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Recommended
Paul H.
Computer Software, self-employed
Used weekly for 1-2 years
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Easy to set up. Good notification frequency. Good range of monitoring
Personally I don't like the name. It sounds like it just monitors web -- it actually does a lot more.
Eric R.
Information Technology and Services, 501-1,000 employees
Used other for 2+ years
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The software does what it needs to do very well. The variable types of checks from numerous locations is very beneficial.
The price of the service has gotten disproportionate to its value. As such I was forced to another tool that might not be as feature packed but gets the job done at a price I can afford.
Bhagyesh P.
Airlines/Aviation, 201-500 employees
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By implementing Dotcom-Monitor, I can sleep peacefully without worrying about our service's uptime.
I like API monitoring features that monitor APi by sending the test file. It is actually very accurate.
There is nothing that I like least about Dotcom-Monitor. It's all services are best.
Madhuri P.
Retail, 501-1,000 employees
Used weekly for less than 6 months
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Easy to use, when the script works. And easy to see the report
Need lot of effort for scripting, if recording fails
Shirin R.
Computer Software, 11-50 employees
Used daily for less than 6 months
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Recently, upon joining the company, I initiated the use of Dotcom-Monitor for load testing our web-based software. I have been thoroughly impressed with the level of detail and comprehensiveness of the reports generated by the software. Moreover, the support team at Dotcom-Monitor has exceeded my expectations, particularly an engineer named Egor, who has been an incredible help to me. On almost a daily basis, I reach out to him with various questions and he has consistently demonstrated unwavering patience in addressing all of my inquiries, providing detailed and insightful answers. His level of expertise and professionalism has been invaluable in ensuring that our load testing process runs smoothly and effectively.
I think, there is less information about some part specially errors that in my idea can be better.
Pete R.
Computer Networking, 1-10 employees
Used daily for 6-12 months
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Great! I use it daily to make sure everything is running good
The amount of servers that test my sites is awesome. Also that they give me an image of the landing page is great.
Some inconsistency in server response time readings. And you must refresh the page to test another site because otherwise it freaks out and gives you results from the last site you've tested
Gabriel L.
Internet, self-employed
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Initially, I used this product solely for uptime monitoring but it now offers so much more!
For now my only blocker is price, and this is only because I only use a small subset of their tools (uptime monitoring)
Aisha K.
Information Technology and Services, 201-500 employees
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Very satisfied and impressed with the tutorials pop-ups on every step.
Dotcom-monitor proved to be an easy integration in our system to support relaibility engineering practices. Our teams rely on good observability and monitoring tools to maintain a proactive approach on quality and this platform certainly provided that, with limited training needed for the users.
Some of the workflows were not automatable like dragging and movement of objects.
Leonardo J.
Internet, 1,001-5,000 employees
Used weekly for 6-12 months
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I'm a network analyst and use Dotcom tools inside the ISP I work, it's a really good and reliable tool for monitoring things along the network, and testing network components, I usually use it to make diagnostics of servers latency, and dns resolve time.
For me, in my personal case, I don't need anything more in Dotcom tools, they have everything I need for monitoring my services, and server, and it works very well.
Prashant A.
Renewables & Environment, 10,001+ employees
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Excellent
Great Result- Real time result appears and good dashboard
Showing wrong result some time and showing error.
yossi w.
Media Production, 51-200 employees
Used daily for 2+ years
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once you learn the abilities and capabilities- your life with your site will be much easier
once you learn the capabilities and how to use them, life can be much easier the ability to monitor server and pages from around the world in an automatic process worth a lot
the learning process on the product is a little bit harder then “plug & play” so need to dive deep into it
Mike D.
Hospital & Health Care, 11-50 employees
Used daily for 1-2 years
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Mostly positive experiences, just need to eliminate false positives.
Ease to get up an running, was up less than an hour
Would like to see an option to allow me to select which source servers are monitoring my servers. Any server outside of the U.S.A will create false positives due to my GeoFilter rules applied. This cause my uptime status to be misleading.
Tony S.
Telecommunications, 11-50 employees
Used daily for 2+ years
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We have had a great experience using Dotcom-Monitor, especially with our HLS steams.
