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Carbonite Logo

Internet based backup solution

Carbonite Reviews - Page 5

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171 reviews

JG
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Jeff G.

Warehousing, 51-200 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Carbonite Safe works

Reviewed 5 years ago

Carbonite has been great. Easy to do business with, and the tech works well.

Pros

Customer support. When something fails, they're all over it. When I need a restore, they're all over it.

Cons

Well, new agents come out often enough that it can be difficult for our small IT team to keep up, but it's a necessary evil.

AK
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Alex K.

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Used to be great but functionality has been reduced

Reviewed 7 years ago
Pros

It's quite easy to install and set up and you can leave it just to do it's thing. Plenty of storage space. Mobile app is also usefully for accessing files.

Cons

It's now expensive compared with competitors. Functionality has also been reduced over time which means that some things are no longer available or you have to buy a more expensive package. Basic licence only covers one computer and it's quite expensive to add more computers. Poor renewal deals for loyal customers.