App comparison

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Blink Logo

Blink

4.7
(108)

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Employee app & portal for remote teams

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(15)

Blink Features

Features Summary

Functionality

4.5

/5

108

Total features

107

13 categories

Blink features

@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications

Common features of Employee Engagement software

360 Degree Feedback
API
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Benchmarking
Chat/Messaging

Price starts from

3.40

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

108

Price starts from

3.40

/user

Per month

learn more

Total Features

107

Unique features

  • File Transfer

  • Screen Sharing

  • Membership Management

  • Tagging

Functionality

4.2

/5

132

Price starts from

25

/user

Per month

visit website

Total Features

206

Features in Common

56

Unique features

  • Database Conversion

  • Transaction History

  • Relational

  • Source Control

Functionality

4.9

/5

27

Price starts from

6

/user

Per month

learn more

Total Features

53

Features in Common

49

Unique features

  • Employee Management

  • Client Portal

  • Gamification

  • Workflow Management

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Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great Intranet for the whole company

Reviewed a month ago

This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.

Pros

The ability to communicate to my whole team quickly as well as the mobile app so I get notifications when I am not around my computer or need to check something.

Cons

I don't like that you have to name each chat "group". It should be an option but not mandatory. Just causes one more step when reaching out to a team member quickly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Fine for communications, lacking in other features

Reviewed 3 years ago

More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Pros

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Cons

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Vendor response

Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent! Zero Complaints!

Reviewed 2 years ago

Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload...

Pros

- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC

Cons

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Collaborative tool

Reviewed a year ago

i enjoy using Blink, this is a great tool and has come into its own through the recent Pandemic for sharing information etc with each other and reporting on a live and ever changing daily position.

Pros

the home feed page for seeing and sharing what is going on in and around the business.

Cons

The initial phase I struggled to search for specific items referred to, and sharing that with others in the business.

Vendor response

Hi Adrian, thank you so much for taking the time to write us a review. It's great to hear that key features like the Feed are helping your business stay connected. We are sorry to hear that finding specific items to share was difficult. Your feedback has been given to the Product Team to review. If there are any additional features you would like to see on Blink, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Alternative Intranet

Reviewed 3 years ago

We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Pros

- free for up to 20 users - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint. - if you are IT savvy and know how to build microapps feature will draw your attention. - Can download on android and iOS devices - Has a desktop app for windows and iOS devices

Cons

- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Blink is really awesome!

Reviewed 5 years ago
Pros

Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

Cons

I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable Me to use offline and keep up to date with chats.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blink - an easy to use and intuitive product that makes day to day business that much easier!

Reviewed a year ago

Excellent - just an easy to use and intuitive platform!

Pros

Blink is very easy to use for instant conversations and messaging, also very easy to start an instant meeting, a simple forward slash and you are good to go. The product also makes it easy to set up group chats and this can be done on the fly in the middle of a meeting without too much effort. Also has some nice aesthetic features,e.g. throwing confetti! I also like the fact that the developers look for ongoing feedback to further enhance the product, as this product grows it will become even better and more established. Interesting enough people now talk about sending blinks and setting up blink meetings - the name is becoming synonymous with what it does and replacing the typical grammar.

Cons

For some reason, it is easier to use on the phone than the PC itself. Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph. Other than this minor issue I don't have anything too negative to say!

Vendor response

Hi Richard, thank you for your review! We love learning how Blink has become a part of your employees' daily routines and communications. To start a new line in a single Blink message on PC, hold the "shift" key as you press the return key. You can also click the + symbol on the left, select "compose" and then you will be able to press the return button without sending the message. If you come across any issues or have further questions, please be sure to reach out to us at support@joinblink.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A user friendly platform for our multi national team.

Reviewed a year ago

Blink has brought our internal comms platform up to date with a familiar, easy to use interface. The support from the Blink team during set up was very good, and ongoing Tech Support prompt and positive.

