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GoCanvas vs Knack Comparison

Overview

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Knack helps organizations empower everyday innovators to solve real-world problems. By leveraging Knack’s intuitive platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

105

47

4

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

(67)

5

4

3

2

1

42

16

5

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

My experience with Canvas software compared to other similar software has been very favorable. The features of Canvas is very user friendly and great support.
The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.
It has been a great experience from day one. Great customer support and Go Canvas is with you every sep of the way to get it up and running for your business.

Pros

Overall, Knack is a fine product, and it was easy to implement and use. However, I do think there are better products out there, and I didn't find it to be worth the price tag given our needs.
One more point can easily be gained by paying attention to the community, which are the fans of their business. The other point can be gained by adding better standard features and design features.
There are a lot of useful options such as searching, various forms and tables. I find it easy to customize although having little background in programming helps but not required.

Cons

We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!).
By far, the worst experience I have ever had as a paying B2B customer, and I just pray that I don't ever get an issue which I can't figure out my own workaround.
Still waiting on a search function in completed jobs and I still have trouble when my reference file is to large.

Cons

The lack of support and the turn around time for support is difficult. For companies that use as an integral part of their business it is risky for an ordering system, etc.
Fairly expensive considering how unpolished the software is and how woefully awful their customer support is.
Main troubling issue is with how pages and views get created with every menu and link you add. Causing a quickly overwhelming page structure and sitemap.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features43
  • API
  • Access Control
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Analytics
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Batch Processing
  • Built-In Database
  • Calendar Management
  • Change Management
  • Charting
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Integration
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Electronic Submission
  • Email Invitations & Reminders
  • Email Notifications
  • Estimating
  • Event Ticketing
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • Geolocation
  • HIPAA Compliance
  • History Tracking
  • Invoice Management
  • Mobile Signature Capture
  • Offline Access
  • Password Management
  • Permission Management
  • Purchase Order Management
  • Quality Assurance
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timer
  • User Photos
  • Version Control
  • Visual Analytics
  • Website Integration
  • Workflow Management
  • eCommerce Integration
  • Total features61
  • API
  • Access Control
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Analytics
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Batch Processing
  • Built-In Database
  • Calendar Management
  • Change Management
  • Charting
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Integration
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Electronic Submission
  • Email Invitations & Reminders
  • Email Notifications
  • Estimating
  • Event Ticketing
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • Geolocation
  • HIPAA Compliance
  • History Tracking
  • Invoice Management
  • Mobile Signature Capture
  • Offline Access
  • Password Management
  • Permission Management
  • Purchase Order Management
  • Quality Assurance
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timer
  • User Photos
  • Version Control
  • Visual Analytics
  • Website Integration
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations10
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations20
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GoCanvas vs. Knack

See how GoCanvas and Knack stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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