissions.

System Monitoring
Create advanced system alerts (CPU and memory usage, disk space, process or service activity, Windows events...) with several thresholds and automatic actions associated.

Scripts Execution
Easily deploy scripts on multiple machines from a centralized interface, with advanced options like scheduling, timeouts and context. Perform silent deployments or require interaction with the local user.

Patch Management
Find outdated software or missing system patches on each computer and immediately fix those problems.

Auditing and Inventory
Create detailed reports about your infrastructure and maintenance operations by listing all the relevant activity (alerts triggered, scripts executed, outdated software, sessions).
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Pricing

Starting from
$299/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, French, German, Portuguese, Spanish
BeAnywhere Support Express screenshot: Android Console BASE - OverviewBeAnywhere Support Express screenshot: Android Console - System Info BeAnywhere Support Express screenshot: Windows ConsoleBeAnywhere Support Express screenshot: Android Console Hands on Review of BeAnywhere Remote PC Support Solution

BeAnywhere Support Express reviews

Excellent
1

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.0
  5.0
  4.0
  3.0
Luis Carmona

Good replacement for what we were using, both price and function wise.

Used daily for 6-12 months
Reviewed 2017-07-11
Review Source: Capterra

As a systems integrator who offers MSP services, this is an invaluable too to use. There are cheaper options out there, but none that do everything we want it to do. There are always tradeoffs. But for what we get it is a good deal.This is now MSPAnywhere since it was bought by Solarwinds/nAble. You get a lot function wise: remote desktop, file transfer, system statistics, command line access, Windows services access, etc, all for a competitive price. It's more stable than some other solutions we tried on very slow bandwidth locations. On demand screen sharing service (similar to something like GoToAssist) is included with the account.

Read the full review

Afonso Melo

Remote Support Software

Reviewed 2013-08-12
Review Source: GetApp

The product is great, but is has had some evolution, so this description is a bit updated. It has worked great, with the random bug, but their support team is really fast and efficient. I'm now exploring their RMM module.. so far so good. Great admin area, it's like you have your company in there and you decide who has the permission to do what. All the other "general" remote support tools work perfectly (desktop sharing, VoIP, file transfer, port forwarding, script deployment, etc..)

Read the full review

BeAnywhere Support Express pricing

Starting from
$299/year
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Free Commercial Edition: 5 daily sessions No credit card information required

Lite Edition: Unlimited Sessions with feature limitation - $29/month or $299/year

Business Edition: 100 licenses, Unlimited sessions, Access to unattended PCs, 5 inSight Lite devices - $79/month or $799/year

Corporate Edition: 300 licenses, Unlimited sessions, Access to unattended PCs, 10 inSight Light devices and no feature limitation - $599/year

BeAnywhere Support Express features

API
Auditing
Monitoring

Access Control (79 other apps)
Activity Dashboard (123 other apps)
Activity Tracking (69 other apps)
Alerts / Escalation (61 other apps)
Application Integration (69 other apps)
Automatic Notifications (104 other apps)
Collaboration Tools (68 other apps)
Data Import/Export (84 other apps)
Drag & Drop Interface (86 other apps)
Projections (64 other apps)
Real Time Data (80 other apps)
Real Time Monitoring (87 other apps)
Real Time Reporting (65 other apps)
Reporting & Statistics (78 other apps)
SSL Security (71 other apps)
Third Party Integration (122 other apps)
Workflow Management (75 other apps)

Additional information for BeAnywhere Support Express

Key features of BeAnywhere Support Express

  • System Monitoring
  • File Transfer
  • Access to unattended PCs
  • Generate reports
  • Session Recording
  • Granular Tech Management
  • Groups and Departments Creation
  • Advanced Survey creation & reporting
  • Admin Area Mobile
  • Deferred Support Tickets
  • Advanced Calling Card creation
  • FREE Remote Monitoring
  • Web chat
  • Threshold Alerts
View All Features

Benefits

Integrate Remote Monitoring into your set of Skills.
Don't wait for the problems to appear, instead take predictive measures through advanced system alerts, multiple machines script deployment, all in a centralized interface. Find outdated software and preform infrastructure audits.

Take control, you're the Manager.
Enjoy absolute control over your support solution and manage every single aspect of your business through a web-based platform, accessible from anywhere. Create an unlimited number of technicians with different granular permissions established through IP, receive immediate e-mail notifications, create complex surveys, check reports and real time information about every action being performed, and much, much more...

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As a company that produces SaaS solutions, we provide our customers with constant updates and new fresh features, all completely Free. We want to bring change and productivity into our solution and growth to your business.