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GoCanvas vs ServiceTitan Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Category Leaders

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

45

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

177

5

4

3

2

1

115

50

6

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

190

5

4

3

2

1

141

25

6

7

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.

DR

Damian R.

The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.

MC

Mike C.

It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

FF

Felix F.

Pros

I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.

MK

Maria K.

It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
AvatarImg

Shilleah S.

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.

KD

Kristin D.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).

FF

Felix F.

Billing and exceptionally bad customer service.

PB

PAUL B.

Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

DR

Damian R.

Cons

Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.

HD

Haley D.

The sales person was clueless about what the software was, what it actually does.

JD

Jon D.

Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.

HL

Hunter L.

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features131
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • Business Process Automation
  • CAD Tools
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Change Order Management
  • Chemical Usage Tracking
  • Client Tracking
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Commercial/Industrial
  • Commission Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Confirmation/Reminders
  • Construction Tracker
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Retrieval
  • Data Verification
  • Database Support
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • Fitting Management
  • Fleet Management
  • For AEC Industry
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Pest Control Companies
  • For Plumbing Industry
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • Groundskeeping Management
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Reports
  • Project Billing
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Resource Scheduling
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Service History
  • Subcontractor Management
  • Supplier Management
  • Takeoff
  • Task Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Assemblies
  • Warranty Tracking
  • Website Integration
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features128
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • Business Process Automation
  • CAD Tools
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Change Order Management
  • Chemical Usage Tracking
  • Client Tracking
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Commercial/Industrial
  • Commission Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Confirmation/Reminders
  • Construction Tracker
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Retrieval
  • Data Verification
  • Database Support
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • Fitting Management
  • Fleet Management
  • For AEC Industry
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Pest Control Companies
  • For Plumbing Industry
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • Groundskeeping Management
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Reports
  • Project Billing
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Resource Scheduling
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Service History
  • Subcontractor Management
  • Supplier Management
  • Takeoff
  • Task Management
  • Technician Management
  • Templates
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Assemblies
  • Warranty Tracking
  • Website Integration
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations24
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk