CID Cloud-based Computer Diagnostic App 0 reviews 584 Alternatives to CID
Explore a recommended list of CID alternatives for your business in 2020. Compare alternatives to CID side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Turning Sight Into Vistion
What users mention about LogicMonitor See all reviews It has been my greatest pleasure to consistently underutilized and not take advantage of the vast configuration and customization options that this software brings to the table. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. It has made training new techs a breeze due to documentation and ease of use. They are responsive to requests and open to help you help them build the product.
SaaS IT Management Platform for MSP and IT Pros.
All-in-one performance monitoring tool for DevOps and IT
What users mention about Site24x7 See all reviews We are VERY happy with the Site24x7 solution. We can only recommend that you contact their sales team, and give the solution a try with a few servers, web sites or applications to monitor. Does not work on any site using a proxy or on cloudflare give false fake ips. I tried it on my site and after 40 tries i never got a real ip. Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
IT infrastructure monitoring & alerting
What users mention about Nagios XI See all reviews The best benefit is the ability to create a monitor in a GUI rather than a command line. The best infrastructure monitoring tool helps a lot in managing any server for IT infrastructure which Contains All Needed Features. The UI and its functions are great. Enjoy working on this tool.
Network Monitoring & Management Software
What users mention about ManageEngine OpManager See all reviews This is a wonderful software that is frequently used by wide range of people for Network management. It's customer service is outstanding. I like how configurable the tool is, and I like that we can connect to it through their API. Also, their support is extra responsive when we initiate chats with them within the application. The reporting is also great, as long as you understand what you're looking at. The network management features and credential storage is also very good.
Uptime & performance monitoring made easy.
Zabbix is the ultimate enterprise-level open source software designed for monitoring availability and performance of IT infrastructure components.
What users mention about Zabbix See all reviews It is a great tool for monitoring and alerting. We use the company and it shows very effective, has good integration with other tools, sending emails and alerts. Once this Software is installed, and configured correctly, it works as it should. Great for pro-active monitoring. The newly designed web interface is user friendly and help in implementing and deploy with ease.
All-in-One Application Performance Monitoring
What users mention about Dynatrace Ruxit See all reviews We have also lost features over the years that we have used, and the reports and maintenance window configuration have an awful time with time zones, even though they have drop-downs for each report. The other motivation was the design of the product itself. Everybody can show charts and metrics but ruxit’s infographics are amazing. Dynatrace has been a good addition to our armor of APM tools that we use. It was a an easy to install/deploy solution and we have been using it to monitor our services.
The Automation Platform for IT
Powerful, Affordable IT Management Software
What users mention about SolarWinds Network Performance Monitor See all reviews Perfect for solving your network issues and live monitoring is awesome. SolarWinds gives you the ability to automate certain processes and set alerts for other processes that allow you to focus on other projects and not be tied to your computer. Even a small company needs this software but its hard to justify. The way they count nodes against your license total is in my opinion unfair.
Server monitoring software
What users mention about Spiceworks See all reviews Does what it says it will do but not very user friendly and there are better options out there. It is better to spend some money and get another product that is out there like Kayako. For the most part we like it a lot. There are some things that I'd like to change like the sub tickets and email notifications being a bit messy but overall I like it. The layout and interface are great and it has some great features. Interactions with all the options are easy and it seems like it was very well thought out.
Cloud log management and monitoring
Software Intelligence Platform - Full Stack Monitoring
End-to-End visibility for serverless applications
SQL server performance monitoring
Cloud-powered SQL server performance monitoring
Private cloud management solution for legal & law firms
What users mention about Abacus Private Cloud See all reviews The experience was catastrophic. The on boarding team at Abacus Private Cloud was never able to transition our data from Amicus to AbacusLaw and we were within 10 days of missing a billing cycle. Initial sizing of systems needs was way off; forced me into poor service or 30% price increase and you are stuck with the contract even though it was their mistake. What we have enjoyed the most with APC is their customer service. The technicians that we have dealt with have been dedicated to finding a solution.
IT Systems Management Software for Internal IT and MSPs
What users mention about Kaseya VSA See all reviews All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput. The problem with the quantity of features is that documentation is a mess and the UI is difficult to navigate. The organization is too basic to support so many features. The interface is currently awful. Flash is not a technology that should be used in a modern product and the interface frequently fails to update accurately when using filters.
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
What users mention about Atera See all reviews Ve used all of the major RMM tools and this is the best value for what I do. The support has been very good and they reach out to offer help regularly. Used Atera for a free trial, as I liked the idea of not having to pay per endpoint. The software a was nice and clean, but very minimal in terms of advanced features and integrations. Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.
The Easiest-to-Use Unified Endpoint Management Platform
What users mention about NinjaRMM See all reviews I have been able to focus on bigger task without having to worry about patching and network connectivity loss. To get notified immediately when a server is off-line is exactly what I need. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community.
