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GoCanvas vs Salesforce Platform Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

45

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

113

49

6

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

85

79

18

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.

DR

Damian R.

The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.

MC

Mike C.

It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

FF

Felix F.

Pros

I love it's customizability, the app exchange, and the Salesforce Community. The app exchange is great for free (or sometimes paid) solutions to add to your Salesforce instance and its capabilities.

Erik V.

The clear sections and adaptability of the platform is really amazing. Its hopeful that its shortcomings will be taken care of in the near-future releases.

AR

Anonymous Reviewer

It is very user friendly, offers great customization, and is great when it comes to keeping all tasks organized and on track.

SH

Sarah H.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).

FF

Felix F.

Billing and exceptionally bad customer service.

PB

PAUL B.

Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

DR

Damian R.

Cons

Just after logging in, the wait time is considerably higher than Classic's and is very annoying to sit around while it loads with the latest update's mascot watching your frustration.

Kamil S.

The product is so embedded in all that we do and are and with a lack of comparable products to move to, we feel like we are trapped and forced into paying the new prices every year.

AR

Anonymous Reviewer

Additional features can be pricey, customer service is terrible, they'll charge you for everything additional.

KS

Kate S.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features131
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Benchmarking
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Quality Control
  • Data Verification
  • Database Support
  • Debugging
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Recognition
  • Equipment Tracking
  • Estimating
  • Event Tracking
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • For Developers
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Geolocation
  • Goal Management
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Device Management
  • Mobile Signature Capture
  • Negative Feedback Management
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Performance Management
  • Policy Management
  • Preventive Maintenance
  • Process/Workflow Automation
  • Project Tracking
  • Pulse Surveys
  • Purchase Order Management
  • Question Library
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • Scheduling
  • Service History
  • Software Development
  • Source Control
  • Subcontractor Management
  • Task Management
  • Task Progress Tracking
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features46
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Benchmarking
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Quality Control
  • Data Verification
  • Database Support
  • Debugging
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Recognition
  • Equipment Tracking
  • Estimating
  • Event Tracking
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • For Developers
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Geolocation
  • Goal Management
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Device Management
  • Mobile Signature Capture
  • Negative Feedback Management
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Performance Management
  • Policy Management
  • Preventive Maintenance
  • Process/Workflow Automation
  • Project Tracking
  • Pulse Surveys
  • Purchase Order Management
  • Question Library
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • Scheduling
  • Service History
  • Software Development
  • Source Control
  • Subcontractor Management
  • Task Management
  • Task Progress Tracking
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations23
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations357
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk