Caspio vs Salesforce Service Cloud Comparison

HubSpot CRM

Freshdesk

Airtable

ServiceNow

kintone

Knack

Our experience with Caspio has been great. We wanted a hands free cloud based data solution and Caspio fulfilled our needs

Product warranty data collection

Hi Len! Thank you so much for taking the time to review us.

Extremely happy with the Caspio platform and [SENSITIVE CONTENT] our Account Manager has been a great support for many years.  The Caspio YouTube training videos are very well done, as well.

Caspio allows you to manage your business workflow without hiring expensive IT resources

Thank you for taking the time to review us, Bill! We will make sure to pass your feedback to the concerned team to work on this to make positive changes.

I have been an extremely satisfied Caspio customer for over 12+ years.   I have built hundreds of apps using their cloud database platform and they have allowed my company to quickly and effortlessly deploy applications in a timely fashion.    In my opinion, there is no better cloud database product in the marketplace.  Caspio is simply the best!

The Best Cloud Database Application in the Market!

Awesome experience.  It's actually very rewarding to see your completed Apps and have them deployed.

Caspio

The reminder feature helps in getting tasks done before the reaching the deadlines. The integration feature helps in syncing the data from numerous cloud apps. 

Caspio helps small teams develop more 

Hi Jigar! Thank you so much for taking the time to review us.

Caspio is very easy to use. In addition customer service is always readily available to assist you. There is barely any down down. This is just what my company needed; a cloud software to fill in the gaps that IT infrastructure couldn’t. This software was brought in to assist our department over 5 years ago; now the entire company uses Caspio. What a great product! I highly recommend it. 

Dependable company and software

Great for Building Custom Apps

Overall good. I use Caspio for three companies that I work with. 

Caspio review

We needed the ability for our network of over 20,000 people to be able to enter monthly sales data and incorporate that into our website. Caspio made it very simple, especially after considering our alternatives.

Excellent product platform

oh the customer service both on chat, email, and phone, is a cut above the rest. I don't know how Caspio manages to always be there for me... so impressive.  Way better than the big guys.

So Impressed

Over a 5 year period, my dealings with Caspio have been consistent, reliable, responsive and knowledgeable.  They appear to have a stable staff retention policy on the frontline of the customer interface.

Focus on business software solutions and leave the area of technical infrastructure to experts

Fraudulent - Terms of Service 

Hi Randy! We appreciate you sharing your experience and we're very sorry to hear about your disappointment in the annual term. We try to be as transparent as we can about our pricing. We'll consider this feedback as we continuously improve the evaluation process for new users.

Excellent customer service and the product continues to improve and advance.

You get what you pay for - and quite a bit more.

We use our custom app to track construction progress as a real estate development company. The app is okay, but we often run into issues, glitches, bugs and other problems. 

Great Product but Needs More Complex Features 

Good software, we were happy to use it, it saved a lot of time.

Use Caspio to project management

Great experience and I really enjoy using the software. It makes me look very good to my superiors on a daily basis!

Happily Married for 5+ years!

9.5 out of 10. Customer service and IT are the best and if you don't know they will show you. 

No Coding but Can do so much more

Hi Elizabeth! Thank you so much for taking the time to review us. 

Caspio solves a number of marketing related communication needs in a very effective, cost efficient manner

Efficient and effective software development

overall Caspio is a great platform hands down. They offer a great service and is highly customizable and recommended for larger companies with a big budget. 

Great but very expensive for small business 

Great software for a company supporting remote work

Overall, I have been extremely happy with Caspio.  There is a lot of information in the form of videos and articles to help learn how to use the software.  Also, their customer service is very responsive and has been able to help me with any issues I have had along the way.

Great Product and Easy to Use

Thank you for taking the time to share your feedback, Eva!

Customer service has been great. There have only been a few time where we could not figure out how to do something and they were very helpful in finding solutions

Easy Excel Replacement

Thank you so much for taking the time to review us, Brian. If you have any features you want us to include in the next releases, feel free to add it to our Ideabox: https://casp.io/3rd0tmK 

great product

When I began using Caspio, I experienced great customer service to get me started on the right foot. They spent quality time with me to insure I was successful ... and I was.

Amazing Capabilites

There is no doubt that Caspio allows you to create robust cloud applications very fast. As we have now entered the age of low-code and that the opportunity to have SaaS systems, that used to be reserved to large enterprise and government bodies, is now reachable to man small to medium size enterprises. In this respect, Caspio has played out an important and critical role by offering  a reasonably priced and powerful platform to them.

Living in the low-code age

Compare Caspio and Salesforce Service Cloud based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Build business applications and database apps quickly and easily. No-coding required.

Airtable is a next-generation app-building platform that enables teams to build custom business applications without any coding. It offers a range of features, including automations, interface designer, data visualization, and AI-powered workflows, to help businesses streamline their operations and drive strategic alignment.

Knack helps organizations empower everyday innovators to solve real-world problems. By leveraging Knack’s intuitive platform and expert builder network, teams can quickly build no-code or low-code applications that harness data, automate processes and move workflows online.

Caspio is the world’s leading NO-CODE platform for building online database applications without having to write code.

Access Controls/Permissions

Accounting Integration

Active Directory Integration

Activity Dashboard

Activity Tracking

Ad hoc Query

Admissions Management

Agile Methodologies

Alerts/Escalation

Alerts/Notifications

Application Management

Appointment Management

Appointment Scheduling

Approval Process Control

Archiving & Retention

Assessment Management

Asset Lifecycle Management

Asset Tracking

Assignment Management

Audit Management

Audit Trail

Authentication

Authorization Tracking

Autofill

Automated Scheduling

Automatic Backup

Availability Management

Backorder Management

Backup and Recovery

Bed Management

Bill Payment

Billing & Invoicing

Booking Management

Budget Management

Budgeting/Forecasting

Bug Tracking

Business Process Automation

Business Process Control

Buyer Management

Calendar Management

Calendar Sync

Calendar/Reminder System

Call Reminders

Campaign Management

Campaign Scheduling

Campaign Segmentation

Cancellation Tracking

Candidate Profiles

Capacity Management

Care Plan Management

Care Summaries

Case List Management

Case Management

Case Notes

Catalog Management

Change Order Management

Charting

Claims Management

Client Chart Audit Tools

Client Management

Client Portal

Client Tracking

Client/Property Matching

Clinic Interoperability

Clinical Assessment Tool

Code Development

Code Editing

Code Enforcement

Collaboration Tools

Collaborative Development

Commission Management

Committee Management

Communication Management

Compatibility Testing

Compliance Management

Compliance Tracking

Conditional Logic

Configurable Workflow

Configuration Management

Confirmations/Reminders

Contact Database

Contact Management

Content Library

Content Management

Contract/License Management

Cost Tracking

Credit Card Processing

Custom Development

Customer Database

Customer Segmentation

Customizable Branding

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard Creation

Data Aggregation and Publishing

Web-based

Vice President, Information Center/Archives

I really love Caspio, The Customer Service is wonderful, it is an easy application to get up to speed on and provides so much benefit.

Director of Financial Aid

Caspio was great to use. It took us very little time to learn it and we were able to build a secure database that provides great information to our students.

Technical Volunter

Executive Director of Continuous Improvement

The great news is that if you aren't a programmer they have a great Managed Application Services Team that will do the work for you.

Systems Analyst

Great experience and I really enjoy using the software. It makes me look very good to my superiors on a daily basis.

Principa;

The ease of customization, flexibility and pricing won me over. Caspio plans scaled with our business so i never felt like i was paying too much for the service.

Founder

Worst experience ever in 20 years of IT procurement. Stay away from these fraudsters.

System Analyst

It is flexible enough to allow you to build literally any kind of application you want from simple to complex, which is powerful and liberating.

In this respect, Caspio has played out an important and critical role by offering  a reasonably priced and powerful platform to them.

Head of IT

All features are fantastic I like it I’m using tasks and workflows.

Engineer

When we need to do condition assessment of field asset and we have no network connectivity, we all end up frustrated with the platform regardless whether Caspio is to blame.

Senior Data Analyst

Its user interface made it simple to create and deploy powerful online applications. It was also an excellent platform for rapidly developing and publishing data-driven webpages and web applications.

Field Supervisor

The best aspects of this app is the ability to quickly get an app on line or modifications to existing apps you have built.

At this time there is nothing I can really say bad about this app.

Freelance IT

Ease of use and functionality. Good customer service and support.

I love Caspio because it is so easy to use. I work frequently with much larger companies, and they gush when they see how much power we have to manage our data with the Caspio platform.

Don't like pressure tactics... its the only negative experience I would say I had. That sales technique makes me feel like they think I'm stupid.

Program Manager, XLerator Network

My overall experience with Caspio has been excellent. In the past, I have used Caspio to build an integrated set of applications for a Statewide startup program.

Caspio screenshot: Build Custom Applications Without Coding - Capture data, share information and automate workflows in a fraction of the time and cost versus traditional software development approaches.

Caspio screenshot: Low Code Leader Since 2000 - With Caspio's low-code platform, the range of applications you can build to your exact requirements is limited only by your imagination.

Caspio screenshot: Visual Application Builder - Use intuitive point-and-click tools to design, build and deploy applications 10-20x faster than typical programming methods.

Caspio screenshot: Built-In Cloud Database - Caspio includes the entire technology stack needed for enterprise-ready applications, including a scalable SQL database that's as easy to edit as a spreadsheet.

Caspio screenshot: Drag-and-Drop Process Designer - Customize your application logic using a visual process designer, where specific events trigger custom workflows, automatic data updates and conditional logic.

Caspio vs Salesforce Service Cloud Comparison

Caspio

Salesforce Service Cloud

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives