Codeproof Reviews

Remote, emergency data wipe - For security reasons, our company needs to be able to secure the data on mobile devices - especially if a device is lost or stolen.

Having to deal with setting changes after some updates.

Ability to manage both Android and Apple devices. Ability to manage both Android and Apple devices

Changes happen in real time. Ability to manage both Android and Apple devices

Dear customer, thanks for the review. Really appreciate your candid feedback. For suggestions/questions, feel free to reach out to us at support@codeproof.com Thanks!

Software has great ease of use! helps control what apps my technicians have access too

I would say ease of admin access is a little difficult on the tablet itself

Thanks Corey. We appreciate your candid review feedback!

Since beginning to use Codeproof several years ago, Codeproof has been very responsive in listening to their customers and implementing new features to meet our unique use cases. It's been a pleasure to work closely with Codeproof over the years.

The interface is a bit dated, but that's not a huge deal. My biggest complaint is that Codeproof—like many progressive web applications—does not have unique URLs for records. If I want to hand off a device to a fellow tech or share a record for any reason, there is no record-specific URL to share.

Dear customer, Thanks for the candid review feed back. Regarding the "keeping unique URL for records", Could you send us more details to support@codeproof.com and we will see what improvements we can do. We always hear our customer valuable feedback and so far our product evolved by customer inputs. We will improve dashboard UX interface more modern and responsive. Thank you!

Ability to send lots of different commands to phones remotely.

Unnecessarily overbearing technology. At times, I felt like I wasn't in control of my own property. Abysmal user interface is cumbersome and outdated. I had to call customer service for everything.

We regret to here that you didn't like our service. Recently, we have improved our dashboard user interface and we ranked as #1 easy to use mobile device management software in the market. We hope to serve you better in the future!

Codeproof enables managing the Google Play app store.

Samsung Knox no longer works with Codeproof which removes much of it's best functionality.

Hello Aaron, We apologize for the inconvenience that you experienced with Codeproof platform. Codeproof fully supports KME enrollment and KNOX APIs using OemConfig plug-in interface. If you have trouble in using Codeproof and KNOX features, Please email to support@codeproof.com or ask us questions on the web chat. We are one of the Samsung's premier partners and we do KNOX customizations for enterprise customers on case by case basis. More about the KME and OemConfig (KNOX API) integration can be found here: https://www.codeproof.com/oem/samsung/

the customer service and ease of use .

when you remove the MDM you wipe the phones. we were going to have our employees keep the phones and we allowed them to use it for personal things. so removing the software will be harmful

We find that Codeproof is truly the most well-rounded MDM software you can get at what is largely a great and competitive price point. When searching throughout our options, we routinely returned back to Codeproof due to it having so much of what one might need - location tracking, kiosk management, restricting certain features, etc. - without inflated pricing.

There are some extra bells and whistles that Codeproof may not have that you could find on other MDM services for higher pricing levels, but the developer team is always responsive and considerate to suggestions on what we as a client would hope to see in future releases.

Codeproof does a great job on allowing tracking, remote app diagnostics and repair and keeping apps updated.

Some controls of the device (screen brightness, volume, battery saver) are not controlled via Codeproof. Might be an Android issue but something we would like to have.

Covered all the features I was looking for to lock down android tablets for ELD compliance. Easy to set up, manage, and install. Great support.

Did not rank high enough on software review sites

There are too many pros to name but a few would be: Simplicity Technical support The incredible number of capibilites you have vs the price

question in regards to your “apple business manager-Apps(VPP)”. Our company uses your software to push apps through to our employee devices and depending on their role they get a particular set of apps. When navigating through the different tabs to find the necessary apps it can be very time consuming. Its not a huge hassle but over time the wasted moments searching through can compound into a minor inconvenience. With that said, I was curious to see if there was a way we can categorize the apps by position or even alphabetically

D'angelo, Thanks for the valuable feedback. We plan to update the Apple Business Manager (VPP) integration user interface and the updated version will be easy to use. We will notify you when it is available. - Codeproof Team

- Has all the feature you expect with an MDM solution. - Device tracking had a nice interface - Responsive Dev support

- very basic layouts and features. - nothing to write home about, or to put it ahead of other similarly priced products.

Hi Steve, Our EMM platform has many features. During the product evaluation, you were interested only in device tracking-feature and you tested the tracking functionality. If you want to explore all the product features, please reach out to us and we can help you. Recently business.com ranked Codeproof as #1 Android MDM (See here: https://www.business.com/categories/mobile-device-management-solutions/ ) Thanks, Codeproof Team

What I like most is that I can place the MDM profile on my phone and tweak various different areas to maximize my productivity.

