All categories

Learn why GetApp is free

Creately vs SmartDraw Comparison

Overview

Easily visualize your ideas and concepts using our powerful diagramming tool. Create flowcharts, process flows, mind maps,...

SmartDraw is an all-in-one diagramming software, which offers tools for designing flowcharts, floor plans, org charts, CAD...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$5/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

75

50

10

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.1

(80)

5

4

3

2

1

35

30

8

0

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Great for a free product and some useful templates, but not as user friendly as it could be.
Having a board that is very 'visual' it's been a big help to create charts and mapping of progress on the fly. Super fast and the end product is professional.
The free version was really great for start point with the product, the flexibility was really good and the graphs and diagrams I made were really good.

Pros

This software has so many awesome templates that helped me desing what I wanted to do with my yard. It made layout a snap and was a pleasure to work with.
An especially good investment for anyone needing to make their ideas clear and points understood in a powerful way.
I also like the easy export to PDF. It's a great feature I use a lot.

Cons

Ask for help people prefer to start the conversation and then ignore. Customer support is crap and when they don't know what to do they just ignore.
There are issues with the JIRA and Confluence versions where existing drawings refuse to load.
The big terrible bug happened (5h hours worth of work just disappeared for no reason) , and that is where I discovered that you can not download docs that are bigger than 10MB.

Cons

Connecting the lines can be a bit frustrating at times but it could just be the lack of experience with it.
A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface.
Consume abundant resources, and its installation is so slow that it becomes tedious waiting until fully charged.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features4
  • API
  • Automatic Adjustments
  • Brainstorming
  • Charting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Drag & Drop Interface
  • Gantt Charts
  • Graphical Planning
  • HTML5 Technology
  • Mind Maps
  • Offline Access
  • Organizational Charting
  • Strategic Planning
  • Template Management
  • Third Party Integration
  • Workflow Management
  • Total features18
  • API
  • Automatic Adjustments
  • Brainstorming
  • Charting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Drag & Drop Interface
  • Gantt Charts
  • Graphical Planning
  • HTML5 Technology
  • Mind Maps
  • Offline Access
  • Organizational Charting
  • Strategic Planning
  • Template Management
  • Third Party Integration
  • Workflow Management

Integrations

  • Total integrations2
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations12
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SmartDraw

Good cheaper alternative to Microsoft Visio

Reviewed 3 years ago

Quickly create professional quality diagrams.

Pros

Very affordable compared to Visio and if needed you can even export into Visio which is cool. You can create complex flowchart across most Operating Systems either from the desktop application or through the web browser. Very user friendly to not much holding new users from getting started quickly.

Cons

Finicky when trying to be very precise where you want even with snap-to grids can be a problem. Also can be a resource hog on both the desktop and browser version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SmartDraw

Can easily create organizational charts

Reviewed 4 years ago

Create Organizational charts, for the most part, with ease.

Pros

I love that I can set up an organizational chart fairly easily and make it as large as I'd like to.

Cons

Wish there were more printing options for a large chart. Though it's fairly user friendly, it also has some challenges. I wish it was a little easier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SmartDraw

So Glad I Discovered Smart Draw!

Reviewed 3 years ago

The ability to create powerful, moving charts and mind maps.

Pros

My absolute favorite thing about SmartDraw is the simple drag and drop to build out anything from mind maps to flowcharts and more. An especially good investment for anyone needing to make their ideas clear and points understood in a powerful way.

Cons

The design of the dashboard could be better. It is a bit boring for all that it does. The layout would be better if I had the whole screen and the options to drag and drop were at the top.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SmartDraw

It gives us the ease of choosing when creating powerful and flexible diagrams that have so many tool

Reviewed 3 years ago
Pros

We help to create diagrams and the color of the sea, the technicians and the professional results. And so you can create immediate maps.

Cons

You can prove the fault for seven days, from then on its use requires an individual license. there are things to improve

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

Share this review:

SmartDraw

Excellent software with easy to use templates to realize my projects.

Reviewed 3 years ago

I have easily used this software, I have created plans and diagrams for my work without problems.

Pros

It is a much easier to use design software than others, has excellent templates with shapes and symbols to make flowcharts, bar charts and graphs, and allows you to make custom templates, is excellent software for making plans without the need for an architect.

Cons

The software is a bit heavy and installation is slow. I think it's very expensive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SmartDraw

smart draw 101

Reviewed 2 years ago

I am able to organize,plan,and create forms,documents for my ministry,and hobby,and it makes it so much easier to do.smart draw is a great starter for anyone that has a hobby.or likes to keep track of activities.

Pros

This software not only helps you draw but has other activities you can plan,organize any kind of project you want to build.I got the free trial and it is great.it is good as a starter for a first timer that desires to create activities for work,school,club,organization.

Cons

the free trial is limited,but it is worth learning the basics of creating document,forms,and lots of projects that you are going.

Vendor response

Hi Carl, Thank you for the positive review. Good to hear you are getting so much use out of the software. If you need anything from us at all, please let us know. International: +1 858 225 3300 US: 800-768-3729 / 858-225-3300 email: support@smartdraw.com -Chris

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend7/10

Share this review:

SmartDraw

Used for Circuit Schematics

Reviewed 2 years ago
Pros

It is easy to use, and creates wiring diagrams easily

Cons

Can be very clunky. Lines attached to other objects can randomly jump all over the place if you try and change the layout.

Vendor response

Thank for taking the time to write a review and provide feedback. I will pass your review along to our development team. If there is any way we can be of assistance, please do not hesitate to reach out to us. United States: 800-768-3729 Outside of the US: +1 858 225 3300 Email: support@smartdraw.com -Chris

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SmartDraw

Exactly what I was looking for

Reviewed 4 years ago

As an HR professional, I wanted a tool to create organizational charts that made good looking charts and was easy to use. It has a small learning curve, but after that I was able to create org charts easily. I then started using it for flow charts which is just as easy.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SmartDraw

Great platform for simple submittal drawings.

Reviewed 3 years ago

If you are trying to do small professional projects, or simply create a blueprint of you home, SmartDraw's ease of use and robust set of options make it the smart choice over competitors.

Pros

Where this software really shines for our business is its ease of use for submittal drawings when bidding and creating contracts for jobs. It allows us to empower our salesmen to create their own submittals without the expense or training needed for some of the more "professional" suites. This means for smaller projects we do not need to tie up our senior estimators, leaving their time free and better spent with CAD. What this means is that for job cost, we are able to use lower wage employees to perform simpler tasks and not eat into the margins of a job from utilizing higher paid engineers.

Cons

It can be a bit finicky in trying to get it to do exactly what you want it to do. Its ease of use sometimes means that you are fighting those very elements that make it easy to make it do what you want it to do. Snap to grids and the like, while toggle-able, provide an annoyance when they should "just work".

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

Share this review:

SmartDraw

Easy and Fun to Use!

Reviewed 2 years ago
Pros

We were originally looking to use this software for creating an org chart and have found many other reasons to use it.

Cons

Connecting the lines can be a bit frustrating at times but it could just be the lack of experience with it. Seems like it should be more than capable of doing a quick job of any project.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SmartDraw

Not a Replacement for Visio/Project

Reviewed 4 years ago

Not many, we tried hard to use it for our intended purposes for 6-12 months. Then we gave up. Now we use it infrequently when we need to create a simple visual. The mind mapping tool is ok - but free tools online are just as good if not better.

Pros

This product ships with a lot of prebuilt content, templates that can let you create quick and easy diagrams, visuals, etc for presentations.

Cons

We bought this thinking it might be a lower cost replacement for Visio and that we'd be able to use the Project Planning template for our PM needs. Neither turned out to be true. This tool will give you a good variety of templates, but if you want to move something manually... forget it. Don't like how the basic flowchart looks or need to make room for a 3rd branch? You'll go back to Visio after a month. Project plans look create, but when you need to update 1 date good luck. ugh. This had a lot of potential but it just isn't flexible enough for real use cases in our experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SmartDraw

Decently easy to use

Reviewed 3 years ago
Pros

This is a better way to create flowcharts than slowly trucking through a PowerPoint or Word document, and the end product is much more put together

Cons

It is more difficult to navigate, but once you get the hang of it it's kind of fun to start designing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SmartDraw

When I want to work with flowcharts and creating graphics, this is the best app!!

Reviewed 3 years ago
Pros

It is an unbeatable visual processor that uses complex algorithms to generate various types of graphics. This allows you to create flowcharts, other diagrams, calendars, flowcharts, family trees, architectural plans, maps and other types of graphics to make presentations. It has many templates needed to create items quickly. It also provides export options to other productivity applications including Adobe Reader, Microsoft Word, Microsoft PowerPoint and Microsoft Excel.

Cons

Having a computer with enough processing capacity and memory so that it does not become slow to work in this application because it requires a lot of resources.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SmartDraw

Great for new users to computer aided designs.

Reviewed 3 years ago
Pros

I tried Smartdraw for the first time in 2016 and I was impressed by the ease of use ; I understood the major workings around this program in a matter of days.I have used Smart draw for Gantt style charting , simple drawings ,including floor drawings when I moved to my new home a while back. Smartdraw provides users with a variety of modules ,making it a program which can be leveraged by different professionals in different career fields.

Cons

Smartdraw doesn't allow for remote collaboration like what I have come to expect from months of recently embracing Lucidchart. I have also found out that when creating Gantt charts with this program , I am limited in the number of coloumns I am allowed to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SmartDraw

The perfect solution for diagramming work processes

Reviewed 2 years ago

The diagramming is excellent for getting the information to others, helps to understand and document ideas, with this software the experience is unique, we have presented ideas of work, organization in diagrams and diagrams that have allowed us to understand, visualize the flow of information circulating in our area and the importance of each step we take from beginning to end

Pros

Create your diagrams and document the processes step by step of your workflow, ideal for planning strategies, powerful and easy to use, contains many templates to choose from to make your visual presentations.

Cons

The price can be a problem, since it is really expensive

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SmartDraw

Great tool for business analyst activities

Reviewed 2 years ago
Pros

Can create your mind maps and complex flowchart of any kind with ease. Using it on office desktop and well integrated with Microsoft office suit. Also compatible with google docs which is very helpful

Cons

So i didn't find anything and i will strongly recommend this for pm and business analyst activities.

Vendor response

Hi Rohit, Thank you for taking the time to write a review, I'm happy to hear SmartDraw worked well for you. If you need anything, please do not hesitate to reach out. US: 800-768-3729 International: +1 858 225 3300 email: support@smartdraw.com -Chris

Overall Rating
  • Value for money
  • Ease of use