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Bontq vs Halp Comparison

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Overview

Bontq is a web based bug & issue tracking system. It allows you to manage projects and track bugs very easy because of its...

Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$9/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(3)

5

4

3

2

1

2

0

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features7
  • Alerts / Escalation
  • Asset Tracking
  • Assignment Management
  • Automated Routing
  • Availability Management
  • Backlog Management
  • Change Management
  • Collaboration Tools
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Dashboard
  • Email Management
  • Employee Activity Monitoring
  • Employee Management
  • File Sharing
  • Help Desk Management
  • IT Asset Management
  • Incident Management
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Data Sources
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Project Management
  • Project Planning/Scheduling
  • Projections
  • Real-Time Chat
  • Recurring Issues
  • Release Management
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integrations
  • Workflow Configuration
  • Total features45
  • Alerts / Escalation
  • Asset Tracking
  • Assignment Management
  • Automated Routing
  • Availability Management
  • Backlog Management
  • Change Management
  • Collaboration Tools
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Dashboard
  • Email Management
  • Employee Activity Monitoring
  • Employee Management
  • File Sharing
  • Help Desk Management
  • IT Asset Management
  • Incident Management
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Data Sources
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Project Management
  • Project Planning/Scheduling
  • Projections
  • Real-Time Chat
  • Recurring Issues
  • Release Management
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Integrations

  • Total integrationsN/A
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations6
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bontq vs. Halp

See how Bontq and Halp stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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