Connex Features

Connex

Cloud-based integration and order management platform

4.85/5 (33 reviews)

Connex Feature Summary

  • Accounts Receivable
  • Alerts/Notifications
  • CPA Firms
  • ETL - Extract / Transfer / Load
  • Financial Reporting
  • Inventory Auditing
  • Inventory Control
  • Inventory Information
  • Kitting
  • Mobile Commerce
  • Nonprofits
  • Product Identification
  • Purchase Orders
  • Reporting/Analytics
  • Search/Filter
  • Tax Management

Competitor Feature Comparison

API
Activity Dashboard
Bank Reconciliation
Billing & Invoicing
CRM Integration
Catalog Management
Channel Management
Cost Tracking
Customer Accounts
Customer Database
Data Mapping
Data Synchronization
Expense Tracking
General Ledger
Inventory Management
Inventory Tracking
Multi-Channel Management
Multi-Currency
Multiple Data Sources
Order Entry
Order Management
Order Processing
Order Tracking
POS
POS Integration
Partial Payments
Project Accounting
Promotions Management
Purchase Order Management
Retail Inventory Management
Returns Management
Sales Orders
Search Functionality
Shipping Labels
Shipping Management
Shopping Cart
Third Party Integration
Work Order Management
Learn moreCompare App
API
Activity Dashboard
Bank Reconciliation
Billing & Invoicing
CRM Integration
Catalog Management
Channel Management
Cost Tracking
Customer Accounts
Customer Database
Data Mapping
Data Synchronization
Expense Tracking
General Ledger
Inventory Management
Inventory Tracking
Multi-Channel Management
Multi-Currency
Multiple Data Sources
Order Entry
Order Management
Order Processing
Order Tracking
POS
POS Integration
Partial Payments
Project Accounting
Promotions Management
Purchase Order Management
Retail Inventory Management
Returns Management
Sales Orders
Search Functionality
Shipping Labels
Shipping Management
Shopping Cart
Third Party Integration
Work Order Management
Visit WebsiteCompare App
API
Activity Dashboard
Bank Reconciliation
Billing & Invoicing
CRM Integration
Catalog Management
Channel Management
Cost Tracking
Customer Accounts
Customer Database
Data Mapping
Data Synchronization
Expense Tracking
General Ledger
Inventory Management
Inventory Tracking
Multi-Channel Management
Multi-Currency
Multiple Data Sources
Order Entry
Order Management
Order Processing
Order Tracking
POS
POS Integration
Partial Payments
Project Accounting
Promotions Management
Purchase Order Management
Retail Inventory Management
Returns Management
Sales Orders
Search Functionality
Shipping Labels
Shipping Management
Shopping Cart
Third Party Integration
Work Order Management
Visit WebsiteCompare App

Connex Feature Reviews

25 reviewers had the following to say about Connex's features:

Cheryl Wehofer

Eliminate time consuming data entry

2020-06-04

More than half of my bookkeeping is done for with with the integration of the sales with item tracking, and customer set ups and receipts of payments.

Pros

All sales feed into QuickBooks online to allow us to have accurate and timely reporting of sales and incoming receipts.

Cons

So there are no issues with the functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Biagio La Rosa

Connex made a massive difference in our teams productivity

2020-05-21

Removed duplicate data entry. Sped up processes.

Pros

Connex is reliable and feature rich. It took a full time job and automated it in one 30min setup session.

Cons

The UI could be a bit more intuitive but when you go though the onboarding process with Connex it all makes sense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Carpenter

Your search has completed - there is simply nothing better than Connex

2020-05-22

Connex has earned the position as a strategic and integral part of our software operations.

Pros

The feature set is robust and complete for automating Quickbooks with major store hosts, major shipping platforms and major marketplaces (like all flavors of Amazon).

Cons

The old user interface was less of a dashboard and more of an menu list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vincent Robichaud

Easier Web transactions

2020-06-02

Pros

This has been a huge time saver, improves our inventory management and once setup, works seamlessly!

Cons

There can be times where there may be transaction communication issues (not a Connex issue) that prevent a transaction from being imported into Quickbooks so you do need to keep an eye on the transactions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
edgar rock

review

2020-06-02

good

Pros

having the abiluty to imort tacking information

Cons

only imports master tracking would like for all tracking numbers to import

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc Kaplan

Perfect solution to sync my Shopify store to QuickBooks Enterprise

2020-05-21

Connex has allowed us to focus our resources on growing the business by eliminating the need for manual data entry.

Pros

Connex saves us time and money by automating a tedious job.

Cons

The software can be overwhelming at first but it's a non issue because the customer service is always available to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori Kirk

The only way to go

2020-05-28

Pros

It saves hours of daily data entry. If you set up your fields properly, the system works flawlessly.

Cons

As a retailer, how I describe and/or search for help is different then how they may have labeled it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jerry Lawrence

ConnexForQuickBooks

2020-05-21

Great product most of the time you don't even think about it being there you just sync from QB and you're caught up.

Pros

Seamless transfer of sales transactions from eCommerce system (Big commerce) to Quickbooks Desktop. Have used with QB Pro and now Enterprise.

Cons

It was quite technical at first but they have been improving the interface and support dramatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Langenback

Easy to use and saves us countless hours each month syncing our data

2020-06-04

Pros

Integrated easily with all of our selling channels to sync all our order data into quicbooks.