Ease the burden of IT auditing
What users mention about Netwrix Auditor See all reviews Once we got the auditing to start, it picked up all of the items it missed while it wasn't auditing, so we lost nothing. After getting the system up and running it has been a great tool for being proactive when monitoring our environment. The automated reports work great. Easy to use, Easy to install, Easy to configure, Love the automatic reports and the ability to search the reports with lots of filtering options.
Remote monitoring & management platform
Remote monitoring & management for managed service providers
What users mention about Naverisk See all reviews It's was an amazing improve along those years and I am very confident to say that Naverisk hear what their customers have to say and align their development with the customers needs. Naverisk is a comprehensive RMM solution with a rich feature set which continues to improve. Naverisk support is very good and the ability to deal with real people makes a refreshing change. Great reporting once you get the hang of what its reporting. Awesome command line tool, great script packs.
IT Automation for Today’s IT World
What users mention about ConnectWise Automate See all reviews We love that we are able to do so much with the computers that we manage on this software. Also love that we can find out hardware information through this secure application. He's amazing, and has made this software do some really incredible stuff for us. It had good functionality out of the box, but we've been adding scripts and automation to it for 5 years at this point. Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.
Cloud-Scale Monitoring Platform For Metrics, Traces, & Logs
What users mention about Datadog See all reviews Reliable, easy to integrate, supports all important types of monitors and events, fast UI. You can easily setup your dashboard for important metrics. Great web monitoring tool if you have the time to dig into all the options and settings. The user interface is really professional and good looking and the charts and graphs are well thought out. I think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live.
Network Monitoring For Serious Professionals
What users mention about PRTG Network Monitor See all reviews Easy to use, the free version of the software provides a good number of sensors to work with and easy to integrate. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. I love the licensing model for PRTG. I can just buy a bulk set of sensors and then I can "spend" those sensors in any way that I like.
Best Backup for Businesses of All Sizes
What users mention about Acronis Cyber Backup See all reviews What i really don't like about this software is the fact that sometimes, out of nowhere, you get error messages that are not being specific as to what the problem is. I like how easy and quick it is to make an image of a computer. I also REALLY like the universal restore feature, this is great for restoring a system on dissimilar hardware. It was very reasonably priced, and it has proven to be such a good tool that I can recommend it to my customers.
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great. Mobile support is amazing as I love being able to remote into my home computer from my phone. My IT team uses LogMeIn Rescue to remotely connect to our PCs and resolve IT issues, it is easy to use, i can easily grant remote access to them.
Cloud-Scale infrastructure monitoring for customization
IT & DevOps Incident Management
What users mention about VictorOps See all reviews Very customizable, easy to use, and fantastic support. This has really made managing alerts and on-call so much easier, and we've always had helpful and friendly support when needed. I like the best is the simplicity to set it up and to integrate with other tools, as well as the versatility to create different teams with different escalation schedules and paging policies. Works like clockwork, providing a smooth seamless experience. It is incredibly easy to assign on call schedules, and set up alerting.
Real-time Infrastructure Monitoring-as-a-Service
Zero Trust Privilege for Today's Modern IT Threatscape
Widest application monitoring support for enterprises & SMBs
Monitoring and Stability as a Service for Cloud Systems
Business management automation
What users mention about Tigerpaw See all reviews After over 7 years using the software, I got tired of my employees complaining about using it. The biggest complaints were the bugs and the lack of support available from their support team. Workflows are also a very powerful tool within this system that we use extensively to automate operations. It's easily the best and the most affordable platform we have used. I do like that the software is good for service orders and the operations team. It seems to track our profitability pretty well but I do not like that it lacks many reports needed to run a business.
Operational intelligence and SIEM platform
Smarter Monitoring for Smarter Engineers
Trusted monitoring built by experts.
Advanced Security for data stored in the cloud
Uptime and performance monitoring, without the noise.
OverOps tells companies when, where and why code fails
LOGICNow's MAXfocus is now part of SolarWinds MSP RMM
Incident Management & Operations Performance Software
What users mention about PagerDuty See all reviews The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting. Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it. We also suffer during outages for the lack of a "acknowledge all incoming pages" button.
Bug and error tracking software
What users mention about Airbrake See all reviews It was really difficult to backtrace all log files to catch my apps errors and that was a waste of time, but now I can concentrate to fix them. We receive notifications in our mail and slack, great for quick turn-around. Statistics are a nice addition. This gives us the ability to bring a superb service to our customers.
Fast and error free Ruby on Rails apps
Autonomous Operations- Intelligent Automation for IT Ops
Single sign on access to all your cloud applications
Enterprise service management with SIAM support
What users mention about 4me See all reviews Cons: required very good quality masterdata, low flexibility in changing the process still the processes are very good. This mission was accomplished and all requirements are fullfilled. Thanks to excellent support and incredible agility of the ITRP institute. We were early adopters of the product and were able to test the functionality very early in the companies lifecycle. The results were terrific.
Single-point-of-contact IT service management
Compare, Protect, Manage & Share your high-stakes documents
Predict and Prevent IT Incidents with AIOps
Flexible Software. Focused Service.
What users mention about Vivantio See all reviews For a small business this is not much of a problem but in the big leagues being unable to measure performance against SLA is the same as failing SLA. It also is a great tool for workflow and asset management. We have been able to assign incident tickets effortlessly to other members of the team. Vivantio is easy to modify which makes it easy to give a better quality environment and ensure good adoption rates from your users. The customer portal we set up has been very well received.
Track exceptions with modern error logging
What users mention about Sentry See all reviews Sometimes seems to not show all the errors, looks like can skip some of It, so we cannot find information about some user that is complaining about an error. Pretty easy to incorporate into your system. Really helpful when trying to debug issues in your code and provides helpful data from what and where your customers are coming from. Many integrations with popular programming languages. Can host the open-source version locally if you want (but I recommend paying Sentry to manage it for you).
Web-Based SIEM & Log Management Solution. Affordable Prices.
Network PDF printer solution for Businesses
What users mention about Meridian See all reviews Easy to install and configure, good integrations and good amount of flexibility but we had few issues in some edge cases and couldn't make it work. Please note that I did not purchase the product but I am giving the company the highest possible ranking because they are honest and have integrity. The cost is very expensive. Some errors are hard to trouble shoot.
Electronic Filing Software
Enterprise Content Management & File Sharing App for iPad
File management and transfer
Webuzo Application Manager
Site Uptime | Page Speed | App Functionality
Technology Business Management Software
Backup and Recovery Solutions
Load testing for high-performance websites
The Smart, Simple & Secure Identity for the Cloud
Open source enterprise file sharing platform
Server Monitoring built for developers
The API Platform for Document Management
Active Directory Management and Reporting Solution
Self Service Password Management and Single Sign On Solution
What users mention about ManageEngine ADSelfService Plus See all reviews I am very impressed with the quality of support help, and of the knowledge of the staff each time I have requested help. The free version of Password Expiry Notifier is a great help, but usually FREE means little to no support. We had a formatting issue so I called for help. Fast, pleasant, and effective. We've been considering Manage Engine for a couple months now and this experience is definitely one in the 'Positive' column.
Code analysis tool for quality PHP projects
Open source network management application
Monitoring and management software
The network and application monitoring software
What users mention about WhatsUp Gold See all reviews WhatsUp Gold is good looking and attractive. The name Gold is catchy and intuitive with seem less team management and control. Whatsup Gold is obviously a good and useful product for people to use. The interface is friendly and the reminders are helpful. My experience has been pretty good, but as of right now we're looking at other more cost effective options.
Quick and easy-to-setup business dashboard software for TVs
What users mention about Geckoboard See all reviews During that time, if you would like more information, I would be happy to contact you. Thank you for your interest in my order, and the time you gave me. I love that I can link up Google Sheets and other 3rd parties to Gekoboard. This is a great way to see team stats live and it makes them readily available to the team. I inform you that I have a good knowledge of some computer software such as.
Cloud-based platform for monitoring application performance
All-in-one alert management for IT management tools
Server access log solution for finance and manufacturing
Automatically identify and eliminate wasted cloud spend.
What users mention about ParkMyCloud See all reviews It works and helps our company save money but for a large account we need more advanced features available ina n easier to use interface. Good start though in a few years this should be really good. It is very user friendly and have a very good user support which is a bonus. Parking a cloud is very important as it allows to reduces costs. On top of providing this service, it is very easy to use and to configure.
Modern log management that's fast, especially at scale.
Network documentation tool
All-in-one cloud management platform that supports IaaS, PaaS & SaaS
Cloud management software for Amazon Web Services
Multi-cloud monitoring solution
Directory-as-a-Service for cloud identity management
What users mention about JumpCloud DaaS See all reviews Jumpcloud has been a great fit for this use case and allows us to expand adoption and capabilities as needed. Client apps make it easy to expand our deployment to new cloud infrastructure. Excellent product, ease of use, good rich user experience and administration. It’s been really great and the people at JumpCloud are very helpful if I ever have an issue.
Enterprise remote support solution for system administrators
Monitoring solution for servers, network devices & websites
NOC software for 24/7 network monitoring and alerts
Real browser website monitoring
Open source security and licenses compliance
Application Performance Management (APM)
Generate secure random passwords, numbers, codes, usernames
ScadaVisor - Remote Oil and Gas SCADA Monitoring and Field Automation
Cloud based two-factor authentication for web applications
Discover, organise and manage all IT assets