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GoCanvas vs ProntoForms Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

ProntoForms is the leader in enterprise-grade mobile forms. Built with field teams at front of mind, ProntoForms makes real-time,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

179

5

4

3

2

1

117

50

6

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.6

171

5

4

3

2

1

109

56

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.
The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.
It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

Pros

The ease of use and ease or ability to set up forms to how your company wants them is great. Forms were developed to easily add photos and updates to progress.
Great for tracking how the safety programs is being followed and a great tool for follow up.
My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).
Billing and exceptionally bad customer service.
Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

Cons

I have found that it is often frustrating to approach support with a problem because when reporting a problem the question might not be clear until deep into the support conversation.
All the forms that used to show up in my inbox out of the blue have disappeared and now only show up in my email. This is a problem since now I can't edit them anymore.
The software is a little confusing and hard to setup.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features136
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Code Enforcement
  • Collaboration Tools
  • Collaborative Development
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Convert to PDF
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For No-Code Development
  • For Schools
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical User Interface
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Costing
  • Job Management
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Signature Capture
  • Multi-Channel Distribution
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Optical Character Recognition
  • Order Management
  • Payment Collection in the Field
  • Performance Metrics
  • Performance Monitoring
  • Plant Management
  • Policy Management
  • Pre-Built Modules
  • Pre-built Templates
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Residential
  • Residential Inspections
  • Residential Properties
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Service Call Management
  • Service History
  • Shipping Management
  • Space Management
  • Subcontractor Management
  • Supplier Management
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Voice Recognition
  • Warranty Tracking
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • Total features147
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Code Enforcement
  • Collaboration Tools
  • Collaborative Development
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Convert to PDF
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For No-Code Development
  • For Schools
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical User Interface
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Costing
  • Job Management
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Signature Capture
  • Multi-Channel Distribution
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Optical Character Recognition
  • Order Management
  • Payment Collection in the Field
  • Performance Metrics
  • Performance Monitoring
  • Plant Management
  • Policy Management
  • Pre-Built Modules
  • Pre-built Templates
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Residential
  • Residential Inspections
  • Residential Properties
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Service Call Management
  • Service History
  • Shipping Management
  • Space Management
  • Subcontractor Management
  • Supplier Management
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Voice Recognition
  • Warranty Tracking
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations24
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations18
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

GoCanvas logo

GoCanvas

Opened my eyes to the world of Mobile Forms.

Reviewed 4 years ago

Trialled GoCanvas extensively while coming up with a solution for our warehouses record-keeping. Eventually went with ProntoForms and have learnt to love it and the many options I have to tweak and create new forms.

Pros

Very simple to use. Powerful options for importing and exporting data. As of October, GC have come out with a Free version for businesses with only one user. This could be quite amazing to get users on board and suit the needs of most small businesses.

Cons

Expensive for few users. We were wanting to have 3 Users (ie 3 Mobile devices) and pricing could not match alternate software offerings that I found. Though I would likely think if I chose this software long-term, I would grow to love its feature-set.