Although I have been using the app I haven't been able to apply most settings on my phone. I mainly am trying to utilize the feature that blocks the mobile hot spot ability on my phone along with the tethering capability. It hasn't seemed to work yet so i'll have to contact the support to get that resolved. I do believe that if the app developers separated the app into different versions according...

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Easy to use and very affordable. It has lots of very useful features with no extra cost like in other products.

I don't have any trouble with the software. It has worked with no problems. I don't have complains from my users, so that's must be good.

-Ease of implementing, we use this mostly in the Android for Work configuration, allowing managing of apps and acceptable use browsing. -The ability to apply "global" policies to all devices, then tweak an individual device to be slightly different -Excellent! Excellent! customer support , (think small town hardware store) -Great value for the money

-Still looking for implementation of iPhone global proxy -Devices "last checkin" report, seems to be a few days behind real life operation

Robust and great features; Easy to use and management portal; Great bang for the buck; Good support when available.

Tech support needs to be more responsive; Pushing updates can be a little slow at times; Need to explain things in a more cordial manner.

It does what we need it to without doing a bunch of stuff we don't need it to. We use it to lock down company owned tablets to perform specific functions. The support from Codeproof is awesome, getting us through setup and troubleshooting very efficiently and effectively.

There was a bit more of an initial learning curve from an administrative standpoint than I was prepared for, but Codeproof Support did an awesome job of getting us through it.

The customer support is tops. Usually we receive a response within 24 hours on the rare occasion that we encounter an issue. The interface is pretty intuitive and easy to figure out with minimal training (something that can't be said for some other platforms). The company is quite friendly and accommodating to feature requests. Our primary use-case is Samsung Androids, and it works quite well.

Two minor complaints: Deleting a device from the interface won't automatically remove the MDM from the device--something that other MDM software probably does automatically. Also, sometimes the interface won't fully refresh after re-organizing devices, and requires a quick log-out and back in. In any event, these are quite livable quirks.

Codeproof is easy to use, works well, and is priced more economically than some of its (hard to operate) big-name competitors. The team has been responsive to our requests for support. We're mainly using it for app locking and global proxy enforcement on Samsung and LG devices.

No ability to import blacklists from CSV files. The ability to create profiles and apply them to groups of devices would be an asset and a time saver.

Can view where the phone is at all times. We have had phones stolen from company trucks and where able to pin point the location and notify authorities.

Every time there is an iphone update, Codeproof stops working and the settings are shut off. Very inconvenient and defeats the purpose of keeping our employees on track.

Hi Janna, Sorry to hear that you had an issue with the Codeproof iPhone App. Please make sure that you have the latest version of the app installed in the device. If the issue persists, feel free to reach out to our tech support team at support@codeproof.com or call us at 1-866-986-BYOD. Thanks, Codeproof Team.

Safety and is basicly unremovable so glad to know about it!! So just keep getting better!! God bless

Nothing that I found yet like it well keep it up would be better if it would work on s8 and/9!! But!

Easy to sign up, no sales rep calls, no minimum order quantity and excellent support. Payments are automatic and require no sales rep intervention and delays.

More info on backbone cloud security should be provided, mobile tracker should be included in all plans.

The web interface is very intuitive compared to other mobile device management solutions on the market.

The web interface has a somewhat clunky feel to it and is somewhat slow. The licenses are a bit pricey as well.

To deploy apps via portal web. It is faster than manually download, install and configure apps in devices.

Sometimes the apps doesn't install. You need, sometimes, to manually remove apps in order to install an update of the app.

Hi Byron, Sorry to hear that you had an issue with the app distribution. Lately, we have improved the app distribution feature and make sure that you have the latest MDM installed. If the issue persists, feel free to reach out to our tech support team at support@codeproof.com or call us at 1-866-986-BYOD. Thanks, Codeproof Team.

Safe lots of time and make it very easy to control over our fleets and protect from consuming extra data

still have some bugs specially in android devices. You have Change the permissions for administrators, make some available for extra pay

Hi Daniel, Lately, We have made many improvements to our Samsung, LG and other Android MDM platforms. Please makes sure that you have the latest MDM agent app installed in the device. If the issue persists, feel free to reach out to our tech support team at support@codeproof.com or call us at 1-866-986-BYOD. Thanks, Codeproof Team.