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Blink

Employee super-app that connects your entire team.

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Blink Reviews - Page 2

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113 reviews

Recommended

JB
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Jacqui B.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Since Blink ...

Reviewed 3 years ago

Overall I have found Blink to be a really good tool. It is the first thing I look at in the morning. I spend my first 15 minutes in the morning checking Blink for any new Policies, information on new Covid rules or just nice posts from our services celebrating a customer's birthday or a day out at the seaside for the individuals we support - working in shared services it is so nice to see the people we support out and about and enjoying their lives - something we would probably have seen in a quarterly newsletter prior to Blink.

Pros

Since Blink was introduced into our company it has changed the way we communicate. Prior to it's introduction we had no central communication hub. We have over 100 care homes, very many staff and customers all over the UK, so we are very remote from each other. Since Blink was introduced, we can now see posts from other services showing their activities and milestone celebrations. It connects central services to our homes and each home with each other making us feel part of the wider company rather than just a lone care home. This has been particularly important during the isolation of Covid in the past year and a half. We also have all of our policies and procedures in one place on the Blink Hub.

Cons

A bit like Facebook - once a post has gone down the feed it is sometimes hard to find again if you need to refer to it again, this is especially difficult if the post is important information - say new rules regarding Covid. Sometimes it is hard to find a particular Policy or Procedure in the Hub - but that might be more about how and where it is uploaded - I am not sure?

Vendor response

Hello Jacqui, we are so glad to hear that you have had a positive experience with Blink! We aim to deliver the best user experience in communication, so it is really valuable to know that Blink has changed the way your organisation communicates. Your suggestions for the search function have been passed to our Product Team. There is a personal Hub organisation feature currently under consideration, and we greatly appreciate your insight. We are always looking for ways to improve Blink, and we encourage our users to visit the Product Portal to make feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

JH
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Julien H.

Computer Software, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good for company communication, not finished for instant messaging and daily usage

Reviewed 3 years ago

If I have to describe Blink about our usage in Kuba, it is a, instant messaging application with feed. Really, if our directors didn't force us to use it, I think we would use google Hangout instead, for a better integration, search, with the reste of google suite.

Pros

I really like the concept of feed to allow official communication in the same tool than chat, without sending email. It create a community feeling.

Cons

- Searching some discussion with someone is not easy (What we discussed 4 days ago on the chat ?) - I haven't capability to mark a discussion as "unread" (I open the discussion on my phone, see somthing I will have to analyse before answering, I have to send email to me to think about that) - When I do some mistake on a sentence, I have to click on edit, so use the mouse, instead of just use the up...

Vendor response

Thank you for your feedback Julien! We are glad that you enjoy the Feed feature and that Blink has created a community feeling in your organisation. Your feature request to mark a discussion as "unread" is currently under review, and we plan to release it in a future update. All of your feature requests have been passed to the Product Team to review. Our Product Portal is a great way to get further feature requests directly into the hands of our Product Team here: https://portal.joinblink.com/tabs/2-under-consideration