Pros

The Feed has provided an excellent platform for colleagues as well as our Comms team to share company news. We are able to measure via Analytics how this has improved engagement via Likes and Comments. Users familiar with SM platforms feel immediately at home. The Hub delivers a major part of what we wanted to achieve in terms of sharing material across our multi national offices and has become our single source of truth. The ease of use is such that little or no user instruction has been required. As an Admin there is virtually no learning curve when setting up users, or populating content. Having multiple methods of signing users up is useful where colleagues are factory/office/home based.

Cons

We would like more flexibility in the Directory in terms of displaying multiple contact numbers i.e internal phone extension, mobile and direct dial numbers. A calendar with room booking functionality would be good. We have yet to integrate with company systems so cannot comment at this time.

Vendor response

Hello Steve, thank you for your review and feedback. We love to learn that staple features like the Feed and the Hub are serving your communication and employee engagement needs. We have passed on your suggestion for more Directory flexibility and calendar functionalities to our Product Team. We are always looking to improve Blink, so please be sure to add future feature requests to our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blink is the perfect internal communications platform for employee engagement

Reviewed a year ago

One of the biggest barriers in our line of work, and from team to team within our organization, is a lack of communication, which can lead to assumptions. When there isn’t clear-cut communication, assumptions run wild and morph into rumors or beliefs, which are often exaggerated or false. Now, this isn’t all negative, assumptions can be positive too, but more often than not, assumptions are negative...

Pros

Blink allows us the ability to send out mass punch memo-style notifications, news, events, recognition and team alignment that, otherwise, we would not have or would still be doing via traditional email and group texting forms of communication. It's a game-changer for employee alertness to company happenings.

Cons

I believe Blink will continue to improve their team chats and team collaboration/task management features.

Vendor response

Hello Jason, thank you for your review. We love learning how Blink has been a game-changer in company communication. Our users feedback is important to us, and we greatly appreciate the time you took to let us know what you like about Blink!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Blink

Reviewed a year ago
Pros

The ability to allow users to express themselves via the newsfeed, whilst also being able to filter to reach out to certain departments via groups has been great for users needing support from a certain department, or simply sharing a post they want everyone to see. This has led to the company being able to share posts for the entire company as a priority and needing users to acknowledge the posts, which means we can assure users have read important posts. It also has a community feel to it and also can help with boosting morale as we have been able to post about achievements in different depots across the company. What is also great is the ability to create a hub, with useful links that the entire company uses, which makes it a fully working intranet for us.

Cons

We had teething issues to start regarding invites, where someone will try to join but will be stuck in an endless loop. This hasn't happened recently and can be solved using an invite code rather than an invite link. During this time Blink support did quickly help us out with the issue.

Vendor response

Hi Jennifer, thank you for your review. We are glad that key Blink features like the Feed and the Hub are supporting internal communication, company culture and boosting morale for your organisation! It is good to hear that the Blink Support Team was able to help you resolve any issues you encountered.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blink is just amazing!

Reviewed a year ago

Blink are amazing, the team are so helpful and have a real "can do" attitude when it comes to working with you to fix any business problems you may be having. This isn't problems with the app - this is trying to use Blink to fix internal business issues by developing the app further or expanding it's capabilities

Pros

Blink has really changed the way our business looks at communicating with our front line workers. We've had this for almost 3 years now and we haven't looked back since. It's so easy to onboard our new workers to the business, and the ability to share information instantly is amazing!

Cons

There's nothing at all that I like least about this software

Vendor response

Thank you for your review! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, so it is really valuable to know how Blink is easily adopted by new starters.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Crucial for Day to Day communication

Reviewed a year ago

Blink lets us have everything in one place so that colleagues don't need to remember multiple passwords to access things such as their self service portal or timesheets.

Pros

Since working from home Blink has been invaluable to our team as it allows us to communicate throughout the work day as if we were in the office.

Cons

Sometimes news feed is hard to filter and important information can sometimes be missed

Vendor response

Hi Beth, thank you for your review. We appreciate learning how Blink has helped your team work remotely and support internal communication. We can confirm that your feedback on the Feed and filters has been passed to the Product Team. Please do let us know if you have more feature requests through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Application, Greater Company

Reviewed a year ago

The company is amazing to work with! They hear you and work hard to make their product the best it can be

Pros

This app makes other apps like slack look like a joke. It channels, feeds, documents, integrations. So much more for less.

