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GoCanvas vs Zoho Forms Comparison

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Overview

Category Leaders

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with...

Category Leaders

Build powerful forms online. Gather actionable data, integrate with other apps online and automate your workflows on the go. 

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

179

5

4

3

2

1

117

50

6

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

89

5

4

3

2

1

50

30

9

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.
The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.
It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best.

Pros

Covers most question types, good options for delivery and embedding and nice results dashboard. Good solution when you need more than a basic questionnaire/survey.
I like how easy it is to use this form, I like how inexpensive it is to get 1000 forms and design customization. I love how easy it is to add to a website or blog.
I like most about Zoho forms is its ability to business forms online and to share for all of us usage. This integrated app enables me to use my data smartly and helps to manage my email alerts.

Cons

The mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error).
Billing and exceptionally bad customer service.
Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention.

Cons

The second annoyance is with the forms generated when using conditional logic. The logic only applies when the person is filling in the form to hide pages or sections.
The trouble is you have to be a user when filling out the form in order to use the CRM fields.
The only thing I don't like is that I have to pay for using custom form feature.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features136
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • For No-Code Development
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Service History
  • Subcontractor Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features46
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Change Order Management
  • Collaboration Tools
  • Commercial
  • Commercial Inspections
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Retrieval
  • Data Storage Management
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Distributed Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Recovery
  • File Storage
  • For No-Code Development
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Time Clock
  • Payment Collection in the Field
  • Policy Management
  • Preventive Maintenance
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Service History
  • Subcontractor Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations24
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations45
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoCanvas

Impressive integration

Reviewed 3 years ago

We have used this program for many option such as work orders when we did not have any at the time of using this software. Used electronic forms to track time for employee to build justification, and moved our variety of inspections to canvas to make it easy for submitters.

Pros

- Simplicity to create your own forms - Customization open to get the best forms possible

Cons

- cannot remember as some items have been fixed with each update to serve our need

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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GoCanvas

Great Product!

Reviewed 7 years ago

GoCanvas provides an easy and quick method for converting paper forms to electronic forms. We've had a couple of forms that we struggled trying to convert to electronic forms because of the information/process that was required for these forms. GoCanvas provided a solution that was easy and quick to learn, which in the long run, saves us time, materials and labor. The only downside I found is the inability to search historical records obtained by the submitted electronic forms.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoCanvas

We use GoCanvas everyday and wont go back to paper contracts

Reviewed 6 years ago

GoCanvas was the first and the only solution that we decided upon for our paperless contract documentation. We love the easy to use an app and the ability to scale with future employees. If We had one complaint it would the learning curve it takes to set up a new form. But once you understand how to build it everything is a snap.

Pros

It does what it says and paperless documentation has streamlined our process

Cons

The learning curves to build new forms.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoCanvas

GoCanvas helps me get the job done while being mobile

Reviewed 4 years ago

I really like the mobile forms.

Pros

I like the ease of building applications that I can monitor, share and assign to fellow employees

Cons

I wish there was a search function where I can have a spreadsheet of information and in the application I could search the spreadsheet and find the information that I am looking for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoCanvas

Easy to use online forms

Reviewed 3 years ago

Ticked the box for a simple application to manage field engineers with minimum training and setup.

Pros

The online forms are easy to setup and customize as per individual requirements. Integrates very well with smart phones, we have tested in android phones. No training required for new users as it pretty much self explanatory.

Cons

Downloading forms in pdf can be a pain as you have to do it individually. Could improve data download options especially saving forms in bulk.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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GoCanvas

Easy to use, efficient to eliminate paper piles and improve record keeping.

Reviewed 5 years ago

Eliminated paper forms, improved tracking, data storage, and improved accuracy.

Pros

It is easy to design an app and it was very intuitive for our crew to figure out how to use it. The ability to take pictures in the form really improved out accuracy and error finding. The fact that everything was stored in the cloud really improved our record keeping ability.

Cons

The price isn't really worth it for the functionality that we use. We pay for things that we do not use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoCanvas

Good for broad use

Reviewed 4 years ago
Pros

I think GoCanvas is great if you're looking for something simple to fill out for your forms. With electronic signatures and custom PDFs, you can easily take info from any source you want.

Cons

The fields can get a bit too simplistic. If there's more detail I'd like to add, then I'd have to capture it on separate forms (i.e. using Google Forms instead) for nested questions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoCanvas

Brillaint option for forms from my side

Reviewed 3 years ago

We had used the Gocanva-Mobile forms for the work orders

Pros

I had checked out Gocanvas-mobile Forms and i have to admit that it's ease of use if very brillaint even a non-technical person can gain a loot from it.

Cons

I had chk it but i don't came across any cons that should be mention here but their support team is a bit lazy i say.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas

Very versatile platform with a great customer service team

Reviewed a year ago

Daily audits are easier to track now

Pros

User friendly, easy to navigate, very easy to update forms.

Cons

I'd like the grid function/view to be more easy to add to a form.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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GoCanvas

I use GoCanvas every day for my Dryer Vent Cleaning Business.

Reviewed 5 years ago
Pros

I like that I can modify my forms any time and it's super easy! I use this program every day. I have many other forms I will be converting to GoCanvas.

Cons

The data entry is not compact enough on the screen. I wish it was not so spread out. This is not a dal breaker by any means. Just a little tweak.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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GoCanvas

Amazing!

Reviewed 5 years ago
Pros

With GoCanvas we have been more than surprised with their great customer service. Every staff member we have worked with has been able see our vision as a company and help reach our goals going forward.

Cons

The part I would say we like the least is just the overall workload and time it takes to set all these forms up. However, they do offer assistance in creating forms for you which is a great alternative.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas

Go Canvas Experience

Reviewed 3 years ago

having the ability now to have forms created on site and emailed to our server once complete is a game changer

Pros

turning key paper forms into digital applications. speeding up the return

Cons

Converting apps to PDF so they looked better when printed was a pain at first. although the support from Go Canvas was great to guide us through

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas logo

GoCanvas

GoCanvas

Reviewed 4 years ago
Pros

This app is very easy to use in sending my customers online forms rather than paper forms which can take up space and time filling them out. It is very easy to complete a form online rather than on paper with a pen.

Cons

Some forms do not open correctly which is embarrassing when the client informs you of this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas

The canvas team have been very helpful getting started

Reviewed 5 years ago

Simple and easy to use. Make doing daily paperwork easy. It also speeds up reporting on the time sensitive issues.

Pros

The fact that all of forms are in one place, and supervisors can fill forms out on their smart devices in the field and send all at one time. This not only saves time but money as well.

Cons

Not sure, but understanding all functions while building apps sometimes is a little hard. But nothing trial and error won't fix.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas

GoCanvas Forms

Reviewed 3 years ago

We have replaced an older form program with GoCanvas and opened up options to other departments. Their support has been very attentive to our needs and questions.

Pros

The ease of creating forms and end user experience has made rolling out the software , well, easy. The departments are in charge of their own forms and any changes which avoids delays they would otherwise experience contacting IT.

Cons

Currently, there is not the ability to attach documents to the form. We have the need to include official documents to some of the forms that have been created. We are working around that by taking a photo which works in some cases.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoCanvas

The response to the issue was very fast

Reviewed 5 years ago

Quick forms that can be deployed to users with the ability to analyze the input in Excel

Pros

The ease in which a form can be created and deployed to users. I also like the ability to export the data in order to perform analysis.

Cons

Unable to attach additional files to the form. There are reports that are not static that I would like to be able to have saved and added to the form prior to submission

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoCanvas

Long time user

Reviewed 3 years ago

I started using GoCanvas because we do a lot of Motor Home (RV) Mechanical Inspections and the techs writing on my forms was quite often difficult to read. I bought an iPad and turned my form into an APP and my customers Love it! The techs find it easy to use.

Pros

I like the fact that I can customize the forms to my personal needs

Cons

Been a user for quite some time now- over 5 years, at the beginning the apps were a little difficult to make, I spent many hours getting my APP to where it is today (Version 58) the newer app builder is much, much better than previous versions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas

Excellent Low Cost Site Servery App

Reviewed 3 years ago

It has been a great cost-effective experience.

Pros

Easy to use way to effectively gather field information

Cons

Working with any database can have its issues. Uploading our forms using wireless data can be an issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas

Review

Reviewed 3 months ago

So far everything has been great.

Pros

The Mobile, PDF Design and the BarCode scanning.

Cons

That it doesn’t connect directly with OneDrive or Microsoft Teams And that you can not group your forms into categories.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoCanvas

Great product for fillable forms

Reviewed 2 years ago

A very easy to use mobile form generator to allow me to go paperless.

Pros

The ease of creation of the forms and the ability to easily edit the forms as many times as needed and then the preview ability to really let you see how it works before trying to implement it. Great for capturing signatures as well.

Cons

A little bit of a learning curve on how different fields work and how best to set up the PDF so that the form is legible after filled out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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GoCanvas

Great to use for any type of field service work. Company listens to your feedback. Price has gone up

Reviewed 5 years ago
Pros

Functionality on smartphones. Ease of use to create customized forms. Ability to customize what the recipient sees.

Cons

Price has gone up significantly in the last few years. It can do a lot but is sometimes slow to load.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas

Lovely paper form replacement

Reviewed 5 years ago
Pros

I like this as you can build forms that customers can fill in on mobile, avoiding all the hassle that comes from giving customers paper forms. The forms are very flexible. You can even put in numerical fields which will automatically produce calculations, multiple choice sections or even a section for signatures! It's very easy to make. You just drag and drop. There are even templates for commons situations which streamline the process further.

Cons

It's fast and easy to use, so there is nothing to complain about. When you first use it, it has too many helpful boxes that guide you on what to do (which is a little annoying) but they disappear after first use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoCanvas

The company has done an excellent job responding to my countless questions.

Reviewed 5 years ago

Use this before making decisions.

Pros

forms available to staff on galaxy pad and can be filled out after an incident quickly. Also no stacks of incident forms on my desk. Awesome. Able to set up test runs while rest of staff learned the system and still be able to group rates if we wish.

Cons

A bit expensive for small department with many users. otherwise happy. The system seems to be easy to use, no issue there.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoCanvas

Easy to create apps and deploy to devices

Reviewed 3 years ago

We needed to do multiple apps for our Security Guards for checking in/out of our truck as they come on the yard. Created the app in less than an hour, revised it quickly and had it deployed and working by the end of the day.

Pros

App building is very easy to use and has a lot of functionality. Cloud storage and emailing of forms is part of the reason we decided to try this app builder. Covers most basic app options you could want and the PDF designer for forms is an added bonus.

Cons

I would like more editing capabilities with colors on the fields or even different font types. I did post this to their community board and they were very responsive to follow up and consider the enhancements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas

Best form app.

Reviewed 4 years ago
Pros

Very smart forms with the ability to use reference data. By far the easiest to use and build with.

Cons

Would like the price to be a little less