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Domotz vs PRTG Enterprise Monitor Comparison

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Overview

Category Leaders

Discover why MSPs, IT Professionals, and System Integrators trust our IT Infrastructure Monitoring and Management Solution...

Category Leaders

PRTG Enterprise Monitor scales to large IT environments with thousands of devices and systems across multiple locations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15249

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

100

5

4

3

2

1

90

10

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

52

5

4

3

2

1

40

11

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

API enables integration with other platforms with ease, and the customer service is excellent. I can't recommend the product highly enough for the enthusiast/prosumer and for professional use.
I like the map, the ability to monitor only important devices, the ability to connect to remote devices without a server or firewall VPN.
The web interface and mobile app are nice and polished. The ability to create a direct link to a certain service e.g ssh or http(s) is my most used feature.

Pros

Overall experience has been good, it does what it says and it has been very useful for monitoring our systems.
The ease of setup was wonderful and it served almost all our needs out of the box.
I love that it includes native support for a lot of brands and products like Servers, Routers, Firewalls, Switches, Workstations, Software, etc. The ease of use of PRTG is incredible.

Cons

The only feature I feel is currently missing is a per-device report generator.
If a service goes down I know immediately and can have it resolved before the panicked phone calls even start.
I haven't even tested all the possibilities. How can I already miss something.

Cons

Having to license and manage a windows server just for PRTG is a bummer.
I run a single server with close to 10,000 sensors, which is considered the maximum for a single server and I see performance problems from time to time because I run it at red line.
Too hard to read sometimes about notification.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Trail
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • Capacity Management
  • Change Management
  • Configuration Management
  • Connectivity Management
  • Continuous Monitoring
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Device Management
  • Diagnostic Tools
  • Downtime Tracking
  • Email Alerts
  • Email Monitoring
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • For MSPs
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Mobile Network Troubleshooting
  • Monitoring
  • Multi-Location Monitoring
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Patch Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Relationship Mapping
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Third-Party Integrations
  • Threshold Alerts
  • Troubleshooting
  • Uptime Reporting
  • User Management
  • Visual Analytics
  • Web Traffic Reporting
  • Total features67
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Trail
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • Capacity Management
  • Change Management
  • Configuration Management
  • Connectivity Management
  • Continuous Monitoring
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Device Management
  • Diagnostic Tools
  • Downtime Tracking
  • Email Alerts
  • Email Monitoring
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • For MSPs
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Mobile Network Troubleshooting
  • Monitoring
  • Multi-Location Monitoring
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Patch Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Relationship Mapping
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Third-Party Integrations
  • Threshold Alerts
  • Troubleshooting
  • Uptime Reporting
  • User Management
  • Visual Analytics
  • Web Traffic Reporting

Integrations

  • Total integrations26
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations8
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

RC
AvatarImg

Richard C.

Computer Networking, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

Foundation of our Networking Monitoring Solution and Remote Maintenance Packages

Reviewed 5 months ago

We've used it for over five years now and it is our primary remote management tool for all our sites. Easy to set up and configure and ultra fast in sending notifications.

Pros

Quick and simple to set up. Fast to detect faults or devices dropping offline. Highly configurable. Speed Tests/Ping Tests/Network Topology/Shared Alerts and Notifications.

Cons

It can seem expensive for some our sites that we monitor. However, it's miles ahead of free alternatives.

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Adnan M.

Telecommunications, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Domotz logo

Domotz

Bomotz as a home user

Reviewed 4 years ago

I loved it. It’s a wonderful and well thought of product for home and enterprise use.

Pros

Best part of this solution is the mobile app and realtime notifications.

Cons

Solution must also have the capability to analyze traffic (network flows) and report trends and anomalies. Licensing should be based on the deployment scale instead of features.

MS
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Miroslav S.

Computer Software, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Domotz logo

Domotz

Very essential features

Reviewed 4 years ago

Secure VPN, ISP speed monitor, hosts reachability, IOT monitoring, for security: open ports and protocols.

Pros

Ability to convert my home NAS into a sophisticated monitoring device that can perform automated tasks and alert. Very useful speed test functionality to test your broadband connection.

Cons

Nothing I could think of. I would love to see a home license that would be more attractive for home network owners.

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Filippo D.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Domotz logo

Domotz

Big surprise!!!

Reviewed 3 years ago

This plaform help us to monitor some customer networks to proactive solve issue. Very helpfully!

Pros

We leave from another platform because the cost was most expensive. During a Synology DSM 7 Beta test, we found this cloud network platform and we try to use it. The features is not the same like the platform abandoned, but the features is constantly a work in progress. The support is very professional and a very smart team. The plus, is that the idea and development is an Italian team, and for an italian citizen is a very proud plus!

Cons

The only things I don't like is the subnet scan that is a /22 scanning. But, the support team is on piece to help you to improve it.

BT
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Bryan T.

Primary/Secondary Education, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

Easy to use, wonderful features, and excellet support

Reviewed 14 days ago
Pros

The ease of use, the features included, and the ability to back up network devices daily.

Cons

I want a better SNMP walker or a way to determine the best monitor. SNMP, as a whole, is hard to understand/navigate in the industry.

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John B.

Oil & Energy, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

There is no better option anywhere near this price point

Reviewed 5 years ago

Domotz gives us the ability to monitor remote locations without the expense of needing a tech onsite. When considering the price-point of this software, I can install as many agents as I need without worrying about huge bills that will show up later. Something else that needs mentioning, the customer support is absolutely amazing. I have dealt with enterprise level support throughout all areas of the industry and Domotz really does put all those big guys in a corner. The response time and attention to customer's needs could not be better.

Pros

The client is extremely easy to setup and light weight. The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP. No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well. This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.

Cons

My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago. This is more than likely a personal problem, not an issue with the platform.

JP
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Jayce P.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

Great and simple

Reviewed 5 years ago

I can monitor 2 distant sites with no tech on site. One of this site is a 72ha area with multiple buildings.

Pros

The simplicity. You plug, connect your account and it just works.

Cons

It lacks 2 features : the automatic cleaning of offline devices after X days offline. It's either we delete all offline device or manually delete them one by one. Also, I'd like a way to link location to real locations on a map instead of only have the location of agents on maps.

SG
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Sean G.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Domotz logo

Domotz

Garland Tech Review

Reviewed 17 days ago

Overall I've been impressed with how easy the system is to setup, add your agent, and get visibility on devices very quickly. It integrates with our tool stack simply and provides information there. I'm excited to turn on alerting, so we're able to resolve some alerting issues that are problematic with the native tools we use.

Pros

I love the one price, and that it links up with Unifi. I also like that it'll monitor iDRAC and other ILO devices.

Cons

Doesn't do cloud, non hybrid systems will without a "Domotz Box". It also only runs SNMP scan every 30 minutes, where we used to 5. Costs start to go up radically as you add features that a lot of other products have built in for their price.

GN
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Gianluca N.

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

Best network tool!

Reviewed 7 years ago

Discovered few months ago, you can easily review your network architecture, manage it and monitor in real time with alerts and connect to your device remotely.

Pros

Remote connection and alerts

Cons

No cons were added to this review

BM
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Brian M.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Domotz logo

Domotz

Good, could be great

Reviewed 2 months ago

It could be so much better, I'm confused at some design decisions. I'm hoping that it continues to improve. A big reason we chose Domotz was pricing compared to Auvik, that playing field is level now and Auvik has more and better integrations, so we may be inclined to make a change.

Pros

I like the map, the ability to monitor only important devices, the ability to connect to remote devices without a server or firewall VPN.

Cons

Cost just went up 50% in cost, its often VERY slow, the Domotz Boxes are expensive for what they are. With a 50% price increase I think I should be getting more metrics.

gf
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gian f.

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Domotz logo

Domotz

very easy, very good

Reviewed a year ago

In summary, since its inception, Domotz Pro has taken an enormous step forward, becoming a complete, versatile, customizable, and competitive monitoring solution for complete monitoring, from SOHO to enterprise environments, with fast, efficient, and "human" support.

Pros

snmp template, ssh agentless integration, ease of use, "human" and fast support

Cons

since the advent of "pro", my personal cons are gone

SP
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Shawn P.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

The best monitoring tool ever.