Cons

On occasion we have to refresh the app. Not the end of the world by any means and I feel confident they'll work through random bugs!

Vendor response

Thank you for taking the time to leave a review, David. We appreciate your positive review and learning about your experience with Blink. Our Product Development Team is always working on improving the app, and your feedback is highly valuable to us. If you every experience any bugs or issues, please do not hesitate to reach out to us at support@joinblink.com to help resolve the issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blinks Power!

Reviewed a year ago

Fantastic! We can track engagement, push notifications to staff which are of high importance. Connect and communicate with services directly through a friendly communication tool, which is Blink!

Pros

The ability to communicate, connect, engage and share content is as simple as possible using Blink! We love the engagement we get from staff through likes, comments and acknowledgements which are vital to to us.

Cons

Three file maximum upload to posts can be a nightmare when we are doing big campaigns to staff especially around COVID since we are a health care company. Additionally, the 250mb max upload is again a hurdle due to us having to upload various videos which we have to upload via youtube and link it through due to size restrictions.

Vendor response

Thank you for taking the time to leave us a review, Luke! It is great to hear that you find Blink easy to use, have high staff engagement and connect with your employees. We always aim to improve Blink and greatly appreciate your feedback on upload restrictions. Your requests have been given to the Product Team to review. If there is anything that you would like to add, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good but room to be better!

Reviewed a year ago
Pros

Blink is a really good business communications tool, some pros of the platform are: - Good, customisable interface - You can now filter and search posts by person - Directory of colleagues

Cons

There's some areas Blink could improve by thinking about functionality for the user and the needs of big organisations e.g. - You can't disable notifications from specific people - You can't disable notifications by day of the week, only by time - get posts on weekends - As our company is so big it can get really messy and flooded, more filter options could be beneficial

Vendor response

Hi Charlotte, thank you for taking the time to leave Blink a review. It's great to know that you are enjoying features like our interface, filter and search, and Directory. We have passed your suggestions on notifications and filters to the Product and Development Team. If you have more features that you would like to see on Blink, please be sure to let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blink delivered what we needed

Reviewed a year ago

Tremendous and reliable customer service from Day 1 to present. [SENSITIVE CONTENT] was great to work with and always available to assist with our implementation and continued to follow up and reach out to me well past our kick-off date.

Pros

As a fast-growing company, Blink allowed us to create a single point of internal communication to reach outside of the traditional email and messaging platforms. We were able to share company news, team or individual kudos in no time and share the exciting news.

Cons

I would like to have pdfs upload with a screenshot rather than an icon

Vendor response

Hi Michael, we are glad to see that you have had a positive experience with Blink. We aim to facilitate internal communication and to provide great customer service to all of our users, so it is great to see that we are reaching our goals. I have passed your feature request to upload pdfs with screenshots as opposed to icons to our Product Team. You can always submit feature requests that you would like added to Blink via the Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just Awesome.

Reviewed 5 years ago

Helps build teams, gives me a great way to communicate and collaborate.

Pros

It's all the small stuff this does apart from being a great messaging app, naturally builds culture within teams and the business. Gives my people the ability to reach out at any time on any device to ask questions and to be helped. Our EPG is linked (via API) and it's a great way to get good automated snap shots awhile on the move... even alerts. We get the ability to message all our people at once in emergency situations (came in handy when the beast from the east arrived)

Cons

It's quite fresh but still packed with features, the development cycle is really agile. When we have an issue its usually fixed within a couple of days to a week. We hit a couple of bugs in the early days but we were supported and kept up to date on progress.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Incredible

Reviewed 5 years ago
Pros

This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and...

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blink has solved our communications challenges

Reviewed a year ago
Pros

Blink has allowed us to bring together our workforce of 300+ people, who are all spread across the country, into one place where they can engage with not only each other but corporate messaging too. We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time. I also cannot speak highly enough of our account manager [SENSITIVE CONTENT HIDDEN] who was there with us every step of the way from original thoughts right through to the launch day. Her support enabled us to get the platform right for us before rolling out to staff, which has led to our workforce being highly engaged with the platform.

