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Carbonite Logo

Internet based backup solution

Carbonite Reviews - Page 3

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171 reviews

MS
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Matthew S.

Consumer Services, self-employed

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for backing up your computer files

Reviewed 5 years ago

You can choose which files/folders I want to include. A few times, I have needed to do either a file restore or a complete system restore and you are happy you have Carbonite since restoring is also easy.

Pros

It works automatically in the background.. I have mine set up auto-backup daily at 4pm. Nice that it does its thing in the background and you don't have to manage it.

Cons

Nothing really bad to say.. the interface is basic and pretty easy to understand. There is nothing I would chance.

AM
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Adam M.

Retail, 1-10 employees

Used other for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Carbonite - Great Support - Slow Servers

Reviewed 4 years ago

The service that carbonite provides is invaluable. If you don't have your computer files backed up in a remote location you really need to. We have computers "die" all the time and without carbonite (or a similar service) we would be in danger of losing years worth of work.

Pros

I like how easy it is to setup Carbonite. You download the software then simply tell it what files/folders you want backed up. Then you tell it how often to back up. It is easy to setup and after it is setup, you'll forget its there...until your computer dies and you need to restore the files. Luckily, having carbonite means that if/when your computer dies, you won't lose your valuable files. Their customer support is really good. I was having trouble restoring files and was able to get a support agent on the phone within 10 minutes and within another 5-10 minutes we were good to go.

Cons

The carbonite website is pretty slow. I am restoring about 20gb of files now and it is going super slow. It is saying it'll take 16hrs to download 20gb. That's insanely slow. I know it is not our internet because I transfer large files a lot and it doesn't take long with our internet speed in the office.