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Carbonite vs NinjaOne Comparison
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Overview
Carbonite lets users backup all the data on their computer as long as it’s connected to the internet. It is a cybersecurity...
NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure, manage...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
4.92
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
It is so easy to use and gives great peace of mind that my documents are stored. I like how you don't have to do anything but simply let the software run in the background.
Overall, I like the security of this and I feel like it has done a great job of managing to keep our files clean. I like that while its running you are able to see the progress.
Carbonite provided outstanding customer service when we needed to transfer files to a new computer. They walked us through the entire process and saved us hours of heartache.
Pros
The patch management works great, clients feel confident that we are proactive with important security updates.
Coming from the ConnectWise ecosystem we were very excited to see a platform that was modern, easy to use and had fantastic integrations with the products we use.
This software is extremely easy to use, and amazing at monitoring all of my IT assets and network.
Cons
My employees are not IT people, so when we have a backup problem we get on the phone with Carbonite. They take over the computer and find the problems.
My computer nerd insisted that I use Carbonite. The service was impossible because I could not speak to a person and I had an emergency.
Indicating which files and folders to back up can be a pain.
Andrew K.
Cons
If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you.
Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline.
Another thing that is more of an inconvenience than a con. You are required to have 2FA enabled to make configuration/policy changes.
Key features
- Total features19
- API
- Access Controls/Permissions
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- App Management
- Application Management
- Application Security
- Approval Process Control
- Archiving & Retention
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Availability Testing
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bandwidth Monitoring
- Bare-Metal Restore
- Behavioral Analytics
- Billing & Invoicing
- Bootable Media Creation
- CPU Monitoring
- Chat/Messaging
- Client Portal
- Cloud Backup
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Compression
- Configuration Management
- Continuous Backup
- Continuous Monitoring
- Credential Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Migration
- Data Recovery
- Data Replication
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deployment Management
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Differential Backup
- Disaster Recovery
- Document Storage
- Documentation Management
- Duplicate Detection
- Email Alerts
- Email Templates
- Encryption
- Endpoint Management
- Endpoint Protection
- Event Logs
- FTP Monitoring
- File Encryption
- File Management
- File Sharing
- File Sync
- File Transfer
- For MSPs
- For Websites
- For the IT sector
- Full Backup
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Image Creation
- Image Deployment
- Incident Management
- Incremental Backup
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Management
- License Management
- Local Server Options
- Macros/Templated Responses
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Content Management
- Mobile Device Management
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-Factor Authentication
- Multi-OS
- Multiple Format Support
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- OS Imaging
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Policy Management
- Prioritization
- Problem Management
- Process/Workflow Automation
- Project Management
- Ransomware Protection
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Real-Time Chat
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Server Options
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Response Management
- Risk Alerts
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Self Service Portal
- Server Monitoring
- Service Request Management
- Session Recording
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Task Scheduling
- Third Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- VM Backup
- VPN
- Version Control
- Virtual Machine Monitoring
- Vulnerability Management
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Web Access/Restoration
- Whitelisting/Blacklisting
- Workflow Configuration
- Workflow Management
- Total features195
- API
- Access Controls/Permissions
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- App Management
- Application Management
- Application Security
- Approval Process Control
- Archiving & Retention
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Availability Testing
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bandwidth Monitoring
- Bare-Metal Restore
- Behavioral Analytics
- Billing & Invoicing
- Bootable Media Creation
- CPU Monitoring
- Chat/Messaging
- Client Portal
- Cloud Backup
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Compression
- Configuration Management
- Continuous Backup
- Continuous Monitoring
- Credential Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Migration
- Data Recovery
- Data Replication
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deployment Management
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Differential Backup
- Disaster Recovery
- Document Storage
- Documentation Management
- Duplicate Detection
- Email Alerts
- Email Templates
- Encryption
- Endpoint Management
- Endpoint Protection
- Event Logs
- FTP Monitoring
- File Encryption
- File Management
- File Sharing
- File Sync
- File Transfer
- For MSPs
- For Websites
- For the IT sector
- Full Backup
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Image Creation
- Image Deployment
- Incident Management
- Incremental Backup
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Management
- License Management
- Local Server Options
- Macros/Templated Responses
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Content Management
- Mobile Device Management
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-Factor Authentication
- Multi-OS
- Multiple Format Support
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- OS Imaging
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Policy Management
- Prioritization
- Problem Management
- Process/Workflow Automation
- Project Management
- Ransomware Protection
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Real-Time Chat
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Server Options
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Response Management
- Risk Alerts
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Self Service Portal
- Server Monitoring
- Service Request Management
- Session Recording
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Task Scheduling
- Third Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- VM Backup
- VPN
- Version Control
- Virtual Machine Monitoring
- Vulnerability Management
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Web Access/Restoration
- Whitelisting/Blacklisting
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations2
- Bitbucket
- Datadog
- Dropbox Business
- GitHub
- GitLab
- Google Drive
- Jenkins
- Jira
- Microsoft 365
- Microsoft Azure
- Microsoft Teams
- NetSuite
- PagerDuty
- Salesforce Sales Cloud
- ServiceNow
- Shopify
- Slack
- Trello
- Zapier
- Zendesk Suite
- Total integrations38
- Bitbucket
- Datadog
- Dropbox Business
- GitHub
- GitLab
- Google Drive
- Jenkins
- Jira
- Microsoft 365
- Microsoft Azure
- Microsoft Teams
- NetSuite
- PagerDuty
- Salesforce Sales Cloud
- ServiceNow
- Shopify
- Slack
- Trello
- Zapier
- Zendesk Suite
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