Business Systems Integrators Pricing

I value that it is a feature rich package. We currently utilize only a fraction of its standard modules. Once configured it has proven to be pretty pullet proof . It has notification that provides coherent alerts to both successful processing as well as potential errors. It is straight forward enough that our CSR team can manage most corrections or add additional cross references if needed. It currently manages all of our automated tax transactions as well as translates & transmits our XML documents from our ERP & WMS to our outside EDI vendor.

As I said the package seems vast in its capabilities. It can be a bit daunting as the administrator to manage and more importantly to troubleshoot where to resolve an issue. This can be compounded because of various database naming conventions that are used across the BSI tables and may or may not directly correlate to a given ERP system. Depending on the system and type of integration some of the reporting features, for example; ASN by Day, are not available.

I enjoy the fact that my customers can send me an order and it automatically generates a shipment as well as pricing is automatically entered to the order.

Recently we have been having date and pricing issues come through the orders that before we never experienced. Hoping this will be cleared up soon.

The software has broad functionality and can be 'tuned' to meet a range of end user needs. BSI's support has been excellent.

Setup is complex for someone that isn't completely familiar with the technical details of EDI, XML, and 'procurement systems' that utilize cXML.

Handles all of our needs. We have the ability to customize almost every aspect of the software at a low cost. BSI is constantly working to get improvements added and they correct bugs when they are found.

The amount of customization can create a hectic software that limits who can work on it and the speed of said work.

It's extremely reliable, integration was smooth and created a lot of added value for the organization at a great price. Customizations were seamless and the BSI team was able to do everything we asked and in a timely manner. We couldn't operate today without this software running and integrating our systems and EDI trading partners.

No cons were added to this review

The software is very seem very flexible and allows easy cross referencing of our item numbers and and other attributes to our Trading partners.

The software can be confusing with all the different screens that you have to go through when processing ASN's

Ease of use and quick response for issues. This is really simple to implement and a short learning curve.

Troubleshooting "exceptions" . As always garbage in and garbage out. Most issue for us are self-inflicted.

Seamless integration, reduces manual labour,accruate, great support staff, instant service, cost savings.

You need some help with integration but other than that the software is great. Highly recommended for any company that does a lot of transactions.

Ability to customize per customer allows flexibility. The use of tables in setting up unique codes that may not be part of your ERP package. Easy troubleshooting to determine errors that submitted by a customer.

Integration of percentage discounts does not always work, depending on the pricing structure of the product.