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Easy, flexible & powerful software for service businesses.

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GoCanvas Features

Features Summary

Functionality

4.3

/5

199

Total features

135

20 categories

GoCanvas features

API
Access Controls/Permissions
Accident Investigation
Accounting Integration
Activity Dashboard
Add & Edit Photos
Alerts/Notifications
Appointment Management

Common features of Document Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Trail

Price starts from

45

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

199

Price starts from

45

/user

Per month

Total Features

135

Unique features

  • Barcode/Ticket Scanning

  • Customizable Branding

  • Recurring Appointments

  • Technician Management

Functionality

4.5

/5

569

Price starts from

Free

Total Features

83

Features in Common

21

Unique features

  • Continuous Delivery

  • ERP

  • Data Modeling

  • Log Collection

Functionality

4.7

/5

265

Price starts from

9.99

/user

Per month

Total Features

37

Features in Common

9

Unique features

  • Customer Engagement

  • Staff Management

  • Fund Accounting

  • Accounts Payable

Common GoCanvas comparisons

Reviewers who mentioned features said:

JK
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John Kenneth M.

Financial Services, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Paperless? Try this

Reviewed 6 years ago
Pros

Yes, this software really amazed me for replacing our documents to data. This is really amazing software.. Everyone should try this to experience the one of a kind software. Really recommended to all.

Cons

No cons were added to this review

LV
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Lena V.

Veterinary, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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GoCanvas is a Temporary Scheduling Software Solution

Reviewed 2 years ago

I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

Pros

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

Cons

The lack of customization to fit the pet industry.

OA
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Oluchi A.

Education Management, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Experience with Go Canvas

Reviewed 2 years ago

Education Development in Nigeria It has helped with keeping tracks with the development of tertiary institution

Pros

It has helped my organization become more productive in the space of one yearData collection, organizing and sharing has been made easy with the help of Go CanvasThe software can be used on both computer, pads and mobile devices which made it accessibleLess paper handling and at the same time has save a lot of money for the procurement department

Cons

When is being used by a lot of people at the same time it can affect the speed of the software

TF
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Ted F.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Retiring / Archiving Forms

Reviewed 2 years ago

With strong support from [SENSITIVE CONTENT]and the others in GoCanvas support, we have been able to work through all out issues over the course of the last 5+ years since I have been working with The Land Stewards.

Pros

GoCanvas is a user-friendly platform that is a valuable tool for us. We primarily use GoCanvas at The Land Stewards for our SWPPP (Stormwater Pollution Prevention Planning) inspections. The thing I like most about the software is the speed at which a form captures the data we need in the field and the stability of the app's features.

Cons

The part I like the least about this software is the difficulty in creating / editing the PDF output from a form when building a new form. When the PDF prints from a printer it needs to look a certain way and designing a new form takes quite a bit of trial and error to resolve and get looking right.

RM
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Randy M.

Oil & Energy, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Tablet to Old

Reviewed 3 years ago

I have used GoCanvas for about 8 years. I use it for in house inspections in the Exploration and Production of Natural gas. This meets the requirements of State tracking and OSHA tracking.

Pros

GoCanvas is a software that the user has most of the control over. You can create and customize your documents to fit your needs.

Cons

The first time use of any feature can be tricky. The pro to this con is there is always technical support. I used to like technical support better when you could pickup the phone and call rather that submitting the ticket and waiting for responses.

AR
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Verified reviewer

Sports, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product!

Reviewed a year ago

Overall I like the Gocavas, its easy to design applications, its easy to use, and get it out to users.

Pros

We were looking for a method to submit inventory transactions that was easy, readily available to the user, on their mobile, that data entered can be validated and that can integrate easily to our system to reduce the time spent manually processing orders. GoCanvas was able to provide all these features.

Cons

The cons, limitation on graphics size, the reference data has to be partitioned if the file is too big, but there are work arounds, revisions to a forms change the form number so any project integrations that call that specific form number have to be updated every time.

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Marc M.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Save time and money!

Reviewed 5 years ago

We are a commercial and institutional HVAC service company. GoCanvas has solved several issues including legibility of service tickets (previously hand written) as well as quick delivery of the tickets (used to use FedEx overnight at the end of each week for each field employee). This cut our billing time down by 2 weeks. We are also using GoCanvas to create weekly time sheets, field quote sheets, time off requests and vehicle repair requests. We have several other forms which we will be creating soon. The staff at GoCanvas is extremely knowledgeable and creative. I have not come across anybody that was not excited about their product and ready and willing to solve my problems. I highly recommend GoCanvas for forms and processes to any industry with a need.

Pros

GoCanvas is simple to learn and use. If you either cannot or don't have time to learn the software, their customer support can help design and setup almost any form that you can envision.

Cons

Nothing in life is perfect. GoCanvas is still working to fill the gaps of what it cannot yet do. I wish the GoCanvas submissions would interact with my database software but it will not and that is not a GoCanvas issue either. My database software company will not talk (literally or figuratively) with GoCanvas. Despite this setback, GoCanvas is still a better option (in our opinion) than using the mobile version of the database software.

AR
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Verified reviewer

Mechanical or Industrial Engineering, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Go Canvas is a Force Multiplier

Reviewed 5 years ago

We solved our field service ticket and manual inspection sheet issue. We were utilizing computers, tablets and having to access excel and then email to send these forms. Now the techs can utilize their phones and email directly to customer and supervisor when complete. This has allowed us to become much more versatile and is causing other departments to question their processes.

Pros

The basics are very easy to learn and you can quickly create simple forms that allow you advanced mobilization.

Cons

When a form has to be dynamic the software becomes a little more complicated and having to set the app up and then the layout on the pdf can be somewhat time consuming.

AR
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Verified reviewer

Construction, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Opened my eyes to the world of Mobile Forms.

Reviewed 6 years ago

Trialled GoCanvas extensively while coming up with a solution for our warehouses record-keeping. Eventually went with ProntoForms and have learnt to love it and the many options I have to tweak and create new forms.

Pros

Very simple to use. Powerful options for importing and exporting data. As of October, GC have come out with a Free version for businesses with only one user. This could be quite amazing to get users on board and suit the needs of most small businesses.

Cons

Expensive for few users. We were wanting to have 3 Users (ie 3 Mobile devices) and pricing could not match alternate software offerings that I found. Though I would likely think if I chose this software long-term, I would grow to love its feature-set.

AC
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Anthony C.

Mining & Metals, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Work!

Reviewed 5 years ago

We record inspections, audits, training.

Pros

Ease of using the apps ease of building the apps Mobile function is excellent

Cons

I am unable to get any badges, banners, or sound notifications on my iphone.

CF
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Cody F.

Security and Investigations, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software, terrible licensing structure.

Reviewed 5 years ago
Pros

Almost everything; creating an app is easier than falling off a log, and even our users are capable of filling them out.

Cons

The licensing structure is awful. Not being able to add users without totally resetting your license renewal is easily the worst licensing system imaginable. I have tried to think of a worse one, but never could. As much as I love the service overall, I have to constantly fight my managers to continue justifying the cost, and am constantly tasked to find a replacement to save money which is a huge strain on my time. Admittedly this is partially poor management, but the licensing structure does not help matters.

WE
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Willy E.

Government Administration, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Impressive integration

Reviewed 5 years ago

We have used this program for many option such as work orders when we did not have any at the time of using this software. Used electronic forms to track time for employee to build justification, and moved our variety of inspections to canvas to make it easy for submitters.

Pros

- Simplicity to create your own forms - Customization open to get the best forms possible

Cons

- cannot remember as some items have been fixed with each update to serve our need

RH
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Ryan H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Retail Application for Greenhouse Growers

Reviewed 10 years ago

We are a live plant grower for "Big Box' retailers, and in some cases we own the product until the product scans through the register. We are responsible monitoring and maintaining the inventory in the garden centers, and a missed sale opportunity in the store means a missed sale for the greenhouse. It is very important that we have a true understanding of what our saleable inventory is in each store...

Pros

No pros were added to this review

Cons

No cons were added to this review

LW
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Liz W.

Food Production, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good for data collection but very limited reporting

Reviewed 6 years ago
Pros

I appreciate the ease of creating web forms to collect data along with the signature function. User adoption of the software is painless.

Cons

Unless you love reading through many rows of data, the reporting functionality is probably not for you. I use zapier to automate the export of my data into google sheets so that I can easily run reports. GoCanvas is costly considering it is basically a data collection tool without the ability to do even the most rudimentary analysis.

TC
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Tom C.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Use it Everyday

Reviewed 5 years ago

Been very good overall. I have recommended it to some of our fellow dealers.

Pros

You customize your form very easy from the dashboard. We are presently using 12 apps that we designed. A team of 10 people are suing them everyday. No real issues, things can be changed on the fly if need be.

Cons

Nothing really. It took a little time to lean the app building. The learning curve was not very steep at all.

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Steve K.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Canvas has made my job and my teams job a lot easier. Also customer support is top notch.

Reviewed 7 years ago

Got rid of a manual paper process.

Pros

Ease of use and anytime I need the help your just a phone call away with someone always willing to help.

Cons

My only complaint about the software is every time I make a change to an app it creates a new version therefore when I have to do a download of a project that has already been running for a year I have to make sure I am downloading the data from every version.

PB
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PAUL B.

Environmental Services, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Poor communication - bad customer service: Stay away!

Reviewed 4 years ago

GoCanvas have continued to bill our credit card despite repeated instructions to close our account. Customer service seems non-existent despite numerous emails and submission requests over the past month. I am bitterly disappointed with GoCanvas and would strongly advise anyone considering using this organisation to evaluate alternative service providers first.

Pros

At the time, we considered GoCanvas to provide value for money. We have since re-evaluated this decision and now deeply regret involving ourselves with GoCanvas.

Cons

Billing and exceptionally bad customer service.

JR
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Jorge R.

Facilities Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Canvas completely change they we were producing and storing service report for my business.

Reviewed 7 years ago

Service reports looks more professional. Save time & storage to us and our clients.

Pros

That it adapted to my business and not the other way around. That it is cost effective. Last but not least, that 99% of my clients love it.

Cons

So far so good! Like every new software, you go to a period of try and error, however canvas support was there all the way step by step.

TM
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Trista M.

Pharmaceuticals, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas has helped streamline our delivery process now that we can verify our deliveries digitally.

Reviewed 7 years ago
Pros

I can modify the app to do just about anything I need it to do for our company. We can verify who made the deliveries, who signs for the deliveries, where the deliveries occurred via gps, what items were delivered, and more. We aren't in the dark ages anymore, we can now lookup these items at any time via the online website vs looking through old folders of information!

Cons

Some of the operations can seem clunky and a little less intuitive. Once you learn them, it isn't hard to master, but it may not work the way you would originally think.

RC
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Robert C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Huge fan of this company ! Great customer service response time !

Reviewed 9 years ago

I wanted this software when my previous million dollar employer didn't care to be open to innovation. They didn't care to hear about an environmentally friendly supply usage app that would've reduced spending costs, and greatly reduced a large paper footprint in our world. Recently, I've started my own company and my business now thrives from it. I'm not a software engineer and this program is user...

Pros

No pros were added to this review

Cons

No cons were added to this review

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Joseph M.

Legal Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agrxis Review on GoCanvas

Reviewed a year ago

I rely on GoCanvas as a business owner to speed up my data collection and form submission procedures. I can easily build and customize digital forms that are catered to my particular needs thanks to the platform's user-friendly and straightforward interface. Offline data collection is a game-changer since it enables me to operate effectively even in places with poor internet. My productivity has been...

Pros

GoCanvas and its superb mobile form solution really blew me away. The platform gave me the freedom and capabilities to design and alter digital forms to suit my particular business requirements. I was able to develop and alter forms with great ease using the drag-and-drop form builder, which helped me save a lot of time and work. I was able to gather data even in places with little or no internet connectivity...

Cons

Although I had a good overall experience with GoCanvas, there were a few things that I found difficult. The platform's learning curve was one of the things that I had trouble with. It took me some time to properly understand all the features and functionalities offered because I was a new user. It took some trial and error to put up the forms the first time, and I had to spend more time looking into the alternatives.

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Brett W.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Liars and Thieves

Reviewed 2 years ago

First, do not trust their customer service response time. They say 24 hours. Reality is 3-6 days. When they reply, expect emails of half answers. If you email them back, plan to wait 24-72 hours to get a response to that email. One thing to their credit is that they did admit that their salespeople lie. That takes some bravery. After they admitted they lied to get our business, they told me they would switch us to another product they owned that actually does what we were promised. All we had to do was give them $8000....

Pros

It is easy to use and intuitive. Form building is fast.

Cons

How could a data collection service exist but not allow people to reasonably access and use the data? This app should be free. It really is that limited. For example, if you use this app to make a form that estimates you counted 100 items and later discovered it was 102 items, on a VERY limited basis, you can go back and change from 100 to 102. But, if you actually used that base number for another calculation, don't think GoCanvas will recalculate after you changed the number. You have to do all of your own recalculations, It is ridiculous. Worse, the salespeople will promise anything. We trusted them, spent over 100 hours building the app and then found out we were lied to.

MS
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Mike S.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stay away from GoCanvas! They have no regard for the customer even a long time customer

Reviewed 4 months ago

Horrible, I was with them from there first beta test and it was good in the beginning but now is different with different management. I needed to lower the amount of users we have and they will not let us and are holding us hostage for a year because they want every last dollar from us. We were not leaving them but we had to lower our number of users and they told us to pound sand and then want us to sign another contract. What a scam.

Pros

Well I thought they were loyal to their customers but instead they just want to soak you for every dollar without regards to you as a customer.

Cons

Don't ever try and lower the number of seats or you are SOL because everytime you add a seat they up your contract and they will not let you lower anything you are stuck until the contract ends. Not even Microsoft soaks you like that.

JF
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Jackie F.

Utilities, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas Forms

Reviewed 5 years ago

We have replaced an older form program with GoCanvas and opened up options to other departments. Their support has been very attentive to our needs and questions.

Pros

The ease of creating forms and end user experience has made rolling out the software , well, easy. The departments are in charge of their own forms and any changes which avoids delays they would otherwise experience contacting IT.

Cons

Currently, there is not the ability to attach documents to the form. We have the need to include official documents to some of the forms that have been created. We are working around that by taking a photo which works in some cases.

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Michelle C.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCanvas - who knew replacing forms with apps would be so easy

Reviewed 5 years ago

Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Pros

Extremely easy to build and use apps even for "non-tech" people. Powerful system allows you to build complex routing with ease PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation. They are always looking for ways to simplify and improve the program. They communicate changes well and consistently I don't have to read chicken scratch from techs anymore

Cons

Tech support to solve problems is not very deep or responsive.