Most popular features of all IT Management apps
7 reviewers had the following to say about Swiftic's features:
I think because I my technical background I was able to leverage the many API's they have for integrating with other systems such as Eventbrite events and Soundcloud music.
You see the app on a phone emulator as you are building it, customer dashboard, built in landing page, push notification, decent support (for resellers).
Have to buy 10 apps at a time whether you sell them or not.
Barbara, thank you for taking the time to write such a thoughtful review! At the moment, we’re in the process of expanding our platform with new and exciting features that we’re sure will not only make the platform more user-friendly, but will bring tremendous value to our users’ businesses. We also have a comprehensive Help Center with how-to articles, instructional videos, and a customer support team that is always available to help users with any technical issues that might arise. We’re very happy that you’ve partnered up with Como and we truly appreciate your feedback!
Always at your service,
The Como Team
So, I like it, I will probably use it to create more apps, but not having real-time support is really hurting my recommendation of it to others.
Very good interface, good instructions, good tutorials.
Remote customer service with limited knowledge of how to solve true technical problems.
Hi Tari, Sorry to hear that your current frustrations with our Support Process so far. We greatly appreciate your feedback and will pass it along to the relevant department so we may improve our customers experience moving forward. As there was an issue in confirming the Apple log in credentials, we apologize for the delay in submitting the app to iTunes. The app is now live in Google Play and has been submitted to iTunes and is currently awaiting review . As soon as the app is published you will be notified via email. Please contact our Support Team via http://www.como.com/help-center-contact-us/ regarding any inquires for your app and Como Account.
The Como Team
Not for the faint of heart. Even though it is a premium service, they offer no phone support and when they respond to email it is often days later with a dash of attitude.
You can build your own app. The fact that you can actually make an app and have it available for download is good.
Every time I go to their website either to update an app or to find an invoice my blood pressure rises.
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
They insisted it was a miscommunication and that someone on their end had let the ball drop with tech support.
Once in contact with a person on the phone, the process was explained and they were very helpful
It can be very frustrating if not tech savvy.
Thank you, Jackie. We’re glad to hear that our customer support team was able to quickly resolve the issue and that your experience with Como has been much improved. If you have any trouble in the future, we’re always happy to help! Please also feel free to check out our comprehensive Help Center which offers informative articles, instructional videos, and more to make the app creation process easier for all users.
Always at your service,
The Como Team
Not impressed I wasted alot of my valuable time Como.
Hi Evan, we’re sorry to hear about the issues you recently experienced! We are eager to be of immediate assistance—however, we could not find your details in our system. Is it possible to send us your contact information through our contact form (hyperlink: https://help.como.com/hc/en-us/requests/new) so that we can respond to you directly?
Please note that our customer success specialists are available 24 hours a day for paying Como members. Though our platform is available for everyone to create & design their own app free of charge, unlimited access to our features, app publication assistance, and priority support from our success team are available exclusively to Como members. For more information about becoming a Como member, please check out our pricing plan, here. (hyperlink: http://www.como.com/pricing/ ).
I have tried to resolve some issues via email as that is the only way to contact them, apparently. I needed to change my credit card on file. The ""Help" desk referred me to my invoice (which I never received) for an account number for a billing service 'BluSnap". I emailed and received no response regarding how to find my 'BluSnap' account number. I had quit using the debit card on file so there was no money in the account. The charge came through and over - drafted my account. My bank was able to contact them and stayed on the line while I spoke with the customer service representative. I requested a reverse on the charge to that bank account and provided the new account number to bill in the future. The customer representative said they couldn't do that. As the conversation continued she became incredibly rude, raised her voice and said 'I think I know our system better than you do!' As I said 'thank you' and started to hang up she continued chastising me and I had to repeat ... ' I said thank you, there is no need to continue this conversation'. She felt otherwise. I was flabbergasted!
I like the app and it was relatively easy to create for a non-techie.
I submitted my App to Google and Apple with a purchased image I was using temporarily that I created as a Favicon since I couldn't figure out how to scale my logo to fit. I now have to resubmit my App to both Google and Apple AND pay again to simply change the logo. Not sure if that is a Como thing or an App thing but I don't recall any warning that the image could not be changed...sigh...
Time used: Less than 6 months