Creately vs Lucidchart Comparison

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Overview

Easily visualize your ideas and concepts using our powerful diagramming tool. Create flowcharts, process flows, mind maps,...

Lucidchart is a web-based diagramming tool for drawing diagrams including flowcharts, org charts, wireframes, UML, mind maps and more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$4.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

75

48

10

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

657

405

46

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

We found the perfect solution to our business because before Creately we used Microsoft Visio (which is so complicated to use). Also, the learning curve (how to use it) it's really good.
The free version was really great for start point with the product, the flexibility was really good and the graphs and diagrams I made were really good.
Having a board that is very 'visual' it's been a big help to create charts and mapping of progress on the fly. Super fast and the end product is professional.

Pros

Lucidchart is a far superior product to the more traditional flowchart software Visio. The simple layout, easy sharing and the ability to build complex flow charts make Lucidchart the best out there.
I had a very good overall experience with Lucidchart. It honestly was a lifesaver because I didn't have any other tools to help me create types of charts and graphs.
The app is intuitive, easy to use and the product is reasonably priced for the basic and intermediate level. The graphics are bright and fun and add to the feeling you are using a polished product.

Cons

Ask for help people prefer to start the conversation and then ignore. Customer support is crap and when they don't know what to do they just ignore.
There are issues with the JIRA and Confluence versions where existing drawings refuse to load.
The big terrible bug happened (5h hours worth of work just disappeared for no reason) , and that is where I discovered that you can not download docs that are bigger than 10MB.

Cons

What I dislike the most is that it's hard to navigate within the document when you have a lot of elements. You cannot drag and move across the page.
Lucidchart helped us customize and document our Corporate Crisis Workflow - which had been a challenge for multiple years prior.
Very little, its a minor gripe and almost definitely user error but trying to get the arrows in the flow chart in the right place can be frustrating but as I say it is a minor gripe.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features4
  • API
  • Access Control
  • Automatic Backup
  • Brainstorming
  • Charting
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Custom Charts
  • Customizable Templates
  • Data Connectors
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • File Management
  • Gantt Charts
  • Graphical Planning
  • Graphical Workflow Editor
  • History Tracking
  • Image Library
  • Mind Maps
  • Multi-Language
  • Organizational Charting
  • Permission Management
  • Real Time Data
  • SSL Security
  • Search Functionality
  • Secure Login
  • Template Management
  • Third Party Integration
  • Version Control
  • Wiki
  • Total features38
  • API
  • Access Control
  • Automatic Backup
  • Brainstorming
  • Charting
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Custom Charts
  • Customizable Templates
  • Data Connectors
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • File Management
  • Gantt Charts
  • Graphical Planning
  • Graphical Workflow Editor
  • History Tracking
  • Image Library
  • Mind Maps
  • Multi-Language
  • Organizational Charting
  • Permission Management
  • Real Time Data
  • SSL Security
  • Search Functionality
  • Secure Login
  • Template Management
  • Third Party Integration
  • Version Control
  • Wiki

Integrations

  • Total integrations2
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations46
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Creately vs. Lucidchart

See how Creately and Lucidchart stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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