Reviewed 4 years ago

My satisfaction in the scale out of 10 is 9. I mostly was able to do whatever I need to monitor devices. It definitely enhanced the quality of our monitoring solution approach.

Pros

The most value that I found from this software is that I can easily configure and deploy on my personal device (like Raspberry Pi) with multiple options of OS platform. Furthermore, once Domotz was running on my device, most of features that I needed for monitoring were available and easy to use. The UI was concise and straightforward. Customization of monitored device info was practical and effortless. I loved my whole experience with Domotz's features such as alert, report, third-party app integration, price, and so on...

Cons

Though Domotzs has a great auto-generated reporting feature, it would have been really helpful for us if the user was able to customize report somehow with some visual graphs.

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Piotr S.

Utilities, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

The great tool for monitoring your network

Reviewed 3 years ago

Thanks to DOMOTZ PRO, I can monitor the status of all my sensors, in the event of loss of the connection with any of them, I can react quickly and not lose data continuity.

Pros

- user friendly interface, - cloud solution, - easily scalable, - detect problems that affect a user's productivity, - collect data when a problem occurs for the first time.

Cons

I didn't see any that I could describe here

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Remigiusz G.

Executive Office, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

Best value for money with stellar support!

Reviewed 5 years ago

We use Domotz to manage both our network and all of our clients networks, we use in to monitor any down devices, remote ourselves in and keep logs on the network details. Their support has also been amazing

Pros

The Value for money is absolutely amazing. The software does exactly what you want it to do when managing networks and it does it in a modern and uncluttered style.

Cons

This is definitely not a con but maybe a feature request, I would love to have a ticketing system within Domotz (obviously uplift the price for the feature) this would better allow to manage a network and have device specific tickets!

NR
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Niclas R.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Domotz logo

Domotz

Great for monitoring and administrating remote sites

Reviewed 5 years ago

We monitor lots of small remote branches using domotz Pro. Being always up to date on the internet connection speed, the availability of important services and having the ability to remotely configure devices makes domotz a big plus for us.

Pros

domotz Pro is a great solution for monitoring distant networks. The remote agent infrastructure make the deployment and rollout easy. We especially like the ability to integrate PDUs for switching remote devices on and off and the remote connection capabilities (web, rdp, ssh, custom ports). This enables us to do zero touch deployments of devices that have static IP addresses preconfigured in a different subnet and are shipped directly to the customers.

Cons

Some license limitations such as a limited amount of shared alerts in the "Advanced" subscription plan should be relaxed. Besides that, most monitoring needs can be realised using custom TCP/SNMP queries.

AB
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Andrew B.

Retail, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

Enterprise functionality with intuitive User Experience

Reviewed a year ago

I have a Home network with over 100 devices supporting Personal, Work from Home, and Smart Home IoT devices. I've been searching for a solution to monitor all of my equipment to make sure it was secure and running properly.

Pros

- Excellent support- Free Trial- Apps available for both NAS (QNAP) and iOS- Notifications and Daily Reports on network activity- Extremely comprehensive

Cons

- The app sometimes takes a while to load since it's pinging the cloud but that is a minor cost to having the convenience of accessing the status of my system anywhere

CF
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Christopher F.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

Domotz for remote administration

Reviewed 4 years ago

Fast, easy, and stable

Pros

This cost effective little box packs a bunch of features such as active monitoring and notifications, remote connection to network devices, and a easy to read and understand dashboard.

Cons

I use this device to remotely access devices on distant networks and the software currently only allows for a single concurrent session. I would like the ability to open multiple connections in a single session. I would also like to see the company offer an enterprise subscription model and an easier way to manage subscriptions.

DS
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David S.

Professional Training & Coaching, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

How could we ever live without the Domotz-Solution?

Reviewed 4 years ago

With the Domtoz-Box I monitor all endpoints via one interface over all locations. I always know which devices need attention. So I also can support ALL devices via the portal. From PCs to our surveillance cameras and servers. The most important feature is the push notification to my smartphone. This is more than perfect.

Pros

I was sceptical because I could not imagine what the Domotz box could do for us. After the first test, I immediately signed up for the Premium Subscription and gained a whole new freedom. The features are enormous. I save so much time.

Cons

I haven't even tested all the possibilities. How can I already miss something?

NK
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Nick K.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Domotz logo

Domotz

A Digital, Onsite, Support Engineer!

Reviewed 5 years ago

Domotz has helped us to be more efficient with our maintenance and also assists with ongoing installations. We fit a Domotz box as soon as we start on a project now, and even use as a temporary tool to provide fault finding diagnostics when taking over a project.

Pros

We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found. Extremely good interface, much more intuitive than other brands we have used before. Growing list of integration partners. Simple and effective smart phone app for multiple users.

Cons

We have quite a few clients so the costs creep up, but still far cheaper than sending an engineer to site and much quicker in most cases.

RH
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Remco H.

Information Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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Domotz

Domotz on my SYnology NAS

Reviewed 2 years ago

One word: Good

Pros

I like the ease of use of the application. I installed Domotz on my synology NAS. After registration the agent mapped my network. I also like the quick detection of new devices. And the periotic bandtwith test is perfect to get a grip on my ISP performance.I also like the Android app So i can monitor the network when I am away.

Cons

I do not know if this is my knowledge of the application (did not look at the Faq or contacted support yet), but I can approve ports on the network, but not on host.

DN
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Darren N.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Domotz logo

Domotz

Great Network Monitoring/Mapping software for MSPs and IT professionals

Reviewed 3 years ago

Allowing us as a growing MSP to focus on our customers and allow Domotz to look after and monitor the network. Really good to have a client side alert as well that allows them to look at alerts if required. Had most of the features we were looking for when refreshing our RMM portfolio, including sync and simplification of the data between other tools

Pros

Great, simple to use features allowing us to quickly setup our core network monitoring for new clients. Integration with our other MSP tools such as Autotask, Hudu and Unifi/Ubiquiti Network mapping - a part of a product we have been looking for but without the cost of others that we have previously used

Cons

More costly integration (per agent) for Autotask than we would like

AR
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Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Domotz logo

Domotz

A great remote Network tool for every MSP

Reviewed 4 years ago

I am completely satisfied with the choice of using Domotz. I am mainly able to whatever I need to monitor my clients’ networks and all the devices connected to them. It definitely enhanced the way our technicians work, and the approach to the networks when dealing with issues. We have decided to use this for all of our clients as a best practice to provide a better service to them.

Pros

This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the...

Cons

The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it.

WK
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Will K.

Information Technology and Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Domotz

Great network tool for MSPs

Reviewed 2 months ago

Theyve been a great true partner to our MSP and we feel they are on our side.

Pros

As an MSP we utilize Domotz to discover and monitor customer infrastructure. Domotz has made it so easy to do this for us. We have a quick deployment that saves us and our customers cost, while providing integration for alerts, ticketing, and monitoring tools. They value their partners and are always willing to engage. Monitoring Meraki and Unifi networks, switches, firewalls, access points, integrating these monitors into tickets in Autotask.

Cons

We had some troubles with agents per network, but was able to resolve this with the team and we are so happy now.

ME
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Mike E.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Domotz

Must have MSP Tool

Reviewed 4 years ago

Domotz is a great tool and a must have tool for MSP. Not only is the software killer, their support is 5 stars!

Pros

Domotz is a must have MSP tool. It gives us the ability to not only monitor and configure custom alerts for each of our clients but it allow us to quickly resolve issues right from the application or mobile app. Being able to quickly restart an access point or switch, turn on PoE on a specific port or create a tunnel to remotely access needed resources is super powerful.

Cons

Domotz doesn't have the ability to collapse a single client's locations in one heading in the app.

GN
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Gianluca N.

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  • Value for money
  • Ease of use
  • Features
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Domotz

Network tool

Reviewed 8 years ago

Using Domotz I can easily monitor the status of my Office network and Home devices. The software is really helpful to ensure that all technology is consistently working properly and as it should be. I really like the RDP protocol which gives me access to all my home/office PC's remotely, which is convenient as I often travel. The system has really helped me solve problems on my network remotely. Great support team too! Gianluca

Pros

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Cons

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