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GoCanvas vs ServiceTitan Comparison

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Overview

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

ServiceTitan is a cloud-based field service management solution designed for electrical, plumbing, HVAC, garage door, chimney,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

105

47

4

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

128

24

3

4

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

My experience with Canvas software compared to other similar software has been very favorable. The features of Canvas is very user friendly and great support.
The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.
It has been a great experience from day one. Great customer support and Go Canvas is with you every sep of the way to get it up and running for your business.

Pros

From their sales staff on down to tech support everyone has been impeccably perfect in the service they have provided. The way they manage our account is fantastic.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.

Cons

We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!).
By far, the worst experience I have ever had as a paying B2B customer, and I just pray that I don't ever get an issue which I can't figure out my own workaround.
Still waiting on a search function in completed jobs and I still have trouble when my reference file is to large.

Cons

If you need to contact support, its a 30-60 minute wait. The awkward steps to do "one-off" custom priced invoices is annoying and more difficult than it should be.
It revealed so many areas where we were lacking and that is uncomfortable to find out about your business.
Is this even a question. I think our only complaint is little things that at the end of the day comes down to workflow ways and not so much on ServiceTitan.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features43
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Analytics
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Notifications
  • Backup Management
  • Barcode Scanning
  • Billing & Invoicing
  • Built-In Database
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tracking
  • Campaign Analysis
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Credit Card Integration
  • Custom Fields
  • Custom Forms
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Database Integration
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Marketing Management
  • Estimating
  • Forms Management
  • GPS
  • GPS Integration
  • Geolocation
  • HIPAA Compliance
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Location Tracking
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Offline Access
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Pro Forma Invoices
  • Quality Assurance
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Surveys & Feedback
  • Third Party Integration
  • Timesheets
  • User Photos
  • Visual Analytics
  • Web Traffic Reporting
  • Website Integration
  • Workflow Management
  • Total features57
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Analytics
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Notifications
  • Backup Management
  • Barcode Scanning
  • Billing & Invoicing
  • Built-In Database
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tracking
  • Campaign Analysis
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Credit Card Integration
  • Custom Fields
  • Custom Forms
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Database Integration
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Marketing Management
  • Estimating
  • Forms Management
  • GPS
  • GPS Integration
  • Geolocation
  • HIPAA Compliance
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Location Tracking
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Offline Access
  • Payroll Integration
  • Payroll Management
  • Permission Management
  • Pro Forma Invoices
  • Quality Assurance
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Surveys & Feedback
  • Third Party Integration
  • Timesheets
  • User Photos
  • Visual Analytics
  • Web Traffic Reporting
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations10
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations9
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GoCanvas vs. ServiceTitan

See how GoCanvas and ServiceTitan stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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