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GoCanvas vs Salesforce Platform Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Category Leaders

Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

186

5

4

3

2

1

123

51

6

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.3

256

5

4

3

2

1

127

98

22

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.
The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.
It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

Pros

I love it's customizability, the app exchange, and the Salesforce Community. The app exchange is great for free (or sometimes paid) solutions to add to your Salesforce instance and its capabilities.
It is very user friendly, offers great customization, and is great when it comes to keeping all tasks organized and on track.
The clear sections and adaptability of the platform is really amazing. Its hopeful that its shortcomings will be taken care of in the near-future releases.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).
Billing and exceptionally bad customer service.
Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

Cons

Just after logging in, the wait time is considerably higher than Classic's and is very annoying to sit around while it loads with the latest update's mascot watching your frustration.
The product is so embedded in all that we do and are and with a lack of comparable products to move to, we feel like we are trapped and forced into paying the new prices every year.
Additional features can be pricey, customer service is terrible, they'll charge you for everything additional.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features136
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Modeling
  • Data Quality Control
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Debugging
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Equipment Tracking
  • Estimating
  • Event Tracking
  • Failed Inspection Tracking
  • File Recovery
  • File Storage
  • For Developers
  • For No-Code Development
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Geolocation
  • Graphical User Interface
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Signature Capture
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling
  • Service History
  • Software Development
  • Source Control
  • Subcontractor Management
  • Task Management
  • Task Progress Tracking
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features38
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Modeling
  • Data Quality Control
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Debugging
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Equipment Tracking
  • Estimating
  • Event Tracking
  • Failed Inspection Tracking
  • File Recovery
  • File Storage
  • For Developers
  • For No-Code Development
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Geolocation
  • Graphical User Interface
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Signature Capture
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling
  • Service History
  • Software Development
  • Source Control
  • Subcontractor Management
  • Task Management
  • Task Progress Tracking
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations24
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations453
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

JJ
AvatarImg

Jenny J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GoCanvas logo

GoCanvas

College education online and in class with GoCanvas

Reviewed 7 years ago
Pros

I like that it is extremely user friendly and can be figured out quickly. It makes online learning less intimidating.

Cons

It is expensive to use as a platform for our start up school.

MK
AvatarImg

Manish K.

Higher Education, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoCanvas logo

GoCanvas

The Best

Reviewed 3 years ago
Pros

User friendly platform and easy to customise

Cons

Nothing is there to dislike. It’s the best

AvatarImg
AvatarImg

Danielle T.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoCanvas logo

GoCanvas

The future of data capture for businesses!

Reviewed 5 years ago

This platform is helping us streamline our business by speeding up the data and information flow between the field and our office.

Pros

Our favorite things about GoCanvas are that it's easy to set up on the backend (meaning you don't need formal IT training), it's easy for our employees to fill in the forms on their phones, and their customer support is GREAT! They are always very quick to respond to questions or comments.

Cons

I honestly don't have anything bad to say about the platform. We've had nothing but great experiences all around.

HM
AvatarImg

Hayden M.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoCanvas logo

GoCanvas

Go completely paperless with ease!

Reviewed 4 years ago

we have streamlined every piece of paper or form through go-canvas, and it has saved us tons of money in paper and filing-time. Makes everything easy to find and easy to complete. No more scanning and resending!

Pros

The functionality and ease of use make this platform great for any business who is looking to get up to par with a paperless system

Cons

i honestly cant think of any flaws with the software system. it is very will built and easily accessible and usable for all levels of management.

JC
AvatarImg

Jonathan C.

Individual & Family Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoCanvas logo

GoCanvas

Change To A Digital Form

Reviewed 4 years ago
Pros

- The platform was custom and tailored to our specific needs. - The transition for our customers is effortless. - The support team will help you with any questions or problems that might arise.

Cons

Took a little to get small problems that our company need but overall I wouldn’t have any complaints with the ease of the program.

TF
AvatarImg

Ted F.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoCanvas logo

GoCanvas

Retiring / Archiving Forms

Reviewed 9 months ago

With strong support from [SENSITIVE CONTENT]and the others in GoCanvas support, we have been able to work through all out issues over the course of the last 5+ years since I have been working with The Land Stewards.

Pros

GoCanvas is a user-friendly platform that is a valuable tool for us. We primarily use GoCanvas at The Land Stewards for our SWPPP (Stormwater Pollution Prevention Planning) inspections. The thing I like most about the software is the speed at which a form captures the data we need in the field and the stability of the app's features.

Cons

The part I like the least about this software is the difficulty in creating / editing the PDF output from a form when building a new form. When the PDF prints from a printer it needs to look a certain way and designing a new form takes quite a bit of trial and error to resolve and get looking right.

AvatarImg
AvatarImg

Devin O.

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GoCanvas logo

GoCanvas

The support that you receive if and when an issue is encountered is amazing.

Reviewed 5 years ago
Pros

Canvas manages to reduce the amount of physical paperwork to such a degree I don't know if we could ever go back to manually doing the majority of what we use it for again without some *major* pains across all departments.

Cons

While the platform works for most of what we would use it for there are some issues that are only evident when using it for various IT administrative functions; e.g. no fields for data formatting that is unique to an IT function like IP addressing requirements, limited support for handling handheld scanners, lack of time-stamping for what account has been updating what data, etc.

LV
AvatarImg

Lena V.

Veterinary, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

GoCanvas logo

GoCanvas

GoCanvas is a Temporary Scheduling Software Solution

Reviewed a year ago

I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

Pros

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

Cons

The lack of customization to fit the pet industry.

AvatarImg
AvatarImg

Joseph M.

Legal Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoCanvas logo

GoCanvas

Agrxis Review on GoCanvas

Reviewed 10 days ago

I rely on GoCanvas as a business owner to speed up my data collection and form submission procedures. I can easily build and customize digital forms that are catered to my particular needs thanks to the platform's user-friendly and straightforward interface. Offline data collection is a game-changer since it enables me to operate effectively even in places with poor internet. My productivity has been...

Pros

GoCanvas and its superb mobile form solution really blew me away. The platform gave me the freedom and capabilities to design and alter digital forms to suit my particular business requirements. I was able to develop and alter forms with great ease using the drag-and-drop form builder, which helped me save a lot of time and work. I was able to gather data even in places with little or no internet connectivity...

Cons

Although I had a good overall experience with GoCanvas, there were a few things that I found difficult. The platform's learning curve was one of the things that I had trouble with. It took me some time to properly understand all the features and functionalities offered because I was a new user. It took some trial and error to put up the forms the first time, and I had to spend more time looking into the alternatives.