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eBridge Connections
Simplifying financial integration for small-to-mid business
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eBridge Connections Features
Features Summary
Functionality
2.4
/5
11
Total features
17
3 categories
eBridge Connections features
Common features of Accounting software
Screenshots
Contenders comparison
Functionality
2.4
/5
11
Price starts from
300
/user
Per month
Total Features
17
Unique features
Archiving & Retention
AS2 Capability
Reporting/Analytics
Order Entry
Functionality
4.6
/5
2.8K
Price starts from
29.99
Per month
Total Features
46
Features in Common
8
Unique features
Pre-built Connectors
Configurable Workflow
Deployment Management
Point of Sale (POS)
Common eBridge Connections comparisons
Reviewers who mentioned features said:
Kyle B.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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They have a good amount of connectors, and pretty easy to configure.
The customer service has not been easy to work with, most of the time it feels like they don't know their own product.
Verified reviewer
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for 1-2 years
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It linked when finally setup, but was not flawless. We had constant error alerts and had to login daily to try and get things flowing again.
The software was archaic - the dashboard looks like something from Windows 95, it was not user-friendly (labels were confusing, pages didn’t load) and most of the time things were not sync’ing correctly as they didn’t add comprehensive translations. The software on one integration was OK… buggy, but Ok. On the second implementation it took Over a year and they never ended up finishing. We had to test...
Tina H.
Automotive, 1-10 employees
Used other for 6-12 months
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Contract was managed by a project manager, implementation consultant, and accounting team work together to pass the blame. There is little accountability for timely delivery or follow up with customer. Over the course of 8-months, development finish dates were extended multiple times. Customer advocacy is non existent and they will collect payment but not deliver a functional product.
Implementation was never completed. Sales representative pitch a product that they may be seriously be deficient in understanding and scam potential clients by telling them the specific connector has implemented before.
Like other reviewers here, implementation was never completed. We were originally quoted out a 4-8 week development period. After 8-months, it became clear that eBridge would be unable to connect D365 BC with WooCommerce.
HI Domo team! Apologies that you had this experience. We'll reach out to you - want to learn how we can do better next time. Thank you and all the best!
Verified reviewer
Machinery, 51-200 employees
Used daily for 2+ years
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Support got even worse after the Jitterbit acquisition.
If it would work as advertized it would be great.
Customer support is non-existent. The software fequently fails to import orders correctly. It's unable to manage basic functions. Terrible value for money.
Shawn B.
Apparel & Fashion, 11-50 employees
Used daily for 6-12 months
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Basic benefit only of automation; still trying to get fully live after 8+ months.
The software integrates order data from multiple platforms/sources/channels and can manage return transactions.
The time to implement has been lengthy and costly; does not seem to adapt well to the standard features of our commercial ERP system.
We all really value your feedback Shawn. eBridge strives to be a great partner to all customers. We¿ll review our processes and your unique engagement with us right away. Thank you again.
Donald S.
Wholesale, 11-50 employees
Used other for less than 6 months
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Do not give them a credit card to keep on file. They run it for random amounts without providing invoices. You talk to them and correspond with with emails, and have one figure, then they run a different 2 or 3 times the agreed amount. Then wont return phone calls or emails. They have 2 or 3 people handling your account. Pay them by check as you go. You have to dispute with your credit card. They ar enot reputalble and dont finish the project.
Nothing - it was nver completed. It was too complex for them.
Can't get to the finish line. After months of work, pulled the plug. Can only manage straight line connection. Can't supply ant meaningful reporting to diagnose errors. Not useable for a business that has thousands of transactions weekly.
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