Blink Features

Blink

Employee app & portal for remote teams

4.76/5 (42 reviews)

Blink Feature Summary

  • API
  • Absence management
  • Activity dashboard
  • Archiving & retention
  • Automatic notifications
  • Calendar sync with Google
  • Chat functionality
  • Collaboration tools
  • Collaborative workspace
  • Communication management
  • Compliance management
  • Cultural alignment
  • Custom forms
  • Dashboard creation
  • Data encryption
  • Discussion board
  • Document storage
  • Employee database
  • Employee guides
  • Employee portal
  • Employee self service
  • File sharing
  • File transfer
  • Full text search
  • HTML5 technology
  • Instant messaging
  • Knowledge management
  • Microsoft Office integration
  • Multi-language
  • Performance reports
  • Prioritizing
  • Project management
  • Real time notifications
  • Search functionality
  • Security & encryption
  • Self service portal
  • Single sign on
  • Social recognition
  • Status tracking
  • Surveys & feedback
  • Team calendars
  • Third party integration
  • Time & attendance tracking
  • Visual analytics

Competitor Feature Comparison

@mentions
API
Absence Management
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Archiving & Retention
Attendance Tracking
Auditing
Automatic Notifications
Calendar Management
Calendar Sync with Google
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Compliance Management
Content Management
Content Repository
Custom Forms
Customizable Branding
Dashboard Creation
Data Import
Data Import/Export
Document Storage
Employee Communities
Employee Database
Employee Portal
Employee Self Service
Engagement Analytics
Event Calendar
File Transfer
Forum / Discussion Board
Full Text Search
HTML5 Technology
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Language
Performance Reports
Personalized Profiles
Prioritizing
Project Management
Projections
Real Time Notifications
Reporting & Statistics
Role Management
SSL Security
Search Functionality
Self Service Portal
Single Sign On
Social Media Integration
Status Tracking
Surveys & Feedback
Team Calendars
Third Party Integration
Timesheets
Training Management
Video Support
Visual Analytics
Visit WebsiteCompare App
@mentions
API
Absence Management
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Archiving & Retention
Attendance Tracking
Auditing
Automatic Notifications
Calendar Management
Calendar Sync with Google
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Compliance Management
Content Management
Content Repository
Custom Forms
Customizable Branding
Dashboard Creation
Data Import
Data Import/Export
Document Storage
Employee Communities
Employee Database
Employee Portal
Employee Self Service
Engagement Analytics
Event Calendar
File Transfer
Forum / Discussion Board
Full Text Search
HTML5 Technology
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Language
Performance Reports
Personalized Profiles
Prioritizing
Project Management
Projections
Real Time Notifications
Reporting & Statistics
Role Management
SSL Security
Search Functionality
Self Service Portal
Single Sign On
Social Media Integration
Status Tracking
Surveys & Feedback
Team Calendars
Third Party Integration
Timesheets
Training Management
Video Support
Visual Analytics
Visit WebsiteCompare App
@mentions
API
Absence Management
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Archiving & Retention
Attendance Tracking
Auditing
Automatic Notifications
Calendar Management
Calendar Sync with Google
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Compliance Management
Content Management
Content Repository
Custom Forms
Customizable Branding
Dashboard Creation
Data Import
Data Import/Export
Document Storage
Employee Communities
Employee Database
Employee Portal
Employee Self Service
Engagement Analytics
Event Calendar
File Transfer
Forum / Discussion Board
Full Text Search
HTML5 Technology
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Language
Performance Reports
Personalized Profiles
Prioritizing
Project Management
Projections
Real Time Notifications
Reporting & Statistics
Role Management
SSL Security
Search Functionality
Self Service Portal
Single Sign On
Social Media Integration
Status Tracking
Surveys & Feedback
Team Calendars
Third Party Integration
Timesheets
Training Management
Video Support
Visual Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


151 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


339 reviews

Blink Feature Reviews

25 reviewers had the following to say about Blink's features:

Sarah Layman

Excellent! Zero Complaints!

2020-06-11

Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications.

Pros

- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC

Cons

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 201-500 employees)

Fine for communications, lacking in other features

2019-07-01

Newsfeed is good but difficult to search so only really works for real-time updates.

Pros

Some limited integrations, calendar works well.

Cons

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Super Smashing


Hi,

We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check.

To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing (hello@joinblink.com). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon!

Thanks again,

The Blink Team

Read more
Mark Carolan

BLINK AND YOU'VE MISSED IT.

2020-04-30

I've never had a problem with it, generally speaking it's enhanced my working experience.

Pros

It's not just just a Facebook type, it's so much more work related with tools that directly relate to my job.

Cons

It's viewed by everyone, including senior management and it's always there even during your time off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Costello

Excellent app to communicate with project teams

2018-03-15

Pros

We can post reports from our back office system to specific project groups on Blink using the API. First class customer service.

Cons

Rarely have any issues but the support team are always there to help me out with the API integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
heather mojer

Blink is our second in house comm tool and things are looking up!

2019-06-30

Hopefully they can get notifications improved and I think everything will be groovy at that point.

Pros

Blink has some neat features like email search via its platform through single sign ons.

Cons

The team worries that messages fade into obscurity rather than being seen by appropriate parties.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Super Smashing


Hi Heather,

Thanks so much for taking the time to provide feedback and we are glad you're enjoying Blink!

As I'm sure you are aware, we're working on the Notification Center which will mean that you'll have even easier access to the most important content on the platform - it would be great to hear your thoughts on that feature when it goes live! Glad to hear you're optimistic about the product as we continue to introduce new features and that once we improve notifications everything will be groovy :)

Read more
Steve Merrill

Blink Review from Sydney Transport company

2020-06-14

Greater employee engagement and communication.

Pros

Staff can access and consume at a time that suits them.

Cons

Was the video feature and having to upload from youtube for example but no longer an issue since you can upload a video direct now.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nadia Ali

Review - Gillmoss

2020-04-30

Okay

Pros

Easy access through using mobiles to laptops

Cons

Unable to post multiple photos in one post

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Aoife McGrath

Makes work more productive

2018-03-15

Pros

Able to chat to people quickly and easily without disrupting them. More efficient than emails and less formal. Promotes a more friendly environment in the workplace. I like the tea round and gifs! Also like that you can share attachments and images.

Cons

In general I am not clear on what information others can see about my messages and activity so I would like more clarity on that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Rachel Robbins

A refreshing and easy way to work and communicate with my team, colleagues and business contacts!

2018-03-16

Pros

I like how it doesn't confine, I'm able to integrate it with day to day work flows and interact fluidly with those both in and outside my organisation.

Cons

I use the app so much I greedily want more integrations so I can use it across even more workflows.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Richard Greville

Just Awesome.

2018-03-14

Helps build teams, gives me a great way to communicate and collaborate.

Pros

Our EPG is linked (via API) and it's a great way to get good automated snap shots awhile on the move... even alerts. We get the ability to message all our people at once in emergency situations (came in handy when the beast from the east arrived)

Cons

It's quite fresh but still packed with features, the development cycle is really agile. When we have an issue its usually fixed within a couple of days to a week. We hit a couple of bugs in the early days but we were supported and kept up to date on progress.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
trudy durkin

Building a digital workplace can be scary but Blink is brilliant and covers all bases.

2018-03-19

Pros

It really is a central hub for all our employees to access. It makes sharing information so easy.

Cons

There isn't really a negative since it can help your business access information and can't wait for the next step in advancement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
graham clark

Must Have

2020-04-30

Increased communication across the whole company, easy to be able to speak with management or employees without any hassle of having the incorrect contact details.

Pros

Must have work place communication on a plat form that people are familiar with making on boarding a dream

Cons

My only criticism is that when on boarding you have to them re enter the employee to add there details such as payroll information.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Azelea Cheung

Great Company Social Platform

2020-06-09

The chat function has also made it easier for people to ask simple questions without having to send email.

Pros

The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.

Cons

Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Neil Kincaid

Company news.

2020-07-27

Pros

It keeps me up to date on all news from my colleagues who are still working. All management are involved including the MD.

Cons

Haven’t found anything wrong yet. I’ve asked all my coworkers if they could put their portrait picture to their status as it’s nice to know who you’re talking too.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Torsten De Lange

User end

2020-07-10

Pros

Easy to use, fairly easy to set up (initial setup from HR)

Cons

Search function doesn't always work properly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Katherine Blakey

Alternative Intranet

2019-05-20

We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Pros

- free for up to 20 users - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint

Cons

- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul Davies

Review

2020-07-27

In a word fantastic

Pros

It is also very good for communicating directly with management

Cons

I have found no problems with this app it is a great bonus to the company

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tash Daniel

Awesome user experience. It is the best software of its kind to really link teams together.

2018-03-15

Everyone worldwide doesn't yet use Blink ! I am sure everyone who tries this software will be converted and it will completely simplify their way of working - as it has done mine.

Pros

I really like how you are able to use Blink across different devices with such an easy-to-use interface, whilst also being able to share complex files and information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Christi Krizman, MA

A Surprise Underdog Comes Through

2020-06-10

I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

Pros

In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

Cons

There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
eugene Kozaczynski

Community

2020-07-27

Pros

Comunication is very important as it has been lacking the last few years

Cons

No comment to make at this time as I am a new user

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chloe Bennai

Essential part of my every day working life.

2018-03-15

Pros

The use of "teams" work really well, it means that i can get the message across in a simple and easy fashion to a select group within a targeted conversation.

Cons

Connectivity on the mobile is an area for improvement but other than that, i love using this everyday.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie Cooke

Excellent communication tool

2020-07-28

Communication has always been an issue with the majority of employees working remotely driving buses, this offers an opportunity to communicate quickly and clearly from both parties, it is invaluable in helping to prevent rumours and advise of up to date communications especially in the current Covid 19 climate.

Pros

The ease of communicating with both groups and individuals immediately, getting responses and reaction as well as being able to deal with any issues the minute they arise and offer immediate feedback.

Cons

Integration with other apps we utilise is underway.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angela Marsh

Cardiff Bus

2020-07-27

Loving it. … great bit of kit

Pros

Great interaction with majority of the workforce who are not desk based.

Cons

Would like to be able to filter and see my own posts against my name - similar to facebook?

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Fensom

Extremely user-friendly interface!

2018-03-20

Pros

It is easy to use and is a very effective way of communicating with the wider office team, tracking various projects.

Cons

Some staff and freelancers still try to communicate through email or WhatsApp; it would be beneficial if more organisations were on Blink

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Peter Hollis

We use Blink as our main communication tool as we are split between two office or on customer site.

2018-03-20

Pros

We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot.

Cons

It would be nice if this feature was added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more