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Datto SIRIS vs IDrive Comparison

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Overview

Category Leaders

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing...

Category Leaders

IDrive is a cloud backup and storage service with folder sync, bandwidth controls, and file-sharing capability for the corporate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99.50

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

87

5

4

3

2

1

67

11

4

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.6

1K

5

4

3

2

1

743

228

41

8

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The software is top quality, the best in the business. Also the support team is American based and has personality and is very good.
Datto has been good to me for my needs. Anytime that I have a question, someone is there to help.
The most important thing with regards to business continuity services is speed and quality of support when it is required.

Pros

Express Backup with free physical hardware shipment for initial backup was awesome and convenient. Ability to integrate with Synology DSM is important.
I am happy with the value. So long as you don't expect any wow factor in speed, customer service, and snag free customized setup, I would recommend to anyone looking for a value service.
With cloud storage pricing increasing, IDrive offers a great solution for those looking to switch over to their platform. They offer awesome deals for users that are first time users.

Cons

Support for the product and warranty that should cover if the unit fails but Datto support person chose to arbitrarily ignore the warranty and no explanation of why not.
Cost is usually a problem when we suggest them to clients and its a twofold problem. The monthly infinite cloud retention fees as well as the hardware itself can be quite exorbitant.
Staff who responds to a question: "I have no idea - go back to the person who sent you email" about our missing equipment. Tickets are open forever with no one taking responsibility and actions.

Cons

Fails from time to time, not sure why. Have to leave the computer on all the time and takes a long time to back up a small amount of files.
Most of the time the backup works as it should. Other times it fails to back up to the cloud my files/folders.
The feature missing that I would want the most is continuous backup. The scheduler allows a daily, and weekly backup and hourly backup only.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bare-Metal Restore
  • Cloud Backup
  • Cloud Computing
  • Collaboration Tools
  • Compression
  • Continuous Backup
  • Continuous Monitoring
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Deduplication
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Email Alerts
  • Encryption
  • File Management
  • File Transfer
  • HIPAA Compliant
  • Incremental Backup
  • Local Server Options
  • Mobile Access
  • Monitoring
  • Multi-Device Support
  • Multiple Format Support
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduled/Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Third-Party Integrations
  • Two-Factor Authentication
  • User Management
  • VM Backup
  • Web Access/Restoration
  • Total features45
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bare-Metal Restore
  • Cloud Backup
  • Cloud Computing
  • Collaboration Tools
  • Compression
  • Continuous Backup
  • Continuous Monitoring
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Deduplication
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Email Alerts
  • Encryption
  • File Management
  • File Transfer
  • HIPAA Compliant
  • Incremental Backup
  • Local Server Options
  • Mobile Access
  • Monitoring
  • Multi-Device Support
  • Multiple Format Support
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduled/Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Third-Party Integrations
  • Two-Factor Authentication
  • User Management
  • VM Backup
  • Web Access/Restoration

Integrations

  • Total integrations6
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations1
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite