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GoCanvas Logo

GoCanvas

4.5
(179)

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Easy, flexible & powerful software for service businesses.

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(80)

GoCanvas Features

Features Summary

Functionality

4.3

/5

179

Total features

136

20 categories

GoCanvas features

API
Access Controls/Permissions
Accident Investigation
Accounting Integration
Activity Dashboard
Add & Edit Photos
Alerts/Notifications
App Management

Common features of Work Order software

API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Barcode / Ticket Scanning
Billing & Invoicing
Calendar Management

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

179

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

136

Unique features

  • Barcode / Ticket Scanning

  • Customizable Dashboard

  • Real Time Reporting

  • SMS Messaging

Functionality

4.6

/5

258

Price starts from

50

Per month

learn more

Total Features

35

Features in Common

22

Unique features

  • Multiple Data Sources

  • Lead Management

  • Application Management

  • Dashboard

Functionality

4.6

/5

184

Price starts from

0.01

Per month

learn more

Total Features

21

Features in Common

4

Unique features

  • Performance Analysis

  • Multitenancy

  • Automatic Backup

  • Backup and Recovery

Common GoCanvas comparisons

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GoCanvasvsProntoForms
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FastField logo
GoCanvasvsFastField
GoCanvas logo
doForms logo
GoCanvasvsdoForms
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Flowfinity logo
GoCanvasvsFlowfinity

Reviewers who mentioned features said:

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Daniel P.

Verified reviewer

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Canvas has significantly improved our operation, increased productivity and less redundancies

Reviewed 4 years ago

Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

Pros

The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

Cons

The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

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Brett W.

Verified reviewer

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Liars and Thieves

Reviewed 5 months ago

First, do not trust their customer service response time. They say 24 hours. Reality is 3-6 days. When they reply, expect emails of half answers. If you email them back, plan to wait 24-72 hours to get a response to that email. One thing to their credit is that they did admit that their salespeople lie. That takes some bravery. After they admitted they lied to get our business, they told me they would switch us to another product they owned that actually does what we were promised. All we had to do was give them $8000....

Pros

It is easy to use and intuitive. Form building is fast.

Cons

How could a data collection service exist but not allow people to reasonably access and use the data? This app should be free. It really is that limited. For example, if you use this app to make a form that estimates you counted 100 items and later discovered it was 102 items, on a VERY limited basis, you can go back and change from 100 to 102. But, if you actually used that base number for another calculation, don't think GoCanvas will recalculate after you changed the number. You have to do all of your own recalculations, It is ridiculous. Worse, the salespeople will promise anything. We trusted them, spent over 100 hours building the app and then found out we were lied to.

TF
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Ted F.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Retiring / Archiving Forms

Reviewed 3 months ago

With strong support from [SENSITIVE CONTENT]and the others in GoCanvas support, we have been able to work through all out issues over the course of the last 5+ years since I have been working with The Land Stewards.

Pros

GoCanvas is a user-friendly platform that is a valuable tool for us. We primarily use GoCanvas at The Land Stewards for our SWPPP (Stormwater Pollution Prevention Planning) inspections. The thing I like most about the software is the speed at which a form captures the data we need in the field and the stability of the app's features.

Cons

The part I like the least about this software is the difficulty in creating / editing the PDF output from a form when building a new form. When the PDF prints from a printer it needs to look a certain way and designing a new form takes quite a bit of trial and error to resolve and get looking right.

LV
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Lena V.

Veterinary, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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GoCanvas is a Temporary Scheduling Software Solution

Reviewed 7 months ago

I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

Pros

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

Cons

The lack of customization to fit the pet industry.

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Michelle C.

Verified reviewer

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas - who knew replacing forms with apps would be so easy

Reviewed 4 years ago

Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Pros

Extremely easy to build and use apps even for "non-tech" people. Powerful system allows you to build complex routing with ease PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation. They are always looking for ways to simplify and improve the program. They communicate changes well and consistently I don't have to read chicken scratch from techs anymore

Cons

Tech support to solve problems is not very deep or responsive.

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Devin O.

Verified reviewer

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The support that you receive if and when an issue is encountered is amazing.

Reviewed 5 years ago
Pros

Canvas manages to reduce the amount of physical paperwork to such a degree I don't know if we could ever go back to manually doing the majority of what we use it for again without some *major* pains across all departments.

Cons

While the platform works for most of what we would use it for there are some issues that are only evident when using it for various IT administrative functions; e.g. no fields for data formatting that is unique to an IT function like IP addressing requirements, limited support for handling handheld scanners, lack of time-stamping for what account has been updating what data, etc.

RM
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Randy M.

Oil & Energy, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Tablet to Old

Reviewed a year ago

I have used GoCanvas for about 8 years. I use it for in house inspections in the Exploration and Production of Natural gas. This meets the requirements of State tracking and OSHA tracking.

Pros

GoCanvas is a software that the user has most of the control over. You can create and customize your documents to fit your needs.

Cons

The first time use of any feature can be tricky. The pro to this con is there is always technical support. I used to like technical support better when you could pickup the phone and call rather that submitting the ticket and waiting for responses.

TN
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Troy N.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Don’t buy and expect support

Reviewed 3 years ago

Friendly and helpful at the beginning and then the billing problems. Shortly thereafter support stopped. Have to wait days to get help.

Pros

Takes time to make the apps the way you want it, but can be powerful with time invested to setup. Data collection is solid. Lots of different functionality, but still needs other functions.

Cons

Submission reports are clunky and not as clean and customizable as I would like. No multi-photo uploads. Super expensive for companies wanting to scale quickly. They lock you in at rates for a year at a time and every time you grow they re-up the agreement without bulk discount rates. If you want support, be ready to leave lots of messages and then wait days for help. You will have to figure it out on your own basically. (Google is your friend.)

AC
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Anthony C.

Mining & Metals, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Work!

Reviewed 3 years ago

We record inspections, audits, training.

Pros

Ease of using the apps ease of building the apps Mobile function is excellent

Cons

I am unable to get any badges, banners, or sound notifications on my iphone.

DR
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Damian R.

Research, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Covid App Review

Reviewed 2 years ago

Overall we would say that this has helped us in keeping track with Covid symptoms and temperatures. Did away with spreadsheets and made it very easy for end-users to report daily.

Pros

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.

Cons

The software could use more granular controls on adding and removing people or changing roles and reporting to new supervisor/manager. Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention. Maybe also add in different alerts/notification schedules for those that work different shifts. Currently we have an alert setup for employees to submit form by 9am. The issue is that not everyone is awake and works different shifts.

AB
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Adanga B.

Chemicals, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, Super support team

Reviewed 4 years ago

Our maintenance workers get their job assignments on a tablet. The submitter enters the work order, it goes to a maintenance supervisor for approval and assigned to a maintenance worker. When job is complete it goes back to original submitter to ok work was done appropriately and then submitted. We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!)

Pros

The paper eliminated, filing in the cloud. And being able to check up on inspections and required training to make sure it's taken place.

Cons

The support team has overcome every obstacle I've run into so there really is no down side. We search by time frame and sometimes I'd like to be able to search across multiple Apps for a specific individual's submissions but this is small beans in comparison to all Go Canvas has enabled us to do

CF
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Cody F.

Security and Investigations, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software, terrible licensing structure.

Reviewed 3 years ago
Pros

Almost everything; creating an app is easier than falling off a log, and even our users are capable of filling them out.

Cons

The licensing structure is awful. Not being able to add users without totally resetting your license renewal is easily the worst licensing system imaginable. I have tried to think of a worse one, but never could. As much as I love the service overall, I have to constantly fight my managers to continue justifying the cost, and am constantly tasked to find a replacement to save money which is a huge strain on my time. Admittedly this is partially poor management, but the licensing structure does not help matters.

DL
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David L.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed 3 years ago

Ease of use in the office and on site with mobile forms. All I talked to in the field say it is fairly easy to use and really like it, for now they do not have to shuffle so much paperwork, it automatically shows up to fill out certain forms weekly (which is a good reminder). Fill it out, done and filed.

Pros

It is very easy to use. It takes a bit to learn how to set up documents, but once learned it gets better. I also like how we can go into a form and change a few things and it automatically updates. So when others access GoCanvas it syncs and all is up to date, right then.

Cons

Can't think of anything at this time.

TN
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Trent N.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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More efficient than paper forms

Reviewed 3 years ago
Pros

I can build an app in minutes to collect any data imaginable.

Cons

Creating PDFs seems to be cumbersome. It would be nice to have more custimizable formats for creating PDFs. Right now everything has to fit into rows and columns only.

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Marc M.

Verified reviewer

Mechanical or Industrial Engineering, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Save time and money!

Reviewed 4 years ago

We are a commercial and institutional HVAC service company. GoCanvas has solved several issues including legibility of service tickets (previously hand written) as well as quick delivery of the tickets (used to use FedEx overnight at the end of each week for each field employee). This cut our billing time down by 2 weeks. We are also using GoCanvas to create weekly time sheets, field quote sheets, time off requests and vehicle repair requests. We have several other forms which we will be creating soon. The staff at GoCanvas is extremely knowledgeable and creative. I have not come across anybody that was not excited about their product and ready and willing to solve my problems. I highly recommend GoCanvas for forms and processes to any industry with a need.

Pros

GoCanvas is simple to learn and use. If you either cannot or don't have time to learn the software, their customer support can help design and setup almost any form that you can envision.

Cons

Nothing in life is perfect. GoCanvas is still working to fill the gaps of what it cannot yet do. I wish the GoCanvas submissions would interact with my database software but it will not and that is not a GoCanvas issue either. My database software company will not talk (literally or figuratively) with GoCanvas. Despite this setback, GoCanvas is still a better option (in our opinion) than using the mobile version of the database software.

WE
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Willy E.

Government Administration, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Impressive integration

Reviewed 3 years ago

We have used this program for many option such as work orders when we did not have any at the time of using this software. Used electronic forms to track time for employee to build justification, and moved our variety of inspections to canvas to make it easy for submitters.

Pros

- Simplicity to create your own forms - Customization open to get the best forms possible

Cons

- cannot remember as some items have been fixed with each update to serve our need

BL
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Becky L.

Apparel & Fashion, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dependable & easy to use

Reviewed a year ago

The reporting aspect of my job needs to be quick and GoCanvas facilitates that. It also needs to be dependable as I drive hours to a location and can't easily return. GoCanvas has not failed me.

Pros

I can count on GoCanvas to always connect and have ample space to convey information to my company. It is easy to use - basically self-explanatory. You can go back and change information if necessary. Adding photos is simple and has the option to add from your gallery or take the photo right then. There is a note section at the end that is perfect for any extra comments.

Cons

One thing I find irritating is that you can not move forward to the next page until all questions are answered on the current page. Often I do not get the information on each page in the order expected. It would be much more effective to be able to go forward to the page I need at the time.

RH
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Ryan H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Retail Application for Greenhouse Growers

Reviewed 8 years ago

We are a live plant grower for "Big Box' retailers, and in some cases we own the product until the product scans through the register. We are responsible monitoring and maintaining the inventory in the garden centers, and a missed sale opportunity in the store means a missed sale for the greenhouse. It is very important that we have a true understanding of what our saleable inventory is in each store...

Pros

No pros were added to this review

Cons

No cons were added to this review

JH
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Justin H.

201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Canvas

Reviewed 5 years ago
Pros

For clients in higher education looking for a premier online learning product built for social learning, Canvas is the product for you! Having worked in other learning management systems which encourage users to 'document dump' and treat their online courses like correspondence courses, I was quite pleased to design courses and teach in such a high quality learning management system. Additionally, appearance, text size, and other learning environment concerns are appropriate to the higher education context, particularly as accessibility is concerned. This is an excellent product!

Cons

As a fully featured product, there is a bit of a learning curve in using the product well. That said, i'm not sure how to avoid this in a robust learning management system.

TC
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Tom C.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Use it Everyday

Reviewed 3 years ago

Been very good overall. I have recommended it to some of our fellow dealers.

Pros

You customize your form very easy from the dashboard. We are presently using 12 apps that we designed. A team of 10 people are suing them everyday. No real issues, things can be changed on the fly if need be.

Cons

Nothing really. It took a little time to lean the app building. The learning curve was not very steep at all.

HM
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Hayden M.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Go completely paperless with ease!

Reviewed 3 years ago

we have streamlined every piece of paper or form through go-canvas, and it has saved us tons of money in paper and filing-time. Makes everything easy to find and easy to complete. No more scanning and resending!

Pros

The functionality and ease of use make this platform great for any business who is looking to get up to par with a paperless system

Cons

i honestly cant think of any flaws with the software system. it is very will built and easily accessible and usable for all levels of management.

JM
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Juan Manuel S.

Telecommunications, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great way to improve your efficience and productivitty

Reviewed 2 years ago

Great tool, immense versatility, top tier support.

Pros

I cannot explain how this software enhanced my teams productivity. It's really easy to create your own personalised forms, it just requiere to know a little about programming. The custom automatic PDFs make our data completely understandable. And being able to export it to a CSV or JSON format help us build BI reports over other tools would have taken ages if we have used pen and paper, and later pick that up with a computer.

Cons

The tool is not the cheapest in the market, but honestly, it's worth it.

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Cynthia B.

Verified reviewer

Construction, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Equipment Maintenance Coordinator

Reviewed 4 years ago

Getting rid of (most) paper in the equipment division has been a life saver, the equipment maintenance and repairs history is stored much better, the paperwork comes in immediately from the field, not weeks later. The information written is actually legible. I was able to created forms we couldn't have before. It also saves a lot of time trying to file or scan paperwork.

Pros

The workflow and dispatch options, the email delivery options all apps, the simple and easy to learn app builder, the data reference options.

Cons

The cost is a little high, but still worth it. Notifications don't always come through on workflow. Sometimes the work being done by users doesn't save.

ba
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bayu a.

Oil & Energy, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Doing what it's supposed to do well

Reviewed 2 years ago

It does what it supposed to do well for simple to medium complex forms/ apps. For simple form it has no issue at all. For forms with more complicated and high volume of data, it has issues with some limitation here and there, e.g. only 75 rows of data will be displayed on the mobile device.

Pros

Apps/ form are very easy to customize and develop.

Cons

Limitation to use big reference data. Not really flexibility on PDF designer.

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Steve K.

Verified reviewer

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Canvas has made my job and my teams job a lot easier. Also customer support is top notch.

Reviewed 5 years ago

Got rid of a manual paper process.

Pros

Ease of use and anytime I need the help your just a phone call away with someone always willing to help.

Cons

My only complaint about the software is every time I make a change to an app it creates a new version therefore when I have to do a download of a project that has already been running for a year I have to make sure I am downloading the data from every version.