Swiftic Features

Swiftic

Your Presence Out There

2.56/5 (9 reviews)

IT Management Feature Comparison

Most popular features of all IT Management apps

API (312 other apps)
Access Control (105 other apps)
Activity Dashboard (151 other apps)
Activity Tracking (82 other apps)
Alerts / Escalation (75 other apps)
Application Integration (72 other apps)
Auditing (92 other apps)
Automatic Notifications (122 other apps)
Collaboration Tools (77 other apps)
Data Import/Export (108 other apps)
Data Visualization (70 other apps)
Drag & Drop Interface (93 other apps)
Monitoring (209 other apps)
Real Time Data (86 other apps)
Real Time Monitoring (95 other apps)
Real Time Reporting (73 other apps)
Reporting & Statistics (107 other apps)
SSL Security (76 other apps)
Third Party Integration (144 other apps)
Workflow Management (97 other apps)

Swiftic Feature Reviews

7 reviewers had the following to say about Swiftic's features:

Barbara Pierce

Verified Reviewer

Most Affordable Way to Develop a Mobile App for a Small Business

2014-11-19

I think because I my technical background I was able to leverage the many API's they have for integrating with other systems such as Eventbrite events and Soundcloud music.

Pros

You see the app on a phone emulator as you are building it, customer dashboard, built in landing page, push notification, decent support (for resellers).

Cons

Have to buy 10 apps at a time whether you sell them or not.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No

Response from Como


Barbara, thank you for taking the time to write such a thoughtful review! At the moment, we’re in the process of expanding our platform with new and exciting features that we’re sure will not only make the platform more user-friendly, but will bring tremendous value to our users’ businesses. We also have a comprehensive Help Center with how-to articles, instructional videos, and a customer support team that is always available to help users with any technical issues that might arise. We’re very happy that you’ve partnered up with Como and we truly appreciate your feedback!
Always at your service,
The Como Team

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Tari Donohue

Verified Reviewer

App Process is Great - Not-Real-Time Customer Service Severely Lagging

2015-05-02

So, I like it, I will probably use it to create more apps, but not having real-time support is really hurting my recommendation of it to others.

Pros

Very good interface, good instructions, good tutorials.

Cons

Remote customer service with limited knowledge of how to solve true technical problems.

Source: GetApp
Helpful?   Yes   No

Response from Como


Hi Tari, Sorry to hear that your current frustrations with our Support Process so far. We greatly appreciate your feedback and will pass it along to the relevant department so we may improve our customers experience moving forward. As there was an issue in confirming the Apple log in credentials, we apologize for the delay in submitting the app to iTunes. The app is now live in Google Play and has been submitted to iTunes and is currently awaiting review . As soon as the app is published you will be notified via email. Please contact our Support Team via http://www.como.com/help-center-contact-us/ regarding any inquires for your app and Como Account.

Best Regards,
The Como Team

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Dave Meredith

Verified Reviewer

Snarky customer support

2016-04-19

Not for the faint of heart. Even though it is a premium service, they offer no phone support and when they respond to email it is often days later with a dash of attitude.

Pros

Intuitive interface. Some very nice features, and basic templates.

Cons

Can not customize CSS or Template. No phone support. Allowed style changes too limiting.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
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Anonymous
Marketing Manager (Construction company, 51-200 employees)
Verified Reviewer

Frustrating

2017-06-06

Pros

You can build your own app. The fact that you can actually make an app and have it available for download is good.

Cons

Every time I go to their website either to update an app or to find an invoice my blood pressure rises.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

1/10
Source: GetApp
Helpful?   Yes   No
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Jackie Smart

Verified Reviewer

Improved Communication

2014-11-17

They insisted it was a miscommunication and that someone on their end had let the ball drop with tech support.

Pros

Once in contact with a person on the phone, the process was explained and they were very helpful

Cons

It can be very frustrating if not tech savvy.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No

Response from Como


Thank you, Jackie. We’re glad to hear that our customer support team was able to quickly resolve the issue and that your experience with Como has been much improved. If you have any trouble in the future, we’re always happy to help! Please also feel free to check out our comprehensive Help Center which offers informative articles, instructional videos, and more to make the app creation process easier for all users.
Always at your service,
The Como Team

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Evan K

Verified Reviewer

POOR POOR CUSTOMER SERVICE

2015-03-13

Not impressed I wasted alot of my valuable time Como.

Source: GetApp
2 of 3 people found this review helpful
Helpful?   Yes   No

Response from Como


Hi Evan, we’re sorry to hear about the issues you recently experienced! We are eager to be of immediate assistance—however, we could not find your details in our system. Is it possible to send us your contact information through our contact form (hyperlink: https://help.como.com/hc/en-us/requests/new) so that we can respond to you directly?

Please note that our customer success specialists are available 24 hours a day for paying Como members. Though our platform is available for everyone to create & design their own app free of charge, unlimited access to our features, app publication assistance, and priority support from our success team are available exclusively to Como members. For more information about becoming a Como member, please check out our pricing plan, here. (hyperlink: http://www.como.com/pricing/ ).

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Misty Smeltzer

Verified Reviewer

Disappointed with Customer Service

2015-12-19

I have tried to resolve some issues via email as that is the only way to contact them, apparently. I needed to change my credit card on file. The ""Help" desk referred me to my invoice (which I never received) for an account number for a billing service 'BluSnap". I emailed and received no response regarding how to find my 'BluSnap' account number. I had quit using the debit card on file so there was no money in the account. The charge came through and over - drafted my account. My bank was able to contact them and stayed on the line while I spoke with the customer service representative. I requested a reverse on the charge to that bank account and provided the new account number to bill in the future. The customer representative said they couldn't do that. As the conversation continued she became incredibly rude, raised her voice and said 'I think I know our system better than you do!' As I said 'thank you' and started to hang up she continued chastising me and I had to repeat ... ' I said thank you, there is no need to continue this conversation'. She felt otherwise. I was flabbergasted!

Pros

I like the app and it was relatively easy to create for a non-techie.

Cons

I submitted my App to Google and Apple with a purchased image I was using temporarily that I created as a Favicon since I couldn't figure out how to scale my logo to fit. I now have to resubmit my App to both Google and Apple AND pay again to simply change the logo. Not sure if that is a Como thing or an App thing but I don't recall any warning that the image could not be changed...sigh...

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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