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GoCanvas vs OnBase Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Automate & integrate the management and control of documents, business processes & records using one application

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25000

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

179

5

4

3

2

1

117

50

6

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.3

65

5

4

3

2

1

34

22

7

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.
The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.
It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

Pros

The best of similar document management products. Amazing support and gave us the flexibility for storing and searching of documents that we required.
First of all its a straight forward set up which is very easy to use and i personally happy with its UI. We can back up all the transactions and invoice generated or sale-purchase orders.
Like how you can store all your files and documents in one spot with ease. Easy to retrieve information and documents.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).
Billing and exceptionally bad customer service.
Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

Cons

I guess if I had to say anything negative it is that I have not had formal training in using OnBase and could learn more about its newer features (so user error or lack of learning more on my part).
What I don't like about the software is that it is hard to navigate. Getting from different screens can have you lost and unsure of how to get back to your original location.
The only issue I have with OnBase is a minor annoyance.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features132
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • Alumni Management
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Batch Processing
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Retrieval
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • Financial Aid Management
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Indexing
  • Industrial Safety Management
  • Inspection Management
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Invoice Processing
  • Job Management
  • Maintenance Scheduling
  • Medical History Records
  • Metadata Extraction
  • Mobile Access
  • Mobile App
  • Mobile Capture
  • Mobile Signature Capture
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Optical Character Recognition
  • Patient Management
  • Patient Records Management
  • Payment Collection in the Field
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Revision History
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Service History
  • Student Information/Records
  • Subcontractor Management
  • Task Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features49
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • Alumni Management
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Batch Processing
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Retrieval
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • Financial Aid Management
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Indexing
  • Industrial Safety Management
  • Inspection Management
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Invoice Processing
  • Job Management
  • Maintenance Scheduling
  • Medical History Records
  • Metadata Extraction
  • Mobile Access
  • Mobile App
  • Mobile Capture
  • Mobile Signature Capture
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Optical Character Recognition
  • Patient Management
  • Patient Records Management
  • Payment Collection in the Field
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Revision History
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Service History
  • Student Information/Records
  • Subcontractor Management
  • Task Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations24
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations7
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite