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GoCanvas vs Cloudbeds Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Category Leaders

Cloudbeds is a cloud-based hotel management software which enables property owners & managers to manage bookings, availability,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

45

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

113

49

6

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

135

43

6

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.

DR

Damian R.

The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.

MC

Mike C.

It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

FF

Felix F.

Pros

Our customers like the Booking Engine, and we like the integration with the sites like Booking.com and Expedia. We also like the variety of financial reports.

LS

Laura S.

Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.

PN

Prashant N.

We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.

MG

Magaly G.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).

FF

Felix F.

Billing and exceptionally bad customer service.

PB

PAUL B.

Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

DR

Damian R.

Cons

There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.

mj

marjorie j.

Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.

lv

linda v.

Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.

AE

Aaron E.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features131
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Budget Tracking/Job Costing
  • Built-in Accounting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Cash Management
  • Change Order Management
  • Channel Analytics
  • Channel Management
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Credit Card Processing
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Verification
  • Database Support
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Templates
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Forms
  • Electronic Signature
  • Email Templates
  • Equipment Tracking
  • Estimating
  • Extended Stay
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Front Desk Management
  • Full Text Search
  • GDS/OTA Integration
  • GPS
  • Graphical Workflow Editor
  • Group Reservations
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Management
  • Kill Switch
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Mobile Signature Capture
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Language
  • Multi-Property
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Partner Management
  • Payment Collection in the Field
  • Payment Processing
  • Point of Sale (POS)
  • Policy Management
  • Preventive Maintenance
  • Price / Margin Management
  • Price Optimization
  • Private Rooms
  • Process/Workflow Automation
  • Project Tracking
  • Promotions Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential
  • Residential Inspections
  • Restriction Management
  • Reviews Management
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • Routing
  • SMS Messaging
  • Scheduling
  • Service History
  • Single Property
  • Spa/Activity Management
  • Subcontractor Management
  • Task Management
  • Technician Management
  • Templates
  • Third Party Booking
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features59
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Budget Tracking/Job Costing
  • Built-in Accounting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Cash Management
  • Change Order Management
  • Channel Analytics
  • Channel Management
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Credit Card Processing
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Verification
  • Database Support
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Templates
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Forms
  • Electronic Signature
  • Email Templates
  • Equipment Tracking
  • Estimating
  • Extended Stay
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Front Desk Management
  • Full Text Search
  • GDS/OTA Integration
  • GPS
  • Graphical Workflow Editor
  • Group Reservations
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Management
  • Kill Switch
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Mobile Signature Capture
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Language
  • Multi-Property
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Partner Management
  • Payment Collection in the Field
  • Payment Processing
  • Point of Sale (POS)
  • Policy Management
  • Preventive Maintenance
  • Price / Margin Management
  • Price Optimization
  • Private Rooms
  • Process/Workflow Automation
  • Project Tracking
  • Promotions Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Registration Management
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential
  • Residential Inspections
  • Restriction Management
  • Reviews Management
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • Routing
  • SMS Messaging
  • Scheduling
  • Service History
  • Single Property
  • Spa/Activity Management
  • Subcontractor Management
  • Task Management
  • Technician Management
  • Templates
  • Third Party Booking
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations23
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations31
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk