EDI HQ Features

EDI HQ

Complete EDI Software Solutions and Expert In-House Support

4.68/5 (47 reviews)

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API
AS2 Capability
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Application Management
Archiving & Retention
Automated Scheduling
Backorder Management
Communication Management
Compliance Management
Contact Database
Dashboard
Data Aggregation and Publishing
Data Connectors
Data Import/Export
Data Management
Data Mapping
Data Synchronization
Data Transformation
Data Warehouse
Database Support
Document Management
Drag & Drop
EDI
ERP
ETL
Exceptions Management
File Transfer
Integrations Management
Inventory Management
Invoice Management
Monitoring
Multiple Data Sources
Multiple Format Support
Order Entry
Order Fulfillment
Order Management
Order Tracking
Real Time Analytics
Real Time Data
Real Time Monitoring
Recurring Orders
Reporting & Statistics
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SSL Security
Search/Filter
Shipping Management
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API
AS2 Capability
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Application Management
Archiving & Retention
Automated Scheduling
Backorder Management
Communication Management
Compliance Management
Contact Database
Dashboard
Data Aggregation and Publishing
Data Connectors
Data Import/Export
Data Management
Data Mapping
Data Synchronization
Data Transformation
Data Warehouse
Database Support
Document Management
Drag & Drop
EDI
ERP
ETL
Exceptions Management
File Transfer
Integrations Management
Inventory Management
Invoice Management
Monitoring
Multiple Data Sources
Multiple Format Support
Order Entry
Order Fulfillment
Order Management
Order Tracking
Real Time Analytics
Real Time Data
Real Time Monitoring
Recurring Orders
Reporting & Statistics
Reporting/Analytics
Returns Management
SSL Security
Search/Filter
Shipping Management
Special Order Management
Third Party Integrations
User Management
Web Services
Workflow Management
Workflow Scheduler
Learn moreCompare App
API
AS2 Capability
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Application Management
Archiving & Retention
Automated Scheduling
Backorder Management
Communication Management
Compliance Management
Contact Database
Dashboard
Data Aggregation and Publishing
Data Connectors
Data Import/Export
Data Management
Data Mapping
Data Synchronization
Data Transformation
Data Warehouse
Database Support
Document Management
Drag & Drop
EDI
ERP
ETL
Exceptions Management
File Transfer
Integrations Management
Inventory Management
Invoice Management
Monitoring
Multiple Data Sources
Multiple Format Support
Order Entry
Order Fulfillment
Order Management
Order Tracking
Real Time Analytics
Real Time Data
Real Time Monitoring
Recurring Orders
Reporting & Statistics
Reporting/Analytics
Returns Management
SSL Security
Search/Filter
Shipping Management
Special Order Management
Third Party Integrations
User Management
Web Services
Workflow Management
Workflow Scheduler
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EDI HQ Feature Reviews

25 reviewers had the following to say about EDI HQ's features:

Anonymous
(Automotive company, 501-1000 employees)

Gets the job done

2018-07-31

Full Data Flow Visibility

Pros

Being able to setup custom reports, having full visibility of data flow, user-friendly mapping tool.

Cons

Not being able to copy data from filters, no option to change background color for different data sources

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cyndy I.

Motor and Air Freight Invoice Processing

2015-10-23

The program also allows the user to export and import setups from test to production environments easily, so this makes it a much faster process.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I love the dashboard and the readable format version.

2017-12-07

Ease of use, Control, visibility

Pros

~The Jobs and automation allows you customized alerts and reports delivered right to your inbox.

Cons

The standard reports are the only report you can run against your filters. ~The filters are not exportable or extractable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica T.

EDI/HQ is a great tool for any type of EDI. Robust and easy to use.

2017-12-07

Pros

The mapping tool is very easy to use and provides instant feedback during the creation process. Easy access to alerts and errors.

Cons

Would like to see a built in report design and scheduling tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Alix S.

No better EDI software on the market

2018-07-26

25+ years of EDI experience and this is the only product I've ever used and liked. I support other EDI customers using other software and this one is hands down the best of breed.

Pros

With the scheduler, EDI can be run automated and unattended and will alert you if it needs help.

Cons

Most times I just want to be able to export a line view to excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I have worked with EDI/HQ for almost two yeas and I have found everything wonderufl

2017-12-12

Ease of use. Interface friendly and can do so much more in which I haven't been exposed to yet.

Pros

The support that I receive is class act! Always available when I need them to aid in a problem solving even on a highly customized ERP solution using customized embedded software into the ERP

Cons

The way that I have to manipulate data from non edi standards to edi standards to move forward. Importing in data and then export.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon M.

Outstanding Customer Support - were there every step of they way. From Install to going live

2017-12-12

Processing shipments and sending invoices is a hands-off activity as well.

Pros

The GUI interface is very user-friendly - anything you need/want to see can easily be added to the interface

Cons

I wish it had built in software for creating custom reports - need to have a Crystal Reports license in order to do custom (adhoc) reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James B.

Great Product, easy to setup trading partners, t-sets and jobs for automation.

