Most popular features of all IT Management apps
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Blink's features:
Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications.
Pros
- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC
Cons
When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Newsfeed is good but difficult to search so only really works for real-time updates.
Pros
Some limited integrations, calendar works well.
Cons
Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hi,
We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check.
To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing (hello@joinblink.com). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon!
Thanks again,
The Blink Team
I've never had a problem with it, generally speaking it's enhanced my working experience.
Pros
It's not just just a Facebook type, it's so much more work related with tools that directly relate to my job.
Cons
It's viewed by everyone, including senior management and it's always there even during your time off.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
We can post reports from our back office system to specific project groups on Blink using the API. First class customer service.
Cons
Rarely have any issues but the support team are always there to help me out with the API integrations.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hopefully they can get notifications improved and I think everything will be groovy at that point.
Pros
Blink has some neat features like email search via its platform through single sign ons.
Cons
The team worries that messages fade into obscurity rather than being seen by appropriate parties.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Heather,
Thanks so much for taking the time to provide feedback and we are glad you're enjoying Blink!
As I'm sure you are aware, we're working on the Notification Center which will mean that you'll have even easier access to the most important content on the platform - it would be great to hear your thoughts on that feature when it goes live! Glad to hear you're optimistic about the product as we continue to introduce new features and that once we improve notifications everything will be groovy :)
Greater employee engagement and communication.
Pros
Staff can access and consume at a time that suits them.
Cons
Was the video feature and having to upload from youtube for example but no longer an issue since you can upload a video direct now.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Okay
Pros
Able to chat to people quickly and easily without disrupting them. More efficient than emails and less formal. Promotes a more friendly environment in the workplace. I like the tea round and gifs! Also like that you can share attachments and images.
Cons
In general I am not clear on what information others can see about my messages and activity so I would like more clarity on that.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Pros
I like how it doesn't confine, I'm able to integrate it with day to day work flows and interact fluidly with those both in and outside my organisation.
Cons
I use the app so much I greedily want more integrations so I can use it across even more workflows.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Helps build teams, gives me a great way to communicate and collaborate.
Pros
Our EPG is linked (via API) and it's a great way to get good automated snap shots awhile on the move... even alerts. We get the ability to message all our people at once in emergency situations (came in handy when the beast from the east arrived)
Cons
It's quite fresh but still packed with features, the development cycle is really agile. When we have an issue its usually fixed within a couple of days to a week. We hit a couple of bugs in the early days but we were supported and kept up to date on progress.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
It really is a central hub for all our employees to access. It makes sharing information so easy.
Cons
There isn't really a negative since it can help your business access information and can't wait for the next step in advancement.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Increased communication across the whole company, easy to be able to speak with management or employees without any hassle of having the incorrect contact details.
Pros
Must have work place communication on a plat form that people are familiar with making on boarding a dream
Cons
My only criticism is that when on boarding you have to them re enter the employee to add there details such as payroll information.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The chat function has also made it easier for people to ask simple questions without having to send email.
Pros
The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.
Cons
Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
It keeps me up to date on all news from my colleagues who are still working. All management are involved including the MD.
Cons
Haven’t found anything wrong yet. I’ve asked all my coworkers if they could put their portrait picture to their status as it’s nice to know who you’re talking too.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
We're still playing around with the features but so far after less than a month we are happy with what we are working with.
Pros
- free for up to 20 users - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint
Cons
- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
In a word fantastic
Pros
It is also very good for communicating directly with management
Cons
I have found no problems with this app it is a great bonus to the company
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Everyone worldwide doesn't yet use Blink ! I am sure everyone who tries this software will be converted and it will completely simplify their way of working - as it has done mine.
Pros
I really like how you are able to use Blink across different devices with such an easy-to-use interface, whilst also being able to share complex files and information.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.
Pros
In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.
Cons
There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Comunication is very important as it has been lacking the last few years
Cons
No comment to make at this time as I am a new user
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
The use of "teams" work really well, it means that i can get the message across in a simple and easy fashion to a select group within a targeted conversation.
Cons
Connectivity on the mobile is an area for improvement but other than that, i love using this everyday.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Communication has always been an issue with the majority of employees working remotely driving buses, this offers an opportunity to communicate quickly and clearly from both parties, it is invaluable in helping to prevent rumours and advise of up to date communications especially in the current Covid 19 climate.
Pros
The ease of communicating with both groups and individuals immediately, getting responses and reaction as well as being able to deal with any issues the minute they arise and offer immediate feedback.
Cons
Integration with other apps we utilise is underway.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Loving it. … great bit of kit
Pros
Great interaction with majority of the workforce who are not desk based.
Cons
Would like to be able to filter and see my own posts against my name - similar to facebook?
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
It is easy to use and is a very effective way of communicating with the wider office team, tracking various projects.
Cons
Some staff and freelancers still try to communicate through email or WhatsApp; it would be beneficial if more organisations were on Blink
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Pros
We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot.
Cons
It would be nice if this feature was added.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
