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GoCanvas vs Google Docs Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Category Leaders

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

192

5

4

3

2

1

126

53

6

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

20.7K

6.2K

779

56

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.
The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.
It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

Pros

I used this majority of my way in high school, college and now the post graduate work like. It’s so easy to navigate and I LOVE IT I share documents with my colleges ans co workers it’s amazing.
Super easy to use since it's just like Microsoft Office. Great if your device doesn't have Office and you need to use the same platforms.
I love how easy it is to use and how file sharing is super integrated. The quality for the cost of the product is super.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).
Billing and exceptionally bad customer service.
Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

Cons

Some options are missing from it, but that is to be expected from a web-based app. The only thing I dislike is how hard it is to open the documents generated in Google Docs through other software.
The downside of this is that someone can edit the document as you are presenting and mess with your presentation or confuse your line of thoughts.
The icons are small and it's easy to accidentally press the wrong button or hit the wrong combination of keystrokes and change the menu into tiny icons with no explanations.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features139
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Recovery
  • File Sharing
  • File Storage
  • For No-Code Development
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • No-Code
  • Notes Management
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Productivity Tools
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Subcontractor Management
  • Subcontractor Monitoring
  • Task Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features17
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Recovery
  • File Sharing
  • File Storage
  • For No-Code Development
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • No-Code
  • Notes Management
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Productivity Tools
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Subcontractor Management
  • Subcontractor Monitoring
  • Task Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations24
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • Okta
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Zapier
  • Zendesk Suite
  • Total integrations380
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • Okta
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AvatarImg
AvatarImg

Jonathan W.

Environmental Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

GoCanvas logo

GoCanvas

Canvassing for a Solution

Reviewed 3 years ago

For what it was worth, the ability to fill out our Health and Safety daily form on GoCanvas was an easy and practical method.

Pros

We used GoCanvas to house the Health and Safety form that is submitted at the beginning of each day of field work. It was simple and straightforward and convenient to use on smartphones.

Cons

For what could just be done (and what we ended up doing) on a Google Form for free was being done in GoCanvas. Given the current situation with our company, we unfortunately made the switch to putting our form on Google Forms.

AR
AvatarImg

Verified reviewer

Biotechnology, 10,001+ employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GoCanvas logo

GoCanvas

Good for broad use

Reviewed 5 years ago
Pros

I think GoCanvas is great if you're looking for something simple to fill out for your forms. With electronic signatures and custom PDFs, you can easily take info from any source you want.

Cons

The fields can get a bit too simplistic. If there's more detail I'd like to add, then I'd have to capture it on separate forms (i.e. using Google Forms instead) for nested questions.

LW
AvatarImg

Liz W.

Food Production, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GoCanvas logo

GoCanvas

Good for data collection but very limited reporting

Reviewed 5 years ago
Pros

I appreciate the ease of creating web forms to collect data along with the signature function. User adoption of the software is painless.

Cons

Unless you love reading through many rows of data, the reporting functionality is probably not for you. I use zapier to automate the export of my data into google sheets so that I can easily run reports. GoCanvas is costly considering it is basically a data collection tool without the ability to do even the most rudimentary analysis.

TN
AvatarImg

Troy N.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

GoCanvas logo

GoCanvas

Don’t buy and expect support

Reviewed 4 years ago

Friendly and helpful at the beginning and then the billing problems. Shortly thereafter support stopped. Have to wait days to get help.

Pros

Takes time to make the apps the way you want it, but can be powerful with time invested to setup. Data collection is solid. Lots of different functionality, but still needs other functions.

Cons

Submission reports are clunky and not as clean and customizable as I would like. No multi-photo uploads. Super expensive for companies wanting to scale quickly. They lock you in at rates for a year at a time and every time you grow they re-up the agreement without bulk discount rates. If you want support, be ready to leave lots of messages and then wait days for help. You will have to figure it out on your own basically. (Google is your friend.)