BeAnywhere Support Express Features

BeAnywhere Support Express

Get Live From the Cloud

4.5/5 (2 reviews)

BeAnywhere Support Express Feature Summary

  • System Monitoring
  • File Transfer
  • Access to unattended PCs
  • Generate reports
  • Session Recording
  • Granular Tech Management
  • Groups and Departments Creation
  • Advanced Survey creation & reporting
  • Admin Area Mobile
  • Deferred Support Tickets
  • Advanced Calling Card creation
  • FREE Remote Monitoring
  • Web chat
  • Threshold Alerts

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Data Visualization (69 other apps)
Drag & Drop Interface (93 other apps)
Monitoring (209 other apps)
Real Time Data (86 other apps)
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Real Time Reporting (73 other apps)
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BeAnywhere Support Express Feature Reviews

2 reviewers had the following to say about BeAnywhere Support Express's features:

Luis Carmona

Good replacement for what we were using, both price and function wise.

2017-07-11

As a systems integrator who offers MSP services, this is an invaluable too to use.

Pros

You get a lot function wise: remote desktop, file transfer, system statistics, command line access, Windows services access, etc, all for a competitive price.

Cons

I wish it was all web based, but you only use the web portal to manage your account and users. You have to download and run a console program to remote manage systems. They don't provided a universal installer for the remote agent, which I would prefer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
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Afonso Melo

Remote Support Software

2013-08-12

The product is great, but is has had some evolution, so this description is a bit updated. It has worked great, with the random bug, but their support team is really fast and efficient. I'm now exploring their RMM module.. so far so good.

Pros

All the other "general" remote support tools work perfectly (desktop sharing, VoIP, file transfer, port forwarding, script deployment, etc..)

Cons

It supports windows, mac and java, but i would like to see a more developed java console.

Source: GetApp
1 of 1 people found this review helpful
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