I love the ease of usability and the insights it gives our team into our infrastrucutre on a daily basis.
There was some questions if we could use DotCom-monitor to monitor streaming video, but we quickly had the questions answered.
Vishal B.
Information Technology and Services, self-employed
Used daily for 1-2 years
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Satisfied.
The software is easy to setup and helps me track availability of my own app as well as third party apps that are embedded in our product. The configuration setting allow user to control minutest details such as frequency of checks.
Setting up complex user workflows for SaaS apps and recording performance is slightly difficult and perhaps there are other alternatives that do better.
Thomas S.
Media Production, 1-10 employees
Used weekly for 2+ years
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It's our one-stop shop for all our monitoring needs.
Dotcom-Monitor is a very feature rich solution with a lot to offer. I predominantly use the BrowserView to manage an maintain the performance of our web properties and ServerView to monitor uptime and be notified of outages.
There’s no doubt that Dotcom Monitor has a lot of layers to offer, which can make it seem a little complex at first. However it is easy to get started.
Patrick B.
Computer Software, self-employed
Used daily for 2+ years
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Keeping maximum uptime
All my sites warn me if they go down and I can respond promptly
None really. It does what it says on they can
Irshad S.
Information Technology and Services, 51-200 employees
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i used the trial and my experience was good, i was able to see value and get use, but that could not be translated to the management due to fact that it wasnt simple to read or understand to them.
I enjoyed the fact that i was able to pin point my delays with my web applications, and thus improve the quality of the server
the lack of simplicity, at times when this needs to be explained to management, its a lil difficult to make them see what you talking about when looking the reports, and when engaging with DEV, if its able to pick up anomolies that would be great
Tom M.
Nonprofit Organization Management, 51-200 employees
Used daily for less than 6 months
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Excellent software for the money. Great Value!
Easy setup Saves time Great source of stats and information for my sites
Lacking some features Needs more integration
Ema B.
Internet, 1-10 employees
Used weekly for 1-2 years
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This is a reliable tool which really helped us to monitor and make the necessary adjustments in order to get the best webpage speeds for our platform.
Easy to use and reflects the webpage speeds across the Globe pretty good. Really like that with one click you can test your webpage speeds on more than 20 servers at once.
For what we use this tool, there are no concerns.
Gabriel R.
Computer Software, 11-50 employees
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Recording the script could've been a good feature
Couldn't measure a session after authentication. The UI was confusing and hard to set up. But the biggest deal breaker for us was that we couldn't start measuring a page after the authentication flow. It would be great if there was a way to create a script to create a new browser session (including auth token) and then reuse this session for other separate tests.
Carlos P.
Broadcast Media, 11-50 employees
Used daily for 6-12 months
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It’s easy to use, it’s fast and it helps since the first minute.
There is not a lot of options yet. Can improve the configurable options
Jay D.
Hospital & Health Care, 1,001-5,000 employees
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Checks the Uptime of a website every 5 mins from different server locations
Should provide a live update instead of every 5 mins as this makes a big difference in terms of customer experience. Also, I don't prefer the REST API call to be made from ServiceNow, would prefer a direct integration instead for a quicker configuration, if additional websites need to be tracked using the same tool.
Nitai Chand R.
Computer Software, 1,001-5,000 employees
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The software is good but we need some more security feature. It should support direct VPN. The current software is indirect VPN support. Direct VPN means b4 starting the our application it should ask for VPN.
The software is good but not sure how much security you are providing as you will have our all Test Cases
Features are good. but need more features. Like as an user i should have control to fix the issue.
Laura G.
Online Media, 1-10 employees
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Joining Dotcom-Monitor was easy and the experience was great as they fulfilled our monitoring needs.
We needed our website to be monitored for a short period, so we used it for a couple months. The reports came straight to our inbox and gave us timely notice of when our website was down or not preforming well.
We only needed the product for a short period.
Buffy B.
Financial Services, 51-200 employees
Used daily for less than 6 months
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full performance overview of our online presence
All of the different reports I can pull using different sets of data. Other programs didn't offer everything I needed.
Pay as you go is nice to have, but i also miss just putting in a credit card and doing what I need to do and then looking at the bill at the end of the month.