Cons

When we have had an issue we have had to download the sync error logs, but the data doesn't really tell us much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Deborah Autry

This app saved my sanity!

2020-05-21

We were having to enter all of the sales receipts from those orders into QuickBooks, which became quite labor intensive since at the time it was a one-person office.

Pros

The biggest pro is not having to manually enter all of our sales receipts into QuickBooks when all of the data is already in Shopify.

Cons

There was a bit of a learning curve, and I'm still not sure we're using all of its capabilities, but it solved our biggest issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian Picco

Where would I be without it?

2020-05-28

Top notch customer support. Always very quick to respond, and happy to help with technical issues.

Pros

Being able to automatically sync sales transactions form our various sales channels has been a major time savor.

Cons

Though the new set-up wizard makes setting up a basic connection a heck of a lot easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jose Doimeadios

Streamlined our full operation & saved countless hours

2020-06-02

Also, one very neat feature that Connex offers that for some reason is not available in Quickbooks is to build assembly items when they shipped.

Pros

With a very user friendly interface and quick setup, we were able to start saving hundreds of hours by using Connex to sync our orders from Quickbooks Enterprise to Shipstation (our shipping software).

Cons

But if there was one feature we would really like to see is to somehow display or notify when an order is ready to ship.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Steward

Better than the Rest!

2020-05-21

Overall, Connex was fairly easy to set up.

Pros

What I like most about Connex is that it is reliable. Each week, we manually sync our orders from Big Commerce into QuickBooks. We rarely have an issue, and if we do, it's usually because we forgot to enter a new product in Quickbooks for Connex to be able to find it.

Cons

Each time we do, they are helpful and get us back on track quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Esnaola

A great connector for QB

2020-05-21

We process about 30,000 transactions per year, and we use this connector every day with multiple users simultaneously.

Pros

Works exactly as we require. allows two-way communication between several programs (QB, ShipStation, Magento, and Shopify)

Cons

A nicer web connector (pretty) is about all I would change!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Kaczynski

Effective Software & Integration tool

2020-05-21

Pros

Once you put the time in to set up this tool, you basically NEVER have to check on it again.

Cons

Took a little while to set up, but that is because we have a LOT of SKUs and we had some order #s that ended up duplicating when we switched e-commerce platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc Kuzio

Perfect time saver for small business! Set-and-forget!

2020-05-21

Reliable - consistent - time saving

Pros

It's very easy to get this going and then not worry about it.

Cons

If you're not careful or aren't paying attention you can mess up your syncing and end up with duplicates or mistakes - but just take your time setting up and it's fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Terry Robinson

JMA

2020-05-21

We’ve had a few burps along the way with syncing and losing saved functions.

Pros

Mapping products from online store to qbo

Cons

Wish it was a bit easier for the non-dev user

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Edward Werbin

Wow!

2020-05-21

[SENSITIVE CONTENT HIDDEN] answers questions quickly and efficiently.

Pros

I use Connex to connect my Point of Sale with both Amazon and my own web site. Works seamlessly!

Cons

Took time to get acclimated to the software

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Troy Mothershead

Gets the job done!

2020-05-21

We are stoked on Connex and what it provides. It is mission-critical to have invoices and inventory integrated between Shopify and QuickBooks, and Connex gets it done!

Pros

Mostly because of the scheduler and ability to run the connection automatically. There were some other upgraded perks, but we'd hoped for such because we were increasing our spend by a good 2x for it.

Cons

There are a few missing automatic connections and situations that aren't solvable even with the Rules Engine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Liles

Great product

2020-06-05

Great customer service.

Pros

We needed a way to use bundles in QBO that would correctly integrate with our shipping software and online stores.

Cons

Getting things set up in the beginning is a little difficult, but the customer service definitely makes up for that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jane Christensen

Huge time saver and ease of use

2020-06-09

Instead of spending hours typing invoices manually from one system to the other, we now have this amazing software, Connex, that does in seconds what would take hours. Huge time and therefore money saver.

Pros

Connex is super easy and flawless to use.

Cons

I do wish Connex had a help phone line, but the help via email is really fast and on point and I have gotten used to waiting a few hours for an answer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Egerdahl

Great Product & Service

2020-05-21

I think its a great product and service.

Pros

It's reduced the amount of time I had to use to input orders.

Cons

It's a little expensive on a monthly basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauren Berkovitz

Great customer service

2020-05-21

Wonderful company great engaged owner that cares and is very helpful

Pros

The software is easy to use has minimal downtime and the customer service and technical support is great very quick responses and a friendly team consistently willing to help!

Cons

Occasionally there are glitches 2 to 4 times a year I.e. when daylight savings time hits, server upgrades etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe Petruziello

Very Responsvie!

2020-05-28

Pros

Once again, [SENSITIVE CONTENT HIDDEN] and Team delighted me with their response time and providing a solution!

Cons

No, not all. I'm very pleased with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Louisa Ngum

Saves time by automatically updating inventory and importing orders into Quickbooks

2020-05-21

I depend on this software. I only have to keep my QB inventory up to date and it’s nice that my website will display accurate inventory. In the past, I have had to update both my QB and my Website. It would take hours a week.

Pros

1) Automatically syncs inventory to my website from QB.

Cons

When my website software version updates, sometimes it causes the connexforquickbooks to not automatically run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more