GoCanvas vs ServiceTrade Commercial Comparison

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Overview

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

ServiceTrade mobile and web apps help commercial service contractors coordinate office staff and field technicians to deliver...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

100

45

4

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

174

65

8

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

My experience with Canvas software compared to other similar software has been very favorable. The features of Canvas is very user friendly and great support.
The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.
It has been a great experience from day one. Great customer support and Go Canvas is with you every sep of the way to get it up and running for your business.

Pros

Customer service is located here in the US, so I actually get someone that I can understand. They are super friendly and very helpful.
They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.
There are updates on a regular basis and customer support has been great. The Quickbooks integration is nice as well.

Cons

We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!).
By far, the worst experience I have ever had as a paying B2B customer, and I just pray that I don't ever get an issue which I can't figure out my own workaround.
Still waiting on a search function in completed jobs and I still have trouble when my reference file is to large.

Cons

Although a majority of your customer probably doesn't have issues with this, it has caused missed jobs and lost revenue for our location.
I use servicetrade to do all of our fire protection deficiency quotes. As a sales rep it's a numbers game.
Sometimes the system has some lag time and trouble uploading some of the paperwork.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features39
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Notifications
  • Barcode Scanning
  • Built-In Database
  • CRM Integration
  • Calendar Management
  • Categorization
  • Client Portal
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Credit Card Integration
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Database Integration
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Electronic Submission
  • Estimating
  • File Management
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • HIPAA Compliance
  • History Tracking
  • Image Library
  • Invoice Processing
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Quality Assurance
  • QuickBooks Integration
  • Quote Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Route Optimization
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Task Scheduling
  • Third Party Integration
  • User Photos
  • Visual Analytics
  • Workflow Management
  • Total features49
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automatic Notifications
  • Barcode Scanning
  • Built-In Database
  • CRM Integration
  • Calendar Management
  • Categorization
  • Client Portal
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Credit Card Integration
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Database Integration
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Electronic Submission
  • Estimating
  • File Management
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • HIPAA Compliance
  • History Tracking
  • Image Library
  • Invoice Processing
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Integration
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Quality Assurance
  • QuickBooks Integration
  • Quote Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Route Optimization
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Task Scheduling
  • Third Party Integration
  • User Photos
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations10
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • HipChat
  • JIRA
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations12
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • HipChat
  • JIRA
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GoCanvas vs. ServiceTrade Commercial

See how GoCanvas and ServiceTrade Commercial stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.