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Carbonite Reviews - Page 5
171 reviews
Recommended
Jeff G.
Warehousing, 51-200 employees
Used daily for 2+ years
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Carbonite has been great. Easy to do business with, and the tech works well.
Customer support. When something fails, they're all over it. When I need a restore, they're all over it.
Well, new agents come out often enough that it can be difficult for our small IT team to keep up, but it's a necessary evil.
Alex K.
Used daily for 2+ years
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It's quite easy to install and set up and you can leave it just to do it's thing. Plenty of storage space. Mobile app is also usefully for accessing files.
It's now expensive compared with competitors. Functionality has also been reduced over time which means that some things are no longer available or you have to buy a more expensive package. Basic licence only covers one computer and it's quite expensive to add more computers. Poor renewal deals for loyal customers.