Device42 Features & Capabilities

Device42

Visio

Google Cloud

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

Access Controls/Permissions

Alerts/Notifications

Application Management

Asset Lifecycle Management

Asset Tracking

Audit Management

Audit Trail

Capacity Management

Change Management

Change Planning

Charting

Color Codes/Icons

Compliance Management

Compliance Tracking

Configuration Management

Contract/License Management

Cost Tracking

Dashboard

Data Import/Export

Data Mapping

Data Visualization

Dependency Tracking

Device Auto Discovery

Drag & Drop

Hierarchical Mapping

Impact Management

Inventory Management

Issue Auditing

IT Asset Management

IT Reporting

License Management

Location-Based Mapping

Maintenance Management

Maintenance Scheduling

Map Exporting

Multi-User Collaboration

On-Demand Mapping

Patch Management

Performance Monitoring

Power Management

Procurement Management

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Relationship Mapping

Remote Access/Control

Reporting/Analytics

Requisition Management

Role-Based Permissions

Self-Updating Maps

Server Monitoring

Service Level Agreement (SLA) Management

SSL Security

Supplier Management

Third-Party Integrations

Uptime Reporting

Visual Discovery

ServiceNow

Freshservice

GLPi

JIRA Service Management

SolarWinds Service Desk

Virima

BOSSDesk

Faddom

FNT Command Platform

SmartITSM

Canfigure

Pulseway

Very positive.  We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations.

D42 is a comprehensive and well developed small market solution

We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.

Would definitely recommend the product.

As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

Useful, rough and improving

We never went past the review process.  It just wasn't bringing what we needed to move forward.  I 

Admittedly I have little experience with this software

Hello-

Sorry for the late response and thank you for the feedback. 

We recently released a new version with a new UI and a new reporting engine that should help fix a lot of the cons you posted. 

Please see the blog post below and if you'd like to setup another free trial please let us know and we'll be glad to set that up and get you on the phone with an engineer.

https://www.device42.com/blog/2018/04/device42-gets-a-new-look-in-milestone-release-v15/


Overall the partnership with Device42 over the past 3 years have been great.   The operations support for the product is a simple process and ongoing support from the sales team is also good.   

A great CMDB tool

device42 pros and cons

This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

One of the best DCIM platforms out there with an API that allows great possibilities

Great tool for IT Inventory Management and CMDB

Best value DCIM with open API. Solid customer support.

The software helps us keep track of our off-site colocations.  We can track rack information, including what devices are where, power loads, and physical connectivity to each device and through patch panels.

Easy to access, easy to use - means network documentation stays up to date.  

Robust product and amazing supprt

Great experience and would recommend to anyone in need of asset tracking.

Best Find in a while!

Each team would maintain multiple spreadsheets for physical inventory, passwords, rack diagrams for each datacenters, warranty information and software licenses.  Having one tool to manage all this information simplifies everything  and makes it easier to update everything .  One pane of glass as they say.  

Great tool to keep everything organized in one place.  

The support is great and helps us when we have both large and small questions.  The dependency chart is 
appreciated by our change manager. 

Device42 review

I had a requirement for a quick discovery exercise and Device42 was able to be deployed and start returning results with a minimal setup. More functionality is configurable and will be used in the future to enhance the reporting on the discovered data. This product is able to be deployed in a very secure environment and still be fully functional. I'd highly recommend this to anybody wanting to get a quick discovery and detailed reports.

Discovery Plus

We were able to get our CMDB up-to-date very quickly. The asset management team is very happy.

Great customer support

A learning experience and rewarding once I was able to maneuver through the portal.

D42 is a central piece in our organisation
We built many automation using D42 API

D42 : easy to use / easy to understand

Excellent product for IT Infrastructure device and asset documentation

It has improved our level of service and support to our end users because of the ease of finding information quickly.

Great ITIL Software

A one stop shop IT Asset Management Software that constantly improves with every iteration 

Goodbye Excel "database"

Device42 is a solid contender in the DCIM market, and will gain more ground as their reputation spreads. Most DCIM’s require extensive training, professional services, and lots of ongoing help. Not Device42 – it is intuitive and easy enough to use – if you take time to listen and learn. When we were stumped, a quick support request on their portal was answered quickly.

Good Product, Excellent Support!

Excellent support and feature rich product set.  

It made our datacenter preparations quite easy. 

A one-stop-shop DCIM

Excellent support, solid platform with a real future in the DCIM World

Device42 screenshot: Spot Trends and Balance Workloads for More Effective Capacity Planning

Device42 screenshot: Balance Compute and Memory Across Hosts with Real-World Data

Device42 screenshot: Manage Power Cost, Document Your Carbon Footprint, and Mitigate Risk of Failure

Device42 screenshot: Discover, Design, and Troubleshoot Application Environments

Device42 Features

Features Summary

Screenshots

Contenders comparison

Common Device42 comparisons

Reviewers who mentioned features said: