Device42 Features

Device42

Automated IT infrastructure visualization & management tools

4.82/5 (49 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Application Management
Approval Process Control
Asset Management
Asset Tracking
Audit Management
Audit Trail
Barcoding/RFID
Capacity Management
Certification & Licensing
Change Management
Change Planning
Charting
Color Codes/Icons
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Cross Reference System
Dashboard
Data Import/Export
Data Mapping
Data Visualization
Dependency Tracking
Device Auto Discovery
Disposal Management
Document Management
Drag & Drop
Forms Management
Hierarchical Mapping
IT Asset Management
IT Asset Tracking
IT Reporting
Impact Management
Import/Export Data
Inventory Management
Issue Auditing
Label Printing
Labeling
License Management
Location Tracking
Location-Based Mapping
Maintenance Management
Maintenance Scheduling
Map Exporting
Mobile Access
Multi-Platform
Multi-User Collaboration
On-Demand Mapping
Password Management
Patch Management
Performance Monitoring
Power Management
Procurement Management
Real Time Notifications
Real Time Reporting
Relationship Mapping
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Requisition Management
Reservations Management
Role-Based Permissions
SSL Security
Search/Filter
Self-Updating Maps
Service Level Agreement (SLA) Management
Supplier Management
Task Management
Third Party Integrations
Visual Discovery
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Application Management
Approval Process Control
Asset Management
Asset Tracking
Audit Management
Audit Trail
Barcoding/RFID
Capacity Management
Certification & Licensing
Change Management
Change Planning
Charting
Color Codes/Icons
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Cross Reference System
Dashboard
Data Import/Export
Data Mapping
Data Visualization
Dependency Tracking
Device Auto Discovery
Disposal Management
Document Management
Drag & Drop
Forms Management
Hierarchical Mapping
IT Asset Management
IT Asset Tracking
IT Reporting
Impact Management
Import/Export Data
Inventory Management
Issue Auditing
Label Printing
Labeling
License Management
Location Tracking
Location-Based Mapping
Maintenance Management
Maintenance Scheduling
Map Exporting
Mobile Access
Multi-Platform
Multi-User Collaboration
On-Demand Mapping
Password Management
Patch Management
Performance Monitoring
Power Management
Procurement Management
Real Time Notifications
Real Time Reporting
Relationship Mapping
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Requisition Management
Reservations Management
Role-Based Permissions
SSL Security
Search/Filter
Self-Updating Maps
Service Level Agreement (SLA) Management
Supplier Management
Task Management
Third Party Integrations
Visual Discovery
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Application Management
Approval Process Control
Asset Management
Asset Tracking
Audit Management
Audit Trail
Barcoding/RFID
Capacity Management
Certification & Licensing
Change Management
Change Planning
Charting
Color Codes/Icons
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Cross Reference System
Dashboard
Data Import/Export
Data Mapping
Data Visualization
Dependency Tracking
Device Auto Discovery
Disposal Management
Document Management
Drag & Drop
Forms Management
Hierarchical Mapping
IT Asset Management
IT Asset Tracking
IT Reporting
Impact Management
Import/Export Data
Inventory Management
Issue Auditing
Label Printing
Labeling
License Management
Location Tracking
Location-Based Mapping
Maintenance Management
Maintenance Scheduling
Map Exporting
Mobile Access
Multi-Platform
Multi-User Collaboration
On-Demand Mapping
Password Management
Patch Management
Performance Monitoring
Power Management
Procurement Management
Real Time Notifications
Real Time Reporting
Relationship Mapping
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Requisition Management
Reservations Management
Role-Based Permissions
SSL Security
Search/Filter
Self-Updating Maps
Service Level Agreement (SLA) Management
Supplier Management
Task Management
Third Party Integrations
Visual Discovery
Workflow Management
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Device42 Feature Reviews

25 reviewers had the following to say about Device42's features:

Ian G.

Finally a DCIM that covers all of our needs

2018-01-18

Complete visibility of our data center from layer one to power monitoring.

Pros

We initially were shopping for a connectivity management tool and stumbled on this gem.

Cons

It is a heavy lift on the front end during the initial install, but the end result is well worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alvin P.

A learning experience and rewarding once I was able to maneuver through the portal.

