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BelManage vs Alloy Navigator Comparison

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BelManage

4.5

(2)

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Alloy Navigator

4.5

(45)

92pts

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Overview

The Belarc Advisor creates a detailed and accurate profile of your installed software, hardware and security configurations....

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Screenshots

Pricing

Starting from

$1800

Free trial available
No credit card required
Free account
Subscription based

view pricing plansview pricing

Starting from

$19/mo.month

Free trial available
No credit card required
Free account
Subscription based

view pricing plansview pricing

User reviews

4.5

(2)

Value for money

Ease of use

Features

Customer support

100%

would recommend this app

4.5

(45)

Value for money

Ease of use

Features

Customer support

100%

would recommend this app

Pros

Not enoughreviews yet

Pros

I really like the variety of modules, and the tech support available to help out. I also like the ease of use for my technicians.

The ease of use, ability to customize the software to our needs and the fantastic support we receive.

Alloy can be as simple or as complex as you want it to be based on how you set it up. The flexibility and depth are what I love most about it.

Cons

Not enoughreviews yet

Cons

The backend of Alloy is very confusing. Trying to change simple things can be extremely difficult since there is no search functionality and no documentation online.

If you have no teams at all, individuals can be overwhelmed as their are many features to this application.

We have been using Alloy for over 13 years and have no plans to change.

Vendor responds to reviews

Last reviewN/A

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Vendor responds to reviews

Last reviewa month ago

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Key features

Total features2

API
Access Control
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Application Integration
Approval Process Control

Archiving & Retention
Asset Lifecycle Management
Asset Management
Assignment Management
Auditing
Authentication
Auto-Responders
Automatic Backup
Automatic Lead Distribution
Automatic Notifications
Availability Indicator
Barcode Scanning
Barcode Support
Benchmarking
Billable Hours Tracking
CRM Integration
Calendar Management
Catalog Management
Categorization
Change Management
Change Order Management
Charting
Client Portal
Collaboration Tools
Collaborative Workspace
Commenting
Compliance Management
Configurable Workflow
Configuration Management
Contact Database
Contact History
Contact Management
Contract Management
Custom Fields
Custom Forms
Customer Activity Reporting
Customer Complaint Tracking
Customer History
Customer Segmentation
Customer Service Analytics
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Data Mapping
Data Synchronization
Data Visualization
Deadline Management
Dispatch Management
Drag & Drop Interface
Email Integration
Email Notifications
Email Templates
Email Tracking
Employee Portal
Employee Self Service
Escalation Management
Event Triggered Actions
Feedback Collection
Filtered Views
Forms Management
HIPAA Compliance
Help Desk Management
History Tracking
IT Asset Tracking
Incident Management
Inventory Management
Inventory Tracking
Issue Management
Knowledge Base Management
Lead Assignment
Mobile Integration
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multi-Location
Multiple User Accounts
Online Catalog
Online Forums
Performance Reports
Permission Management
Portfolio Management
Prioritizing
Problem Management
Product Catalog
Productivity Reporting
Project Management
Project Time Tracking
Project Workflow
Projections
Purchase Order Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Tasks
Reminders
Remote Access
Remote Control
Reporting & Statistics
Request Assignment
Request Routing
Risk Alerts
Risk Analytics
Risk Assessment
Role Management
Role-Based Permissions
Rules-Based Workflow
SLA Management
SMS Integration
SSL Security
Scheduled Reporting
Search Functionality
Security Auditing
Self Service Portal
Single Sign On
Status Tracking
Summary Reports
Support Ticket Management
Support Ticket Tracking
Survey Management
Surveys & Feedback
Tagging
Task Management
Task Tracking
Third Party Integration
Timer
Visual Analytics
Widgets
Workflow Management

View all featuresView details

Total features144

API
Access Control
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Application Integration
Approval Process Control

Archiving & Retention
Asset Lifecycle Management
Asset Management
Assignment Management
Auditing
Authentication
Auto-Responders
Automatic Backup
Automatic Lead Distribution
Automatic Notifications
Availability Indicator
Barcode Scanning
Barcode Support
Benchmarking
Billable Hours Tracking
CRM Integration
Calendar Management
Catalog Management
Categorization
Change Management
Change Order Management
Charting
Client Portal
Collaboration Tools
Collaborative Workspace
Commenting
Compliance Management
Configurable Workflow
Configuration Management
Contact Database
Contact History
Contact Management
Contract Management
Custom Fields
Custom Forms
Customer Activity Reporting
Customer Complaint Tracking
Customer History
Customer Segmentation
Customer Service Analytics
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Data Mapping
Data Synchronization
Data Visualization
Deadline Management
Dispatch Management
Drag & Drop Interface
Email Integration
Email Notifications
Email Templates
Email Tracking
Employee Portal
Employee Self Service
Escalation Management
Event Triggered Actions
Feedback Collection
Filtered Views
Forms Management
HIPAA Compliance
Help Desk Management
History Tracking
IT Asset Tracking
Incident Management
Inventory Management
Inventory Tracking
Issue Management
Knowledge Base Management
Lead Assignment
Mobile Integration
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multi-Location
Multiple User Accounts
Online Catalog
Online Forums
Performance Reports
Permission Management
Portfolio Management
Prioritizing
Problem Management
Product Catalog
Productivity Reporting
Project Management
Project Time Tracking
Project Workflow
Projections
Purchase Order Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Tasks
Reminders
Remote Access
Remote Control
Reporting & Statistics
Request Assignment
Request Routing
Risk Alerts
Risk Analytics
Risk Assessment
Role Management
Role-Based Permissions
Rules-Based Workflow
SLA Management
SMS Integration
SSL Security
Scheduled Reporting
Search Functionality
Security Auditing
Self Service Portal
Single Sign On
Status Tracking
Summary Reports
Support Ticket Management
Support Ticket Tracking
Survey Management
Surveys & Feedback
Tagging
Task Management
Task Tracking
Third Party Integration
Timer
Visual Analytics
Widgets
Workflow Management

View all featuresView details

Integrations

Total integrationsN/A

Asana
Box
Dropbox Business
Facebook
GitHub
Google Drive
Jira
Mailchimp
Microsoft 365
Microsoft Azure

NetSuite
Opsgenie
PagerDuty
Salesforce Sales Cloud
ServiceNow
Slack
Trello
Twitter
Zapier
Zendesk

View allView all

Total integrations12

Asana
Box
Dropbox Business
Facebook
GitHub
Google Drive
Jira
Mailchimp
Microsoft 365
Microsoft Azure

NetSuite
Opsgenie
PagerDuty
Salesforce Sales Cloud
ServiceNow
Slack
Trello
Twitter
Zapier
Zendesk