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GoCanvas vs ServiceTrade Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Category Leaders

ServiceTrade mobile and web apps help commercial service contractors coordinate office staff and field technicians to deliver...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

45

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

79

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

109

49

4

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

181

71

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.
What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.
It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

Pros

Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
Both the people and the product are great. It is a great fit for our organization.
They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).
Billing and exceptionally bad customer service.
Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

Cons

The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
Unable to delete accidental photos from jobs. However this May be a admin issue).
I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features138
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Application Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Autofill
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Built-In Database
  • Business Process Automation
  • CRM
  • Calendar Management
  • Categorization/Grouping
  • Change Order Management
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Credit Card Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Verification
  • Database Support
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Geographic Maps
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Historical Reporting
  • Image Capture
  • Image Library
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Processing
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Mobile Signature Capture
  • Multi-Location
  • Multiple User Accounts
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Policy Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • Quality Assurance
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service History
  • Subcontractor Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • User Profiles
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features80
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Application Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Autofill
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Built-In Database
  • Business Process Automation
  • CRM
  • Calendar Management
  • Categorization/Grouping
  • Change Order Management
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Credit Card Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Verification
  • Database Support
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Geographic Maps
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Historical Reporting
  • Image Capture
  • Image Library
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Processing
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Mobile Signature Capture
  • Multi-Location
  • Multiple User Accounts
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Policy Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • Quality Assurance
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service History
  • Subcontractor Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • User Profiles
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations23
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations14
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

GoCanvas vs. ServiceTrade

See how GoCanvas and ServiceTrade stack up against each other by comparing features, pricing, ratings, integrations, security & more.