Most popular features of all IT Management apps
1 reviewers had the following to say about eIssueTracking's features:
Overall, it helps ease and improve work process and issue management to increase functionality and resolve issues faster.
I can submit a ticket and it's severity level with a description so IT can funnel it to get fixed to the proper channels. It keeps communication between the entire team rather than one person working on the issue, and it eliminates duplicative work and patterns.
I can't see if/when someone else on my team issues a ticket that may be similar to something I am going to.
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend