BigPanda Autonomous Operations- Intelligent Automation for IT Ops 0 reviews 1,350 Alternatives to BigPanda
Explore a recommended list of BigPanda alternatives for your business in 2019. Compare alternatives to BigPanda side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Cloud-Scale Monitoring Platform For Metrics, Apps, and Logs
What users mention about Datadog See all reviews Datadog is a great application for very specific uses - To me, it feels like it was made to monitor AWS and AWS only not Azure. You can easily slice and dice stats on a good looking dashboard. Provides a good one stop view of your environment. The instrumentation provided out of the box changed hours of troubleshooting to find the source of a problem in to minutes.
Alerting and on-call management for always-on services
What users mention about Opsgenie See all reviews We were able to get a really good Pricing and Number of integrations is awesome.
Quick and easy-to-setup business dashboard software for TVs
What users mention about Geckoboard See all reviews After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this. Good tool to check the stats from different services like GA and Pingdom. Must have for huge IT companies and sites with 1,000,000+ traffic. Only major complaint- connected Service accounts (such as Facebook) expire randomly and must be manually updated but Geckoboard does not have a notification system to let you know.
Actionable IT alerting platform for enterprises
What users mention about xMatters See all reviews I have had nothing but great communication, help, and training from the xMatters team. This software is excellent and easy to use. I am very positive, and I have a good feeling that this will be an extremely useful solution for Arla in the future. Also feature to invite multiple people to the bridge is very good. Whether you want to call them automatically or manually it is a nice feature.
Find & fix issues in .NET applications when seconds matter.
The Automation Platform for IT
Server monitoring & log management platform
Incident Management & Operations Performance Software
What users mention about PagerDuty See all reviews Pagerduty has great scheduling features and excellent options for customizing your notifications. We run a good shift rotation that keeps our guys healthy and this removes a lot of stress. Handling changes to rosters is easy and comfortable. Great product to make sure things are taken care of in emergencies.
IT Systems Management Software for SMBs and MSPs
What users mention about Kaseya VSA See all reviews Super happy to have this tool. It makes life funu for our IT office which makes them even more proactive than traditional reactive. Kaseya makes what could otherwise be a huge project super easy stuff. Kaseya is probably the most important force multiplier in my environment. The reports are easy to generate and use especially for budget decisions.
Uptime & performance monitoring made easy.
Manage your IT environment from anywhere, using any device.
What users mention about Pulseway See all reviews This product is simple, satisfying, feature rich, and is very robust, easy to deploy and set group polices amazing. Mobile app features are carefully considered; they did not try and cram every feature in. Devs are active, responsive, and helpful in the forum. Free tier is better now, supporting two devices to give a better chance and trialing the product.
Turning Sight Into Vistion
What users mention about LogicMonitor See all reviews If they do to it what they have done to the web portal, it will be amazing. Support has been fantastic in helping us get things going, we were up and going within a day (vital for our already busy IT staff). Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch.
IT Automation for Today’s IT World
What users mention about ConnectWise Automate See all reviews Overall I'm impressed with the software. Screenconnect" software is brilliant, fast and reliable connections to your managed agents. It's been positive, but I would recommend shopping around to get the best tool for your firm. We are totally unhappy , every time we need support , it's really difficult to get someone with the right skills , so usually we skip and stay with bug / errors.
Network Monitoring & Management Software
What users mention about ManageEngine OpManager See all reviews Price is always a problem when there is something you want so badly. However I can't deny that this software is excellent. This is a rare component for a solution within this price bracket, as some high-end solutions do not do this well at all. Web interface is friendly and support mobile devices. Agentless integration with servers and network devices.
Remote monitoring & management for managed service providers
Multi-cloud monitoring solution
All-in-one performance monitoring tool for DevOps and IT
What users mention about Site24x7 See all reviews My quibbles are that we have received false alarms on occasion, sometimes caused by their server agents, which have been a little flakey sometimes. Also, the pricing can be confusing. It is so extensive that you can get lost in the web interface, some functions could be a little simpler to manage. Alerting with sms and telephone call world wide. Good overview of what is going on in you environment.
Remote monitoring & management platform
Infrastructure & application monitoring software
What users mention about Check_MK See all reviews The IT systems are crucial in the supply chain to the customer. With check_mk we are able to alert an issue with this IT systems before it becomes a problem for the delivery process. Ve been administrating check_mk for more than 3 years now. I honestly don't know better monitoring solution for huge number of servers. Perfect monitoring for heterogenous IT environments.
Network Monitoring For Serious Professionals
What users mention about PRTG Network Monitor See all reviews The most important we protect the most important asset of the company "The information" applying the corrective to the first alerts. Great tool for corporate networks, and recommended to have a better look on the traffic that the links are managing. Easy to use, the free version of the software provides a good number of sensors to work with and easy to integrate.
Full-stack bug and issue tracking for web and mobile apps
What users mention about Rollbar See all reviews The more errors you have the more you pay. Rollbar motivates you to fix things to pay less. Rollbar is a great and powerful tool. Everything you could want in an log management solution combine with exception tracking in one platform. Installing Rollbar reporting in has helped me pick up errors that I would have otherwise missed.
Software Intelligence Platform - Full Stack Monitoring
Modular ITSM and ITAM solution based on ITIL principles
What users mention about Canfigure See all reviews Chris has been more than supportive and quick to respond, which I appreciate. In general the experience is good. Reporting is not user friendly. Full Lifecycle management. Outstanding vendor support.
Machine data analytics based on ELK and Grafana
What users mention about Logz.io See all reviews The biggest features are how quickly you can gain access to your important data. I am amazed about the ingestion and search capabilities. Integration with applications and specially with docker is a breeze. This is a much better solution that we had previously. It meets our PCI requirements, as well as all of our application requirements.
Auvik gives you complete network visibility and control.
What users mention about Auvik See all reviews It backs up copies of router configs automatically. The ability to compare 2 configs to see what changed is awesome. Auvik's customer support has also been wonderful and is always very helpful. The way it goes out and finds every thing on the network is fantastic. We can on-board a new customer much quicker than we used to.
Powerful Service Desk and Simple to Use, Modular ITSM Tool
What users mention about SysAid See all reviews Old fashion, no new functionality, poor windows integration, practically no upgrades in last 3 years, bad user experience, and more. Customer service is HORRID. To the point of complaints have to go to CEO of SysAid and had to have HER get on the phone with us. Very happy with all the members involved, from install to support. Satisfied with the product.
Cloud log management and monitoring
Server Monitoring built for developers
All-in-one alert management for IT management tools
Flexible, Trusted, Reliable Service Desk Software
What users mention about Vivantio Pro See all reviews Great easy to use software, user friendly and useful to produce reports. Vivantio support is always quikc to respond and helps with all issues. Andrew is amazing and helped with the process and continues to help as we start to uncover more and more about this program. Could be a little more flexible, but overall has a good workflow. Significant improvement over the previous generation client.
Agile project management tool for developers
What users mention about Pivotal Tracker See all reviews Experience has been great so far. Another important thing to note is it's not UI heavy so it works better than other solutions of its kind. I love how simple estimates are on stories, how it tracks velocity, how easy it is to use and it's a great price point for my business. Have been using this tool for 2.5 years, that is great proof of this tools user friendliness & quality.
Predictive analytics for VMware vSphere environments
Infrastructure monitoring without any configuration
The leader in enterprise wireless network monitoring
Network monitoring & visualization system for SMBs
What users mention about AdRem NetCrunch See all reviews As soon you have several locations you have a problem.
Enterprise IT monitoring and management made easy
What users mention about OmniCenter See all reviews Can't really think any negative issue with this company or product.
Smarter Cybersecurity Services & Solutions
What users mention about Webroot See all reviews I purchased this to clean up my computer - GREAT product and easy to install and use. Great reviews and I see why. Helps protect your devices. Love that it can be used for multiple devices. The Single pane of glass for multi-tenant management is great. Integration with RMM and PSA is also excellent.
Remote Monitoring & Management in an IoT World.
All-in-One MSP Software for MSPs and IT Support Companies
What users mention about Atera See all reviews I like the product very much it works like a charm and is very useful for managed services. We use it for the contracts with our customers. Very easy for RMM and the help desk is very useful. I would recommend atera to anyone looking for this type of platform. Sometimes the website would crash and we'd have to wait for support to fix it. Other than that the cost was the biggest problem.
Remote monitoring & management platform
What users mention about NinjaRMM See all reviews Ninja is a fantastic RMM tool. It elegantly combines simplicity with ease of use. I love the fact that we can use our own icons and give it our own flair. Reports - They look nice and are simple to understand. Reliable RMM, Responsive Support, Receptive Executives, and One of the best softwares I have used. What users mention about InvGate Service Desk See all reviews Product is easy to understand and looks great – mobile view is best in class.
ITIL Certified IT Service and Asset Management Solution
Service desk software with self-service web portal support
Cloud based solution to track & control IT services
What users mention about ChangeGear Service Desk See all reviews Great functionality and ease of use. Simple to learn, simple to master.
Cloud IT Help Desk Software
What users mention about ManageEngine ServiceDesk Plus See all reviews My experience with Service Desk Plus has been great. I love how customization this software is especially for our industry. A fantastic tool for Help Desk Admins or System Engineers. I was impressed by the ease of use of the application.
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
What users mention about Vision Helpdesk See all reviews Best part is Vision Staff and Admin access url is same - they have nice Staff Access Control system. Best part of Satellite Helpdesk is we can have different signatures for each department also the from email is different for each department. We highly recommend Vision Help Desk Software.
IT Service Desk & Asset Management Software
What users mention about SolarWinds Service Desk See all reviews We were also impressed with the flexibility of the licensing and the willingness to help package exactly what we needed for our solution. Their support is amazing and they are friendly, helpful. The product is innovative and new features. We've only had Samanage for a few short months, but we love the ease of use already. I especially love how it ties in to our Zendesk app.
Automation software for all Professional Service Businesses
What users mention about Accelo See all reviews We have lost data on their platform, had hundreds of bugs, and there is limited or no support for users. It is little surprise that they have such a high 'churn. Great solution for bringing all of our prospect and project management together. I also like the user community engagement and level of communication to keep informed on product development.
Cloud customer service software
What users mention about Zendesk See all reviews The customer service, when they're on point is fantastic. They have good and not so good moments, but I have never had a major issue with them. Having a robust solution to track all issues from birth all the way to resolution. The ease of use of the platform was what I liked best. Creating forms in Zendesk has been really terrible in the past. Trying to arrange them and sort was awful, but they did update that part of it.
The next generation of professional services automation.
What users mention about HarmonyPSA See all reviews We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact. Great system for complex billings, dealing with finance functionality and report building. We looked at several products including best of breed in several spaces however integration was going to prove challenging.
Simple service desk built on Jira
What users mention about Jira Service Desk See all reviews The only bad point that I can mention about Service Desk is its price. A lot of clients I worked with complained about it. So easy customized and really helpful for improvement working process. Very recommended to using this. Confusing settings requirements for some user modifications needs (esp. where mapping/editing workflow schemes are concerned).
A complete IT service management (ITSM) tool for business
Award winning IT Asset Mgmt and Service Mgmt platform
What users mention about Alloy Navigator See all reviews We currently use a system where every call we get we have to input a ticket ourselves in full detail, its not horrible by any means but there is an inconvenient factor to it. The ability to get a good picture of the support organization. Great product, everything is linked for ease of access.
Insider Threat Detection & Data Loss Prevention
What users mention about Teramind DLP See all reviews Retro-active security monitoring, threat management, & system diagnostics. I can't count how many times I've watched a recording because someone complained of a system error, but I had no evidence. We are happy extremely happy with the overall product and the Customer service is outstanding. This product has done a very good job in helping understand what people are doing while at work. I would recommend this product.
Monitor, Protect & Improve your customers digital experience
Site speed monitoring solution
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews What I like most about LogMeIn is the ease of use in both installation and gaining access. It is simple to gain access in a matter of minutes. The recordings have at times been unreliable at times, which has meant we have lost data necessary to review cases. I believe they just got rid of the free account, and have moved to only paying accounts. Sadly, I will no longer be able to use this tool.
Diagram tool to draw any type of chart or diagram
What users mention about SmartDraw See all reviews It is very good in my opinion and the excellent results for the presentation of new projects. Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving. SmartDraw is a great tool to help you create drawing of almost anything.
Friendly project management for smart teams
Bug tracking & issue management software for SMBs
What users mention about Zoho BugTracker See all reviews I am finding it easy and happy to use and track all my project related tasks. It helps to address issues on time. Easy to collaborate with the help of the chat. Good support to add related documents. I also like the support from the team. They're usually very quick and helpful whenever help is needed.
Powerful Test Management Software
What users mention about SpiraTest See all reviews It would be good to see a few more features and clean up the UI to be able to have a better feeling of the projects you are currently working on. The product is very good and and a lot more worth for the price it comes for. We think this is quite fundamental. The good things about Spiratest is that support is very responsive.
Project & Issue Tracking Software - See why we're #1!
What users mention about JIRA Software See all reviews The ease of linking tickets, great visibility and powerful team reports. Very scaleable and works great together with Confluence. What I like most about Jira is that it consists of numerous interesting features. I like its extreme ease of use. This solution allowed my team and me the ability to track our projects in a sufficient manner that lead to great project success.
Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews Poor technical support, lack of access to all services for a long time, there is no guarantee of system recovery if data is lost. After using this app for a while, I can tell that this is an excellent tool. We are very happy of its functionalities. I lost my account as I was not using it during my traveling, and I lost all my data associated with.
3D structual analysis software for engineers
Virtual machine backup and replication for Hyper-V & VMware
Data center management system for mid to large enterprises
What users mention about Sunbird DCIM See all reviews The applications are also visually stunning that they are easy sells to management and are "no-brianers" to justify for purchase. There have been numerous success stories since deploying Power IQ and we are pleased with the continual development this product is receiving. There are numerous checks and balances like this that are helpful.
Automated IT infrastructure visualization & management tools
What users mention about Device42 See all reviews This product is awesome, and is available to be viewed from anywhere internal information/db can be updated. Absolutely love this product.
Predict and prevent losses in production yield and quality.
Intelligent low-code and process management platform
What users mention about bpm'online studio See all reviews You have to be aware of the changes that you make from the beginning or it would be difficult to go back.
Service desk & IT service management
What users mention about Serviceaide See all reviews We are very pleased with the overall product capability, ease of use, and feature rich environment. I hope they continue to improve for the market that each time needs quality and confidence. The service feedback is awful. We can't embed the question, we can't personalize our forms, even the service feedback e-mail is bad.
Customizable IT service management solution
What users mention about Cherwell Service Management See all reviews We track trouble tickets and have cases that are attached to the tickets that way we can keep track of work. Cherwell has a great user interface and a low learning curve. We were able to use it rather easily after we had done the customization.
Help desk & service management
What users mention about TOPdesk See all reviews TOPdesk are an excellent company to work with, very responsive and helpful. You are made to feel like part of the wider team. Great, all the staff at TOPdesk were helpful and keen to ensure we achieved our goals. TopDesk is actively developing its product which is awesome. It is a good ticket system that gets the job done.
IT service management solution for businesses of all sizes
Remote Support Software That Always Works
What users mention about FixMe.IT See all reviews The loss of connectivity during sessions, once a loss occurs, seems to recur often. These losses effect me sometimes often. Having the capability to use unattended access has been terrific. I also like the easy to use user interface for my customers. It is the best benefit for the customer they do not have to bring their PC into the shop and it helps us make money any time of the day.
A PSA Tool Designed To Run Your As-a-Service Business
What users mention about ConnectWise Manage See all reviews There are a lot of great features that are drilled down into the application. In a day to day use it's been a great tool for our office. Whilst it is still a work in progress, we are definitely using ConnectWise to improve our business processes and effectiveness. Since I've adopted that philosophy, I have been much more pleased and relaxed about using it and implementing it further into my business. What users mention about RescueAssist See all reviews We use this at work for all of our remoting. Works great and has good usable features as well. I like the ease and small space the program actually takes up, the ability to lock computers and naming of computers. The best remote control tool which is very user friendly.
Customer service & support software
What users mention about Salesforce Service Cloud See all reviews Salesforce is the best platform out there to help you resolve your business problems. It is the best CRM that you can access anywhere; anytime. This service helps provide quality care for a program that has tremendously changed our organization for the better. The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Desktop, mobile device & patch management software
What users mention about ManageEngine Desktop Central See all reviews We're extremely happy with it. D not only buy it again but would recommend it to others and have done so. Great tool that is easier to use and manage then Microsoft's own version of this. Would recommend to businesses from 1 person to thousands. Great remote support software suite providing easy way to connect remotely or get software inventory.
Unified project management & help desk software
Computer and Internet Monitoring Software
Security scanning & vulnerability management
Incident & response management tool for IT & DevOps teams
Remote website, application, API and server monitoring tools
Qualitative analytics for websites and mobile apps
What users mention about Smartlook See all reviews Seeing your site true the eyes of your customers is pure gold. It is easy so be set up, fun and usefule to watch the recordings. The idea to look how our customers use our websites is brilliant. M always very excited to replay. Brilliant software by Smartlook and a real game changer its like looking over the customer shoulder.
Analytics for marketing & product teams
DNS-based web filter, malware/phishing protection & security
What users mention about WebTitan See all reviews Overall it is an outstanding web filtering platform that works perfectly and always proved to be helpful for our team. I love its responsive support. Furthermore, in order to filter websites WebTitan is the best solution. The greatest advantage of being able to respond to all needs. The most important feature of e-mail traffic monitoring.
The fastest way to automated web testing
Audit issue management solution for businesses
Help desk & billing software for IT service businesses
Test automation platform for regression & continuous testing
Project & ticket management tool for teams
The 1st usage analytics solution built for distributed software
Network monitoring and performance testing for IT teams
Issue management software for demanding development projects
Test management, bug tracking & requirements management tool
Incident management & issue hotline service
Investigative case management software