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Creately vs MerlinOne Comparison

Overview

Easily visualize your ideas and concepts using our powerful diagramming tool. Create flowcharts, process flows, mind maps,...

MerlinOne, is the leading provider of AI-centric Digital Asset Management (DAM) software, empowering marketers, creative...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

75

48

10

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

(39)

5

4

3

2

1

19

18

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We found the perfect solution to our business because before Creately we used Microsoft Visio (which is so complicated to use). Also, the learning curve (how to use it) it's really good.
The free version was really great for start point with the product, the flexibility was really good and the graphs and diagrams I made were really good.
Having a board that is very 'visual' it's been a big help to create charts and mapping of progress on the fly. Super fast and the end product is professional.

Pros

I enjoy the diversity of file supported file types and that they are all viewable in the software. It's great for being able to share large quantities high quality photos.
The customer support is outstanding. Very satisfied with the program and its ease of use.
MerlinOne is an excellent product and their customer service is outstanding.

Cons

Ask for help people prefer to start the conversation and then ignore. Customer support is crap and when they don't know what to do they just ignore.
There are issues with the JIRA and Confluence versions where existing drawings refuse to load.
The big terrible bug happened (5h hours worth of work just disappeared for no reason) , and that is where I discovered that you can not download docs that are bigger than 10MB.

Cons

The only problem I have is searching the photo database as the results are limited.
Some of the date features are frustrating. Primarily how the calendar is displayed as Monday through Sunday, which takes some time getting used to.
The more I learn about Merlin, the less I see that I would consider a negative.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features4
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Automatic Backup
  • Automatic Notifications
  • Catalog Management
  • Charting
  • Collaborative Review
  • Collaborative Workspace
  • Configurable Workflow
  • Data Import/Export
  • Distribution Management
  • Document Automation
  • Drag & Drop Interface
  • Email Templates
  • File Management
  • Fixed Asset Management
  • Full Text Search
  • Gantt Charts
  • History Tracking
  • Image Editing
  • Metadata Management
  • Mind Maps
  • Multimedia Support
  • Newsletter Management
  • Permission Management
  • Project Workflow
  • Receiving
  • Search Functionality
  • Social Network Marketing
  • Tagging
  • Third Party Integration
  • Version Control
  • Video Management
  • Web Analytics
  • Total features36
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Automatic Backup
  • Automatic Notifications
  • Catalog Management
  • Charting
  • Collaborative Review
  • Collaborative Workspace
  • Configurable Workflow
  • Data Import/Export
  • Distribution Management
  • Document Automation
  • Drag & Drop Interface
  • Email Templates
  • File Management
  • Fixed Asset Management
  • Full Text Search
  • Gantt Charts
  • History Tracking
  • Image Editing
  • Metadata Management
  • Mind Maps
  • Multimedia Support
  • Newsletter Management
  • Permission Management
  • Project Workflow
  • Receiving
  • Search Functionality
  • Social Network Marketing
  • Tagging
  • Third Party Integration
  • Version Control
  • Video Management
  • Web Analytics

Integrations

  • Total integrations2
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations5
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Creately vs. MerlinOne

See how Creately and MerlinOne stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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