2017-12-15

Pros

Easy to set up a new partners, t-sets, jobs and transaction filters. The flexibility of designing the dashboard so that i provides me with everything i need when i log in.

Cons

The mapping process can sometimes be somewhat challenging when doing more complex validation/configuring of the output data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Milton C.

Long time user of product and support

2018-08-10

Again, reporting and loop data testing while mapping would be a BIG plus.

Pros

Ease of use...functionality. It can handle many different kinds of formats inbound and outbound.

Cons

Reporting can be better...when mapping, if the user can loop thru the data to test the different situations one mapping to using the different operators.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Solid & Dependable. Easily manage multiple partners.

2017-12-08

Ability to setup and customize automated EDI processing with multiple partners.

Pros

Flexibility to customize and automate using easy to build processes, jobs, and triggers.

Cons

Initial learning curve was steeper than experienced with other EDI applications. Dashboard layout and design can intimidate and confuse new users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa D.

This product is better than I expected!

2017-05-04

Pros

I love how I can see the original X12 data plus the mapped data after translation.

Cons

No copy/paste between the 1EDI tools and my desktop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Andrew B.

This is the 3rd EDI software I have worked with, and it is by far the best.

2015-10-13

The user has the ability to create his/her own processes and file definitions so that they fit the need of the business. The dashboard is incredible and lets you monitor all your processes at a glance.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David S.

EDI/HQ is a relatively easy and powerful application.

2017-12-07

The graphical interface for both inbound and outbound mapping is very good, they just need to be more consistent.

Pros

Visibility to events is easy to setup, view and filter. The application has a very feature rich set of operators which we are beginning to use with more complexity.

Cons

The inbound and outbound mapping tool obviously came from different origins.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua L.

We are in the process of a migration to EDI/HQ. It has gone pretty smoothly thus far.

2018-07-31

The software has allowed us to improve our automation efforts and onboard customers quickly.

Pros

But once you get used to the tooling, it works really well.

Cons

One thing that I would like to see is more support for custom reports. I do not like being locked into the reports that are available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chad E.

EDI/HQ is intuitive even a Non-EDI guy (me) can use it. And it works as API middleware also.

2018-07-26

It fulfills all of our 24/7 EDI needs as well as fill our need for an API middleware without the need to purchase an additional too.

Pros

I was handed a project to connected our TMS to a 3rd party API. Our EDI guy didn't have time to deal with API, so it fell to me - the SQL guy.

Cons

Since I'm not an EDI guy I don't really have other tools to compare it to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve G.

I've been using it for 18 months to monitor and maintain EDI transactions.

2016-03-07

Easy Navigation, good reporting, logs and audit trails to help ensure transmissions are complete and accurate.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lillian S.

EDI/HQ meets all our requirements. My overall experience has been quite positive. Good Choice.

2018-07-30

Also, sending and receiving data is much easier and more reliable.

Pros

We purchased the cloud based version of EDI/HQ, so for me, the biggest advantage is that I don't have to worry about maintenance and upgrades. I can focus on on-boarding our trading partners, which is fairly simple. Support is great. Techs are very knowledgeable and friendly.

Cons

No documentation; reference/user guides.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
BRIAN R.

Simple but POWERFUL. Solved all my current and future needs!

2017-12-07

Pros

We are sending better data and our fines have dropped. We have been able to set up DSV customers without having the purchase orders bog down out ERP and just carbon copy the purchase orders to our 3PL.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike K.

Has been a great product for our company

2016-03-01

Automatic setup of EDI data from incoming transactions is a huge bonus.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sandip S.

Ease of development, supports all EDI documents with great customer support.

2018-07-31

Pros

We have a really old ERP system and we have been able to integrate EDI/HQ with no issues. Reporting dash board customization helps us stay on top of any errors.

Cons

I never liked the way old maps needed to be programmed but in the new version it has been simplified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
HUGO S.

1EDISource has provided a solution making our communication needs to our vendors very effective

2016-03-08

Vendors report that the software is very intuitive.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Deborah S.

I've been using EDI HQ in a SaaS environment since 2012 and I do not have any complaints.

2018-07-31

Pros

Flexibility and function. I like how I have the ability to create my own file definitions, processes, triggers and the mapper has a lot of operators to offer.

Cons

I have a work around for it, but it would be great to be able to map something like XML directly to X12 data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kevin W.

overall excellent!

2018-07-31

increased efficiency and functional department ownership of issues that are related to their respective departments.

Pros

Overall the tool has a short learning curve and several functional departments can use the tool to review potential issues and correct them.

Cons

The tool is a little expensive but overall it provides value that is probably offset by the cost based on the comments i provided in the "PRO" section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Randall B.

This is the easiest and the most complete EDI software I have ever used.

2016-03-07

It is nice to say to a new customer that I can handle what ever kind of file they want to send. Any report or email is easy to set up and the scheduled task, either by time for by existing files makes this EDI run smoothly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David G.

New to HQ, but not EDI.

2017-12-12

We can filter down the documents to find errors quickly.

Pros

The interface is easy to understand without much training.

Cons

The outbound processing a little clunky. I don't know how to map something, but not have it sent. Missing visibility of standards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more