Cons

I'm looking forward to seeing the hub landing pages launched which aren't available quite yet but I've been told by our account manager that they are in the pipeline.

Vendor response

Hi Alex, thank you for your review of Blink! We are happy to hear that Blink has enabled high employee engagement and internal communication for your workforce across the country. It is important to us that every customer has a positive experience, so it is great to learn that your account manager has played a key role in your Blink rollout.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good as an internal social media feed

Reviewed a year ago

Love the tool and the team behind it!

Pros

Great way to send company-wide info on an easy-to-use easy-to-access platform - simple and fast

Cons

Although it has continued to improve add-on wise, ease-of-use desktop vs mobile as well as accessibility feature upgrades, Blink would benefit from more collaborative work tool integration such as video-recording features, creative workspace options/wikis like canva, to enable more team dynamics.

Vendor response

Hello Antonia, thank you for leaving a review of Blink. It is great to hear how users find Blink easy to use and to access. We also appreciate learning about which features our users would like to see added to the platform. We have passed your suggestions for video-recording features and creative workspace options to our Product Team. If you would like to make more feature requests, you can do so through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Blink is a great tool for communication

Reviewed a year ago

Very positive way to share data across the company.

Pros

I like that the data included keeps the entire company aware of things that are going on.

Cons

Having to keep the app open to get status and updates. it takes up space and I feel I miss things if I don't have it opened on my desktop.

Vendor response

Thank you, Dane, for leaving Blink a review. It is great to know that Blink is supporting your internal communications. We appreciate your feedback on notifications and have passed your suggestion to the Product Team. If there are any other features you would like to see on Blink, please let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Internal Communication App

Reviewed a year ago

To use it as an intranet works incredibly well and its very easy to navigate. Its also great using it for our policy library.

Pros

The Hub and the communal feed are incredibly useful as 115 of our services are able to share their stories and learning with the rest of the organisation and corporate are able to communicate with them across a range of matter.

Cons

Alerts for overdue documents would be very beneficial

Vendor response

Hi Melissa, thank you for writing a review! We're so glad that staple features like the Hub and the Feed are supporting your organisation's internal communication and culture. We have passed your request for an overdue document alert to the Product Team. If there are other features that you would like to see on Blink, be sure to let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Useful App and Resource for Corporate Communications

Reviewed a year ago

My overall experience so far, has been positive.

Pros

I like the Hub and quick/direct links to our firm platform portals. Blink is also been a great tool to use and publish timely announcement and feature articles. I like being able to post as either myself or part of the Communications Team and the ability to view post analytics. It would be interesting and perhaps useful to connect/align Blink posts with Slack and/or Microsoft Teams since the majority of our employees also use those tools to communicate and collaborate with each other.

Cons

I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.

Vendor response

Hi NhaVinh, thank you for your review. We are glad to hear that your overall experience with Blink has been positive. The Blink Chat feature is fully functional and many of our customers use it to completely replace Slack or other chat software. If there is a feature missing that you would like to see on Blink, we encourage you to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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blinking marvelous

Reviewed a year ago

good, no real issues

Pros

flexibility and adaptability the fact that there are many tiers with varying access and input levels

Cons

have to load older messages, if you miss the link which is easy to do, could do with being in bold type

Vendor response

Hi Phil, it is great to hear that you have had a positive experience with Blink. Your feature suggestions have been passed to the Product Development Team. In July 2021, we released an update with improved search capabilities which may help with finding older messages. If you have further feature requests, be sure to submit them through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Useful for the organisation

Reviewed a year ago
Pros

Easy communication between colleagues and easy to keep up to date with what the business is doing.

Cons

Takes a bit of time customising it to suit and link with the business. Additional ideas and features takes time.

Vendor response

Hi Jake, thank you for your review! It is great to hear that Blink is facilitating your internal communications. We are working on several features to make it easier to customise the app and organise your information. If you have any ideas or features that you would like to see, please let us know on our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration