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GoCanvas vs TrueContext Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Category Leaders

TrueContext, formerly ProntoForms, is the leader in mobile forms and workflows. Built for field teams, TrueContext makes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

45

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

199

5

4

3

2

1

126

57

6

1

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

264

5

4

3

2

1

175

81

5

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.
The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.
It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

Pros

The ease of use and ease or ability to set up forms to how your company wants them is great. Forms were developed to easily add photos and updates to progress.
Great for tracking how the safety programs is being followed and a great tool for follow up.
My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).
Billing and exceptionally bad customer service.
Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

Cons

I have found that it is often frustrating to approach support with a problem because when reporting a problem the question might not be clear until deep into the support conversation.
All the forms that used to show up in my inbox out of the blue have disappeared and now only show up in my email. This is a problem since now I can't edit them anymore.
The software is a little confusing and hard to setup.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features135
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Code Enforcement
  • Collaboration Tools
  • Collaborative Development
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Convert to PDF
  • Corrective and Preventive Actions (CAPA)
  • Cost Estimating
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Recovery
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For No-Code Development
  • For Residential
  • For Schools
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical User Interface
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Costing
  • Job Management
  • Location Tracking
  • Logistics Management
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Signature Capture
  • Multi-Channel Distribution
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Optical Character Recognition
  • Payment Collection in the Field
  • Performance Metrics
  • Performance Monitoring
  • Pre-Built Modules
  • Pre-built Templates
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Residential Inspections
  • Residential Properties
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Service History
  • Shipping Management
  • Space Management
  • Subcontractor Management
  • Subcontractor Monitoring
  • Supplier Management
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Modeling
  • Voice Recognition
  • Warranty Tracking
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • Total features141
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Code Enforcement
  • Collaboration Tools
  • Collaborative Development
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Convert to PDF
  • Corrective and Preventive Actions (CAPA)
  • Cost Estimating
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Recovery
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For No-Code Development
  • For Residential
  • For Schools
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical User Interface
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Costing
  • Job Management
  • Location Tracking
  • Logistics Management
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Signature Capture
  • Multi-Channel Distribution
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Optical Character Recognition
  • Payment Collection in the Field
  • Performance Metrics
  • Performance Monitoring
  • Pre-Built Modules
  • Pre-built Templates
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Residential Inspections
  • Residential Properties
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Service History
  • Shipping Management
  • Space Management
  • Subcontractor Management
  • Subcontractor Monitoring
  • Supplier Management
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Modeling
  • Voice Recognition
  • Warranty Tracking
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations24
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations18
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite