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Complete EDI Software Solutions and Expert In-House Support
Value for money rating
4.7
/5
47
Price starts from
No pricing info
What users say
AR
Anonymous Reviewer
AR
Anonymous Reviewer
Price starts from
395
/user
Per month
Pricing model
Free trial
Price starts from
199
Per month
Pricing model
Free trial
Price starts from
4999.99
/user
One-time payment
Pricing model
Free trial
Price starts from
15
Per month
Pricing model
Free trial
Price starts from
2990
Per year
Pricing model
Free trial
Alix S.
Verified reviewer
Used daily for 2+ years
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25+ years of EDI experience and this is the only product I've ever used and liked. I support other EDI customers using other software and this one is hands down the best of breed.
The software is very intuitive making it easy to query and find data. The mapping tool is the best I've come across allowing for highly customized mapping. With the scheduler, EDI can be run automated and unattended and will alert you if it needs help.
There is a reporting tool but you can't really create your own reports without help. Most times I just want to be able to export a line view to excel. That would be a nice value add.
Kevin W.
Verified reviewer
Chemicals, 201-500 employees
Used daily for 2+ years
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increased efficiency and functional department ownership of issues that are related to their respective departments.
ease of use, user friendly - can troubleshoot issues without spending too much time researching root cause. Overall the tool has a short learning curve and several functional departments can use the tool to review potential issues and correct them.
The tool is a little expensive but overall it provides value that is probably offset by the cost based on the comments i provided in the "PRO" section. We really don't have any "CONS" from the user community that utilize the tool.
Carissa B.
Review source
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I use 1EDI (EDI/HQ) on a daily basis in my current role, and have done so for a year now. My background includes over 10 years in the healthcare industry, including the design and implementation of healthcare systems on a large scale. Technical Knowledge: From my experience in dealing with several of the analysts on technical issues the scope of healthcare knowledge is limited. When issues arise,...
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Aaron L.
Review source
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I wanted to cover four areas that I have considered over the years we have been with 1EDI Source and the usage of HQ. These comments also come from a background and usage of two other companies we use for our other divisions. Self-service portal: With our current relationship I have no way of serving myself for simple tasks. Checking an FA or resending an invoice. I'm totally dependent on...
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Marci H.
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for 2+ years
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Organization all in one easy place to refer to when needed. Trouble-shooting is easy to locate. Very low maintenance required. The most key areas for us are: Quick Problem-solving and Efficiency and the EDI HQ Team are spot-on! Keep up the great work!
Easy and intuitive, even to the least experienced EDI coordinator. The staff has thorough knowledge of the EDI products and has always provided prompt and efficient responses or made knowledgeable recommendations to solve an issue. The friendly and helpful attitudes are awesome and they make one feel like the most important customer they have worked with all year! EDI HQ software is awesome as is the staff.
Colors! When the cursor is on a line, the navy blue color overrides the background making it difficult to view the contents.
Ernesto F.
Hospital & Health Care, 501-1,000 employees
Used daily for 2+ years
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EDI/HQ helped get us up and running fairly quickly and are quick to respond to requests. The support is fairly expensive though.
Set it and forget it. Once we set up our configuration, we is so automated we rarely have to do anything with it.
The interface does take some time getting used to. It might just be the complexity of EDI in general, but the software has a big learning curve.
Anonymous Reviewer
Verified reviewer
51-200 employees
Used daily for 2+ years
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The product is a good value. It's price point allows a small to medium sized business EDI enable their organization without breaking the bank.
Mapping is a bit challenging at first. Over time, you learn shortcuts and ways to improve on mapping and performance. It's not as intuitive as one would hope.
Anonymous Reviewer
Verified reviewer
Computer Software, 51-200 employees
Used daily for 6-12 months
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ease of use, price and the flexibility it offers with adding new clients to our system. For the price there is not a better option out there that offers as many features.
Since the software works well, the support at 1EDIHQ is not as robust as other software. I would like a better self service option and perhaps online support
Beverly G.
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Pros: Gave us visibility into our EDI transactions. Was able to interface with our ERP system. Automated the entire EDI process. Has notification abilities to allow us to be proactive instead of reactive to potential problems. Cons: The job scheduling portion is a separate product with an additional cost and without it you are at the mercy of the server's task scheduler which can be unreliable with no notification capabilities.
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