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GoCanvas vs FormAssembly Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

FormAssembly is a user-friendly, powerful web form and data collection platform that gets your data where you need it with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

45

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

108

49

4

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

5

4

3

2

1

13

13

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.
What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.
It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

Pros

The employees I've interacted with have all been delightful and friendly. The software is largely reliable.
This is great tool, especially when you don't know coding and you need to build a form and integrate with salesforce. We have built many forms so far and it works wonderful.
I love that I can create surveys on Form Assembly that make it very easy for the people completing the surveys to fill out. I get all of the information that I need in a clean and organized way.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).
Billing and exceptionally bad customer service.
Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

Cons

Error messages don't provide enough information at times to figure out what is wrong.
However, if you later want to go back and edit the questions present, or add one, the answers get completely screwed up.
To be specific, there should be a way to customize the error message when the form is filled incorrectly by the user. Right now, the error message the form generates is not user friendly.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features138
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Autofill
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Built-In Database
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Credit Card Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Collection
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Database Support
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Electronic Submission
  • Email Distribution
  • Equipment Tracking
  • Estimating
  • Event Registration
  • Failed Inspection Tracking
  • Feedback Management
  • File Management
  • File Recovery
  • File Storage
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Live Results Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Mobile Signature Capture
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Registration
  • Online Time Clock
  • Onsite Registration
  • Payment Collection in the Field
  • Payment Processing
  • Policy Management
  • Preventive Maintenance
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • Quality Assurance
  • Question Branching
  • Question Library
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Response Validation
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Check-in/Check-out
  • Service History
  • Skip Logic
  • Subcontractor Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • URL Customization
  • User Profiles
  • Version Control
  • Visual Analytics
  • Web Forms
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features64
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Autofill
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Built-In Database
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Credit Card Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Collection
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Database Support
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Electronic Submission
  • Email Distribution
  • Equipment Tracking
  • Estimating
  • Event Registration
  • Failed Inspection Tracking
  • Feedback Management
  • File Management
  • File Recovery
  • File Storage
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Live Results Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Mobile Signature Capture
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Registration
  • Online Time Clock
  • Onsite Registration
  • Payment Collection in the Field
  • Payment Processing
  • Policy Management
  • Preventive Maintenance
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • Quality Assurance
  • Question Branching
  • Question Library
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Response Validation
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Check-in/Check-out
  • Service History
  • Skip Logic
  • Subcontractor Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • URL Customization
  • User Profiles
  • Version Control
  • Visual Analytics
  • Web Forms
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations23
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations24
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GoCanvas vs. FormAssembly

See how GoCanvas and FormAssembly stack up against each other by comparing features, pricing, ratings, integrations, security & more.