2018-04-10

Asset management features.

Pros

The software allowed me to easily import our Excel data into the software.

Cons

What I dislike about the software is that there are so many steps to complete a task. For example, if we have a device to install, cable and place in production. There are different windows or separate Excel (if it's a bulk) spreadsheet to complete the task. Another dislike is when I used the SNMP auto-discovery. It discovered even all of the non-pertinent VLANs. It showed over 600 VLANs, we have less than 50 VLANs. It basically counted for every switch port that had a VLAN label.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Information Technology and Services company, 5001-10000 employees)

Discovery Plus

2019-05-01

More functionality is configurable and will be used in the future to enhance the reporting on the discovered data. This product is able to be deployed in a very secure environment and still be fully functional.

Pros

Great support team for help with installation and issues with certain OS discoveries. A lot of information is available without the requirement to deploy agents first. Good on-line documentation that covers off the main uses of the software. Updates every fortnight containing product enhancements and bug fixes.

Cons

Reporting engine is a little slow when wanting to export the output in csv or excel formats, this is being improved with the recent enhancements for direct database access to enable the creation of bespoke dashboards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Higher Education company, 501-1000 employees)

Excellent Product and Support at a Very good Price

2019-03-22

The product is very flexible and easy to use.

Pros

Easy to install, Simple User interface, Ability to load devices though network scan or use of API scripting.

Cons

Where documentation is good, having some recommendation, white papers or best practices around loading data and setting up some of the more completed feature is needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Jeffrey A.

The CMDB we have been looking for.

2018-01-16

An independent hardware/software inventory system that can generate reports for renewals and keep track of hardware locations.

Pros

Easy to make bulk additions or changes with import/exports to Excel.

Cons

This product has some limitation in current version, what could give use some manual job. However support is working with us to solve all our issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Ezra O.

D42 Review

2018-08-28

We are also spread across multiple Data Centers so it suits us well as far as building organization.

Pros

It is extremely thorough. It addresses all and more of the needs that I have come up with. It is also very well connected. All devices can be connected from the device down to the switch and router etc.

Cons

It does not have the flashiest interface I've ever seen, but it makes up for that in content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Financial Services company, 51-200 employees)

One of the best DCIM platforms out there with an API that allows great possibilities

2018-05-21

It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows.

Pros

Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities.

Cons

With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John C.

Great customer support

2018-03-12

The asset management team is very happy.

Pros

Very granular reporting features keep our users happy.

Cons

Although I understand why it's this way, it is annoying not having the ability to drop to a command prompt on the main system or the remote collectors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andreas Z.

Good IPAM Solution

2019-04-16

We gained following efforts : - global IPAM solutions - active IP usability tracking (ping Sweep) - Service Now Integration (REST Integration) - Single Source of truth for network items

Pros

We use this tool as global IPAM solution also for automated processes and its working very good. API is clearly documented and support is always willing to help

Cons

But support is always open for guidance and feature requests

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff C.

Great ITIL Software

2018-08-24

It has improved our level of service and support to our end users because of the ease of finding information quickly.

Pros

One of the most comprehensive software packages I have used to track IP's, inventory, network and server information. Great search capabilities.

Cons

It took a little bit of a learning curve to figure out the best way to enter my data. Once I got that down it was OK.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Publishing company, 1001-5000 employees)

Robust product and amazing supprt

2017-11-16

Pros

It's ability to integrate with so many other products through it's open API was a key reason for purchase.

Cons

There are a few limitations to the current version of the product but support has been wonderful to deal with and they truly listen to their customers requests for future functionality. We are still learning the product so I can't speak on all functions as of yet. Building single scan jobs to encompass, SNMP v2/3 as well as SSH would be great versus having to build 3 different scans for the same subnet space. I'd like to see IPAM show all IP addresses for a particular subnet showing both used and unused IP's. Currently it will just show you used so you need to scan through and look for a break in the sequence versus looking for an IP with a green bubble showing it's available. These are small Cons and definitely not a show stopper for us. Just nice to haves.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Hospital & Health Care company, 1001-5000 employees)

Very good software

2019-04-15

We are not utilizing the software to it's fullest, but primarily use it for asset management and data center views.

Pros

Very easy to use, great customer service and great support.

Cons

The auto discovery does not automatically discover every device we use, However, when we come across something that is not being autodiscovered, Device42 programmers are more than willing to take a look and make the software as fully functioning as possible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Oil & Energy company, 1001-5000 employees)

Best value DCIM with open API. Solid customer support.

2018-08-06

Pros

It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization including VMware vRealize Automation It’s a highly accessible inventory and asset management application that offers a lot of functionality with minimal hassle and a reasonable cost.

Cons

At the moment, bringing up connections on a single device or rack can be done easily without a hitch, but we’d like to see more of it in a much larger scale. Their customer support has been really good though in addressing all other issues and they promised to get back to us if this gets included in development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Yasin S.

Superb product, allowed us to view/manage our infrastructure from a desk properly!

2017-11-20

Complete DCIM Management, the ability to easily capacity plan, manage assets, carry out impact assessments etc is invaluable, together with value for money.

Pros

Very easy to setup, excellent discovery options, good integration with other products and good support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin P.

Device installation use and troubleshooting

2019-01-10

If you invest the time needed you will be rewarded with a powerful and comprehensive computer resource audit database.

Pros

Once mastered it is a very powerful auditing tool.

Cons

Fiddly to set up correctly, a little convoluted, the reports are complicated to set up correctly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex R.

A one stop shop IT Asset Management Software that constantly improves with every iteration

2021-01-25

Pros

We currently utilize D42 software as an asset management tool to create a single pane of glass across all our data centers.

Cons

At this point i have no qualms with the software and look forward to the upgrades as the d42 have alot in the pipe line.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul P.

Great software, amazing support

2018-08-01

This is exceptionally helpful with the number of leased devices we have as we have custom reporting alerting us when they are about to expire.

Pros

Easy to run custom reporting that suits our environment.

Cons

Backup options are a bit limited to use what is pre-configured. Would be great to be able to use a backup system like Datto, but we were able to work with the pre-configured solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Building Materials company, 1001-5000 employees)

Device42 review

2019-03-22

The support is great and helps us when we have both large and small questions. The dependency chart is appreciated by our change manager.

Pros

We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

Cons

The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Uri U.

Device42 is THE CMDB!! look no further!

2019-03-22

We use Device42 as the source of truth for our automation deployments.

Pros

Simple, clean and it has API functions that allow us to access the information on any platform.

Cons

It does not have mobile app access and the site is not optimized for any portable devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob S.

Powerful and simple asset management for the data center

2018-05-22

Automated inventory and asset management

Pros

Compared to other inventory and asset management applications I've used, Device42 offers a lot more functionality and a lot less hassle.

Cons

As powerful as it is, Device42 is still missing a few features that would be nice to have. Not all hardware is supported for automated discoveries. However, I'm confident that the D42 engineers are working on it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kriss A.

Useful, rough and improving

2019-03-23

We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present. Would definitely recommend the product. As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

Pros

We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

Cons

The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 1001-5000 employees)

A Very Good discovery tool with super quick support !

2019-04-16

D42 has been helping us for the server migration planning, reports are helping in application assessment and move group finalization and decide right sizing for target server.

Pros

Anyone who doesn't have discovery experience, can work on this tool easily.

Cons

Few reports can only be downloaded from DOQL script, there should be a direct download option for all the reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Satesh P.

Great tool to keep everything organized in one place.

2019-03-22

Having one tool to manage all this information simplifies everything and makes it easier to update everything .

Pros

In the first few weeks after deployment in our data centers we needed to quickly run an inventory of all of our SSL certificates.

Cons

There is not much to complain about when it comes to this software. If I have to nitpick I would say that it would be the update process. I would prefer for the updates could be directly installed. Other than that its a great product to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ernest W.

Best Find in a while!

2019-04-15

Great experience and would recommend to anyone in need of asset tracking.

Pros

Easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive!

Cons

This took some time, and a little help from CS, i had to go to a certain version, then upgrade to the new, a little confusing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt M.

Glad we purchased this product.

2021-01-25

Love it.

Pros

Within weeks of deploying and ingesting data we are making smarter IT decisions.

Cons

Just a small learning curve but better than most.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more