Device42 Features List

Device42

Automated IT infrastructure visualization & management tools

4.86/5 (21 reviews)

Device42 Feature Summary

  • Asset tracking
  • Maintenance management
  • Audit management
  • Visualization
  • IT asset management
  • Device auto discovery
  • License management
  • Relationship mapping
  • Impact management
  • License management
  • IT service management
  • IP address monitoring
  • Auditing
  • Charting
  • Data import / export
  • Password management
  • Inventory management
  • API availability
  • QR coding
  • IP address import
  • DNS integration
  • Search functionality
  • Room layouts
  • Rack diagrams
  • Role-based permissions
  • Webhooks
  • NMAP support
  • Netflow support
  • Device trees
  • Cable management
  • Label printing
  • Asset management
  • Security and encryption
  • Dependency management
  • Dependency tracking
  • Visual discovery
  • ITSM integration
  • CM integration
  • SIEM integration
  • Audit logs
  • Drag & drop interface
  • Capacity planning & budgeting
  • Third party integration
  • Data import
  • Asset lifecycle management
  • Data mapping
  • User access controls
  • SSL certificate management

IT Management Feature Comparison

Most popular features of all IT Management apps

API (249 other apps)
Access Control (64 other apps)
Activity Dashboard (98 other apps)
Activity Tracking (59 other apps)
Application Integration (66 other apps)
Auditing (70 other apps)
Automatic Notifications (90 other apps)
Collaboration Tools (50 other apps)
Data Import/Export (70 other apps)
Drag & Drop Interface (80 other apps)
Monitoring (172 other apps)
Projections (61 other apps)
Real Time Data (67 other apps)
Real Time Monitoring (72 other apps)
Real Time Reporting (56 other apps)
Reporting & Statistics (53 other apps)
SSL Security (64 other apps)
Third Party Integration (97 other apps)
User Activity Monitoring (49 other apps)
Workflow Management (65 other apps)

Competitor Feature Comparison

Device42 Feature Reviews

20 reviewers had the following to say about Device42's features:

Ian Gibson

Finally a DCIM that covers all of our needs

2018-01-18

Complete visibility of our data center from layer one to power monitoring.

Pros

We initially were shopping for a connectivity management tool and stumbled on this gem.

Cons

It is a heavy lift on the front end during the initial install, but the end result is well worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jeffrey Arnold

The CMDB we have been looking for.

2018-01-16

An independent hardware/software inventory system that can generate reports for renewals and keep track of hardware locations.

Pros

Easy to make bulk additions or changes with import/exports to Excel.

Cons

This product has some limitation in current version, what could give use some manual job. However support is working with us to solve all our issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alvin Parmer

A learning experience and rewarding once I was able to maneuver through the portal.

2018-04-10

Asset management features.

Pros

The software allowed me to easily import our Excel data into the software.

Cons

What I dislike about the software is that there are so many steps to complete a task. For example, if we have a device to install, cable and place in production. There are different windows or separate Excel (if it's a bulk) spreadsheet to complete the task. Another dislike is when I used the SNMP auto-discovery. It discovered even all of the non-pertinent VLANs. It showed over 600 VLANs, we have less than 50 VLANs. It basically counted for every switch port that had a VLAN label.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 51-200 employees)

One of the best DCIM platforms out there with an API that allows great possibilities

2018-05-21

It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows.

Pros

Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities.

Cons

With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Publishing company, 1001-5000 employees)

Robust product and amazing supprt

2017-11-16

Pros

It's ability to integrate with so many other products through it's open API was a key reason for purchase.

Cons

There are a few limitations to the current version of the product but support has been wonderful to deal with and they truly listen to their customers requests for future functionality. We are still learning the product so I can't speak on all functions as of yet. Building single scan jobs to encompass, SNMP v2/3 as well as SSH would be great versus having to build 3 different scans for the same subnet space. I'd like to see IPAM show all IP addresses for a particular subnet showing both used and unused IP's. Currently it will just show you used so you need to scan through and look for a break in the sequence versus looking for an IP with a green bubble showing it's available. These are small Cons and definitely not a show stopper for us. Just nice to haves.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Conkell

Great customer support

2018-03-12

The asset management team is very happy.

Pros

Very granular reporting features keep our users happy.

Cons

Although I understand why it's this way, it is annoying not having the ability to drop to a command prompt on the main system or the remote collectors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Admittedly I have little experience with this software

2018-04-10

We never went past the review process. It just wasn't bringing what we needed to move forward. I

Pros

They had some interesting features, i like the rest API and the link to Jira.

Cons

The overall interface was not what we hoped for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Other

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Device42


Hello-

Sorry for the late response and thank you for the feedback.

We recently released a new version with a new UI and a new reporting engine that should help fix a lot of the cons you posted.

Please see the blog post below and if you'd like to setup another free trial please let us know and we'll be glad to set that up and get you on the phone with an engineer.

https://www.device42.com/blog/2018/04/device42-gets-a-new-look-in-milestone-release-v15/

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Yasin Shaikh

Superb product, allowed us to view/manage our infrastructure from a desk properly!

2017-11-20

Complete DCIM Management, the ability to easily capacity plan, manage assets, carry out impact assessments etc is invaluable, together with value for money.

Pros

Very easy to setup, excellent discovery options, good integration with other products and good support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andreas Zettelmann

Very Good IPAM solution with lots of future potential

2018-03-15

Pros

- Easy to use - Tool aligned to current customer and Business Needs - Open for new customer and Business Needs with quick release cycles (Feature request processing)

Cons

- Licensing - Full and direct application HA failover missings

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Maurice Kevenaar

A one-stop-shop DCIM

2018-02-08

It made our datacenter preparations quite easy.

Pros

It has a great API where you can program against.

Cons

The IPAM part could use some rework, make it more easy to look at.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
John Beno

We been using D42 since 2015 and have found this to be one of the best DCIM systems for the money.

2018-04-04

Using the APIs we have integrated D42 into several of our production processes allowing us to automate processes that depend on accurate inventories.

Pros

Ease of set up; detail of information gathered through the base product; base features received for the price; agent-less discovery; new remote collector support; support for multiple scan methods - WinRM, SNMP, SSH; multiple hypervisor support - VMWare, KVM, Openstack, AWS, Azure; built-in rack elevations; level of customization available; Web interface; REST API

Cons

Documentation is a bit behind the versions and could use some updates; Depending on the environment auto-discovery can be a bit of a challenge;

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Earl Gable

Devie42...Making asset management a breeze for our organization!

2018-02-08

Pros

New features being added all the time API's allow us to integrate with VMware vRealize Automation

Cons

I can't really say that I have a Cons list. We have had some small issues here and there with scans and just things that we would like to see added. But support and development came through and helped us work out those issues! So, this is really a PRO

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 51-200 employees)

Easy to access, easy to use - means network documentation stays up to date.

2017-11-22

The software helps us keep track of our off-site colocations.

Pros

Having information about our remote rack space documented and easily accessible has been a boon, especially when we need to request 3rd party remote hand to make simple changes for us.

Cons

We are currently primarily using Device42 to track remote sites on how things are situated in racks and how everything is interconnected at the site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dirk Baekelant

Great and versatile DCIM tool!

2018-06-14

This software helps us streamlining processes and getting our documentation up to date.

Pros

Lots of functionalities are well packed together in a single tool. Buildings, rooms, racks, devices are nicely linked together and can give a visualization of all the components (Room overview, rack layout, ...)

Cons

RBAC could be improved The update process could be simplified with automatic downloads and scheduled installations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 501-1000 employees)

Excellent support, solid platform with a real future in the DCIM World

2017-11-20

Pros

With the offering of an API, we have been able to integrate Device42 into numerous areas of our company, and internal systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marton Gross

Excellent support and feature rich product set.

2018-06-06

.

Pros

Visualisation of Data Centre assets and agentless discovery Highly responsive and technical support Receptive to feedback on product enhancements

Cons

Some products not supported for discovery which can be accommodated in future releases. Some products not supported for discovery which can be accommodated in future releases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob Shaw-Fuller

Powerful and simple asset management for the data center

2018-05-22

Automated inventory and asset management

Pros

Compared to other inventory and asset management applications I've used, Device42 offers a lot more functionality and a lot less hassle.

Cons

As powerful as it is, Device42 is still missing a few features that would be nice to have. Not all hardware is supported for automated discoveries. However, I'm confident that the D42 engineers are working on it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Keith Cross

Device42 has given us a great feature set, fantastic support and was overall easy to implement.

2017-12-21

Ease of use, great support, full use of features, great site documentation.

Pros

It came with a lot unique functionality we were looking for such as SAML, Jira Integration, workflows etc.

Cons

This isn't really a con but currently they only have an On-prem option. Overall though hosting it hasn't been much work involved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Peebles

Good Product, Excellent Support!

2017-09-19

Not Device42 – it is intuitive and easy enough to use – if you take time to listen and learn.

Pros

It is easy to use, and the support folks will work with you to find a root cause – and stick with it.

Cons

We were told that most APC UPS's were supported, but we had problems with a few of their devices. In the end, Device42 did a program rewrite and corrected everything. Well Done!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

5/10

Recommendations to others considering Device42

Don’t overspend on another DCIM product that provides less for more. Try Device42 and see for yourself.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Great product and excellent support

2017-12-22

Pros

Their Support is really responsive and helpful and when an issue or feature request is put in support works with development and the customer until the issue is fully resolved and tested

Cons

This product has some limitation in current version, what could give use some manual job. However support is working with us to solve all our issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more