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GoCanvas vs Formstack Forms Comparison
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Overview
GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...
Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$45/yr.year
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$19/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
My experience with Canvas software compared to other similar software has been very favorable. The features of Canvas is very user friendly and great support.
The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.
It has been a great experience from day one. Great customer support and Go Canvas is with you every sep of the way to get it up and running for your business.
Pros
Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.
It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
I love how easy to use and collect safe formstack is. It was easy to navigate and use from the get go.
Cons
By far, the worst experience I have ever had as a paying B2B customer, and I just pray that I don't ever get an issue which I can't figure out my own workaround.
Still waiting on a search function in completed jobs and I still have trouble when my reference file is to large.
We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!).
Cons
Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back.
This has been my single worst customer service/support experience ever.
When all the text is stuck the same size, the question and list of checkbox answers, it is kind of overwhelming, and customers in a hurry get lost and have to go back and re-read.
Key features
- Total features138
- 360 Degree Feedback
- A/B Testing
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accident Investigation
- Accounting Integration
- Activity Dashboard
- Add & Edit Photos
- Alerts/Notifications
- Anti Spam
- App Management
- Applicant Tracking
- Appointment Management
- Approval Process Control
- Archiving & Retention
- Attendee Tracking
- Audit Management
- Audit Trail
- Auto-Responders
- Autofill
- Badge Management
- Barcode / Ticket Scanning
- Batch Processing
- Billing & Invoicing
- Budget Tracking/Job Costing
- Built-In Database
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Change Order Management
- Class Registration
- Click Tracking
- Collaboration Tools
- Commercial
- Commercial Inspections
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Contractor Management
- Credit Card Management
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Data Capture and Transfer
- Data Collection
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Management
- Data Quality Control
- Data Verification
- Database Support
- Digital Signature
- Dispatch Management
- Distributed Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Templates
- Drag & Drop
- Electronic Forms
- Electronic Signature
- Electronic Submission
- Email Management
- Email Marketing
- Equipment Tracking
- Estimating
- Event Management
- Event Registration
- Failed Inspection Tracking
- File Management
- File Recovery
- File Storage
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- GPS
- Grant Management
- Graphical Workflow Editor
- Group Registration
- HIPAA Compliant
- Hazardous Materials Management
- Help Desk Management
- Image Capture
- Incident Management
- Incident Reporting
- Industrial Safety Management
- Inspection Management
- Inventory Control
- Inventory Management
- Job Management
- Maintenance Scheduling
- Marketing Automation
- Mobile Access
- Mobile App
- Mobile Device Management
- Mobile Signature Capture
- Mobile Survey
- Multi-Channel Distribution
- Multiple User Accounts
- No-Code
- OSHA Recordkeeping
- Occupational Health Management
- Offline Access
- Offline Response Collection
- Online Registration
- Online Time Clock
- Onsite Registration
- Order Processing
- Payment Collection in the Field
- Payment Processing
- Policy Management
- Preventive Maintenance
- Process Control
- Process/Workflow Automation
- Project Tracking
- Purchase Order Management
- Quality Assurance
- Question Branching
- Question Library
- Question Piping
- QuickBooks Integration
- Quotes/Estimates
- Randomization
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Refund Management
- Registration Management
- Reminders
- Remote Access/Control
- Remote Data Capture
- Repair Estimates
- Report Summary
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Residential
- Residential Inspections
- Response Quotas
- Response Validation
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Routing
- SMS Messaging
- SSL Security
- Scheduling
- Self Check-in/Check-out
- Service History
- Site Intercept Survey
- Skip Logic
- Subcontractor Management
- Support Audio/Images/Video
- Survey Builder
- Surveys & Feedback
- Task Management
- Technician Management
- Templates
- Third Party Integrations
- Timesheet Management
- Training Management
- URL Customization
- User Profiles
- Version Control
- Visual Analytics
- Volunteer Management
- Web Forms
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
- Total features91
- 360 Degree Feedback
- A/B Testing
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accident Investigation
- Accounting Integration
- Activity Dashboard
- Add & Edit Photos
- Alerts/Notifications
- Anti Spam
- App Management
- Applicant Tracking
- Appointment Management
- Approval Process Control
- Archiving & Retention
- Attendee Tracking
- Audit Management
- Audit Trail
- Auto-Responders
- Autofill
- Badge Management
- Barcode / Ticket Scanning
- Batch Processing
- Billing & Invoicing
- Budget Tracking/Job Costing
- Built-In Database
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Change Order Management
- Class Registration
- Click Tracking
- Collaboration Tools
- Commercial
- Commercial Inspections
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Contractor Management
- Credit Card Management
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Data Capture and Transfer
- Data Collection
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Management
- Data Quality Control
- Data Verification
- Database Support
- Digital Signature
- Dispatch Management
- Distributed Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Templates
- Drag & Drop
- Electronic Forms
- Electronic Signature
- Electronic Submission
- Email Management
- Email Marketing
- Equipment Tracking
- Estimating
- Event Management
- Event Registration
- Failed Inspection Tracking
- File Management
- File Recovery
- File Storage
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- GPS
- Grant Management
- Graphical Workflow Editor
- Group Registration
- HIPAA Compliant
- Hazardous Materials Management
- Help Desk Management
- Image Capture
- Incident Management
- Incident Reporting
- Industrial Safety Management
- Inspection Management
- Inventory Control
- Inventory Management
- Job Management
- Maintenance Scheduling
- Marketing Automation
- Mobile Access
- Mobile App
- Mobile Device Management
- Mobile Signature Capture
- Mobile Survey
- Multi-Channel Distribution
- Multiple User Accounts
- No-Code
- OSHA Recordkeeping
- Occupational Health Management
- Offline Access
- Offline Response Collection
- Online Registration
- Online Time Clock
- Onsite Registration
- Order Processing
- Payment Collection in the Field
- Payment Processing
- Policy Management
- Preventive Maintenance
- Process Control
- Process/Workflow Automation
- Project Tracking
- Purchase Order Management
- Quality Assurance
- Question Branching
- Question Library
- Question Piping
- QuickBooks Integration
- Quotes/Estimates
- Randomization
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Refund Management
- Registration Management
- Reminders
- Remote Access/Control
- Remote Data Capture
- Repair Estimates
- Report Summary
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Residential
- Residential Inspections
- Response Quotas
- Response Validation
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Routing
- SMS Messaging
- SSL Security
- Scheduling
- Self Check-in/Check-out
- Service History
- Site Intercept Survey
- Skip Logic
- Subcontractor Management
- Support Audio/Images/Video
- Survey Builder
- Surveys & Feedback
- Task Management
- Technician Management
- Templates
- Third Party Integrations
- Timesheet Management
- Training Management
- URL Customization
- User Profiles
- Version Control
- Visual Analytics
- Volunteer Management
- Web Forms
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations23
- Asana
- Box
- Dropbox Business
- GitHub
- Google Drive
- Jira
- Mailchimp
- Microsoft 365
- Microsoft Azure
- NetSuite
- Opsgenie
- PagerDuty
- Salesforce Sales Cloud
- ServiceNow
- Slack
- Trello
- Zapier
- Zendesk
- Total integrations107
- Asana
- Box
- Dropbox Business
- GitHub
- Google Drive
- Jira
- Mailchimp
- Microsoft 365
- Microsoft Azure
- NetSuite
- Opsgenie
- PagerDuty
- Salesforce Sales Cloud
- ServiceNow
- Slack
- Trello
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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GoCanvas vs. Formstack Forms
See how GoCanvas and Formstack Forms stack up against each other by comparing features, pricing, ratings, integrations, security & more.
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